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Tekio Collective Intelligence Agency 的作品 Welfare Is Gold 防治骚扰策略

设计师 Tekio Collective Intelligence Agency 的作品 Welfare Is Gold 防治骚扰策略 荣获了极具声望的 2021 A' Design Award 铜奖,竞赛类别为元设计、战略与服务设计。


铜服务· 2021

Welfare Is Gold 防治骚扰策略

设计师: Tekio Collective Intelligence Agency

客户: Tekio

服务类别A' Design Award 铜奖获奖者

97,296

已验证的获奖者

验证 #123234 的获奖状态

色彩

设计作品

关于 Welfare Is Gold 防治骚扰策略

《福祉即黄金》是为墨西哥一家大型矿业集团打造的防治骚扰策略。该策略整合了在各个作业单元设立的福祉委员会、一套应对处理规程、一项高强度传播推广计划,以及一个可为每家承包商企业生成个性化规程的网络应用程序。印刷品与数字化材料包括信息图表、海报、动画短片、漫画和表情包。该规程由本地员工共同参与设计,并经各矿业单元验证认可。其宗旨是营造一种杜绝骚扰的职场文化。

荣誉认可

关于A' Design Award 铜奖

Welfare Is Gold 防治骚扰策略是 A' Design Award 铜奖得主,这是授予以创造力、独创性和敏锐见长的杰出设计的极具声望的认可。铜奖得主是技艺娴熟、创意惊人的作品,印证了其设计师丰富的经验、想象力与机智。预计Welfare Is Gold 防治骚扰策略将成为一件备受推崇、令人钦佩且被珍爱的物品,兼具显著的专业性与创新性。这件赢得 A' Design Award 铜奖的设计融入艺术、科学、设计和技术领域的最佳实践,并因注重细节而出类拔萃。Welfare Is Gold 防治骚扰策略出色地满足需求,触动渴望,迷住情感,并吸引好奇心。

设计幕后

媒体资料包

由设计师提供的致谢、团队成员及技术详情。

独特属性
We developed a strategy to attend and prevent harassment in the workplace of one of the largest mining groups in Mexico. A major cultural transformation will impact directly up to 8000 National Union Employees and contractors and indirectly to the more than 19,000 employees. The Harassment Prevention Strategy considers the integration of Welfare Commissions, an Attention Protocol, an intensive Communication Program, and a web app to deliver personalized protocols.
尺寸与包装
Several communications materials include a print version of the Protocol, infographics, animated short videos, posters, and memes. A personalized Protocol for each contractor is generated through the web app as a PDF. Variable dimensions.
标签
Strategic design, culture transformation, mining, harassment, harassment protocol, cartoons
生产技术
Printed and digital materials were produced. A web-app allowed a massive workshop to co-create a personalized protocol downloadable for each of the more than 55 contractor companies. Creative memes were another resource to convey meaningful messages that enhanced one on one distribution. These alternative channels helped promote the engagement of the community.
设计挑战
We faced the challenge of changing the culture of a mining tradition of over 500 years old. The work involved managing the communication of multiple stakeholders. Work at the mine is characterized by stressful environments and high control of activities. The strategy compounds an attention mechanism regarding Welfare Commissions in each unit, a communications campaign, and an extensive protocol with a restorative justice approach.
研究
The definition of the situation includes an integrative perspective (on-site anthropological study, cabinet research, review of the state legislation, review of existing programs and communication), coupled with participatory sessions with local employees, as well as the validation with the legal apparatus of the organization.
The Harassment Prevention Protocol was co-designed and validated by the different mining units to serve more than 15,000 employees.
灵感
To address a sensitive subject as harassment in a stressful environment a participatory process helped to understand the complexity and the local jargon. A supportive infrastructure had to be set before launching a communication campaign. Cartoons help portray everyday situations where a shadow represents the underlying danger of aggressive behaviors often normalized. Resources such as memes and an adaptation of popular songs were part of the communication strategy to deliver the main messages.
项目周期
On August 17, 2020, the Fresnillo plc Harassment Prevention Protocol was launched and is currently ongoing to integrate directly up to 8000 employees of the mining group in Mexico in 2021.
操作流程
Since the harassment protocol was launched, trust in the process has grown over time. Due to this new protocol, several cases have been worked out jointly with the Union and solved positively for the victims. This joint effort guarantees a process based on confidentiality, efficiency, justice, and accessibility leading to a massive cultural transformation free of harassment at the workplace.
团队成员
Mervyn Cruz
Ana Lacorte
Marcela Quintana
Tania Pineda
Guadalupe Isaac
Salvador Alcántara
Óscar Hernandez
Fernando Tapia
Citlalli Mazariegos
VIRK
图片版权
Image #1 Photographer Enrique Arechavala Garay, 01_TEKIO_Fresnillo Main, 2021
Image #2 Graphic Designer Citlalli Mazariegos, 02_TEKIO_Protocol mockup, 2021
Image #3 Graphic Designer Citlalli Mazariegos, 03_TEKIO_Posters mockup, 2021
Image #4 Graphic Designer Citlalli Mazariegos, 04_TEKIO_Web-app mockup, 2021
Image #4 Graphic Designer Citlalli Mazariegos, 05_TEKIO_Brochure mockup, 2021

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