Hearts 健康监测平台 by Ruimin He is a highly esteemed winner of the very prestigious 2022 A' Design Award 铁奖 in 界面、交互与用户体验设计 Competition Category.

铁界面· 2022

Hearts 健康监测平台

by Ruimin He

Client: WiRUSH

A' Design Award 铁奖 Winner in 界面 Category

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Verified Award Winner

Verify Award Status for #126663

View at A' Design Award Press Release Award Badge

Colors

The Design

About Hearts 健康监测平台

Hearts Portal 是一个与智能设备集成的健康跟踪系统。它为医疗中心和家庭护理服务提供智能服务和分析支持。该门户网站将使护理人员随时了解患者的最新状态，并在发现紧急事件时提醒他们立即采取行动。它还通过全面的记录和分析提供主动的健康评估方法。为中心带来提高工作效率的智能化解决方案，为患者带来精准护理的新体验。

The Recognition

About the A' Design Award 铁奖

Hearts 健康监测平台是 A' Design Award 铁奖得主，这是授予满足人们对设计精良的创作所期待的专业与工业要求的优良设计的声望认可。铁奖得主展现出其创作者的高超技艺、高度专业化、专家级的理解力和创造能力。预计Hearts 健康监测平台将成为一件备受推崇、令人钦佩且被珍爱的创作，既实用又创新。这件赢得 A' Design Award 铁奖的设计整合了行业最佳实践，并拥有与专业知识和才华相结合的称职技术特性。Hearts 健康监测平台因其严谨而受到尊重，旨在提供有助于让世界变得更美好的生活品质改善。

Behind the Design

Press Kit

Credits, team members and technical details provided by the designer.

Unique Properties: It is a smart health tracking system that provides interactive services with many automatic functionalities like real-time health monitoring, emergency alert, data record and analytical support. It will not only keep the caregivers posted all the time, but also offer medical staffs the instant approach of health evaluation with comprehensive records. Thus, it brings intelligent solution for the centers to improve working efficiency and proactive service of in-depth knowledge for the patients.
Dimensions & Packaging: It works seamlessly with the smart device that advanced algorithm learns from the vital signs and motions of each user, to average personal threshold for prompt alert if any abnormal. Besides the comparative charts for trend analyzing, the interface is simplified by graphical information, such as visual sleeping score and the heatmap where to figure usual activity range of individual. Juggling data across portal and cloud is a manner that allows to instant assessment anytime without boundaries.
Tags: Service Design, User Interface, User Experience, Health Tracking System, Data Record, Vital Signs and Motion Tracking, Intelligent Alert, Precise Care
Production Technology: It is responsive design that is available for desktop, laptop and tablet in English and Mandarin language versions. We used blue-green gradient as the background color which also represents the motion of respiration and brings the peaceful vibe to users. Meantime, we add some light skeuomorph elements to design detail, like the texture of diffuse shadow, visualization of folders or notes, which evoke the feeling of technology and the operation like that of binder at the same time.
Design Challenge: The challenge for this portal is about to balance the complexity of data that collected by smart devices. So, it does not only remain the intuitive interaction to caregivers with less manpower, meantime, but also encourage medical staff to do health evaluation proactively with deeper functionalities, such as data comparison and trend analysis. It should be put in the consideration to provide the learning-free user experience with simplified, systematic and visualized for each user group.
Research: By observation and interviews with staffs in care center, we received different insights in order to fulfill the requirements of every user group, such as caregivers, doctors and medical staffs. This will also help to determine the functionalities of the portal. So, we created the experience mapping and service blueprint for user groups, which inspired the design to address their needs separately from distinctive view as oppose to just generally show the technological statistics.
Inspiration: The research in 2019 points that the worldwide population of elderly aged 65 and over is more than 703 million, which increased dramatically to 9.3% shared. It has attracted more attention of aging at home from the public. Meanwhile, the global pandemic has shed a light on many gaps, such as remote health monitoring and telehealth service. This smart health tracking system is designed to provide a new experience of precise care for elderly by enhance the service of health care centers.
Project Duration: The project started in May 2020 in China, and released this version in June 2021 in China. It is ongoing process with updates depending on new needs.
Operation Flow: The dashboard features the latest status of person in color indicated. Red alert will pop up to cue caregivers for the urgency so that they will receive the necessary information at a glance and take the action immediately. There is space to take notes for optimizing the management system. The tracking data will be recorded automatically in each section, that allows medical staffs to review the trends anytime for comprehensive evaluation and to prevent any accidents with the informative support.
Patents: Copyrights belong to WiRUSH, 2021
Team Members: Design Director: Ruimin He
Image Credits: Image #1: Illustrator Ruimin He, 2021.
Image #2: Illustrator Ruimin He, 2021.
Image #3: Illustrator Ruimin He, 2021.
Image #4: Illustrator Ruimin He, 2021.
Image #5: Illustrator Ruimin He, 2021.