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Intelehealth 移动网络应用程序 by Vishal Jadhav - Prismic Reflections

Intelehealth 移动网络应用程序 by Vishal Jadhav - Prismic Reflections is a highly esteemed winner of the very prestigious 2023 A' Design Award 铜奖 in 界面、交互与用户体验设计 Competition Category.


铜界面· 2023

Intelehealth 移动网络应用程序

by Vishal Jadhav - Prismic Reflections

Client: Intelehealth

A' Design Award 铜奖 Winner in 界面 Category

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The Design

About Intelehealth 移动网络应用程序

全世界有超过 4 亿人无法获得基本医疗保健,其中大多数来自农村地区。 Intelehealth 移动应用程序帮助社区卫生工作者向偏远地区提供这些服务。而通过网络应用程序,医生可以远程为患者提供咨询。 Prismic Reflections 重新设计了这两款应用程序,以解决诸如减少任务完成时间、低移动网络区域无缝操作、减少培训时间、简化患者诊断流程、轻松预约和跟踪流程等问题。

The Recognition

About the A' Design Award 铜奖

Intelehealth 移动网络应用程序是 A' Design Award 铜奖得主,这是授予以创造力、独创性和敏锐见长的杰出设计的极具声望的认可。铜奖得主是技艺娴熟、创意惊人的作品,印证了其设计师丰富的经验、想象力与机智。预计Intelehealth 移动网络应用程序将成为一件备受推崇、令人钦佩且被珍爱的物品,兼具显著的专业性与创新性。这件赢得 A' Design Award 铜奖的设计融入艺术、科学、设计和技术领域的最佳实践,并因注重细节而出类拔萃。Intelehealth 移动网络应用程序出色地满足需求,触动渴望,迷住情感,并吸引好奇心。

Behind the Design

Press Kit

Credits, team members and technical details provided by the designer.

Unique Properties
Over 400 million people all over the world don't have access to basic health care and majority of them are from rural areas. Intelehealth Mobile app helps community health workers to take these services to the remote areas and using web app doctors can serve remotely. We redesigned the new User Experience to solve challenges like reducing time to complete task, easy navigation, reduce training time, clear diagnosis process, seamless doctor appointment booking and make tracking easy.
Dimensions & Packaging
The design is made for android mobile application and web application. The same design is used for developing progressive web app - PWA
Tags
UX, UI, Design, User Interface, Telehealth, Mobile Application, Web Application
Production Technology
User-Centered Design Approach, applied various qualitative and quantitive research methods to identify and articulate problem statement and to arrive various solution ideas. Ideas are iterated several times, tested to arrive on final design solution.
Design Challenge
Empathising with people in rural areas, their struggle in using digital platforms, understanding their constraints, language barrier and coming up with very simple, obvious, easy to understand solutions was hardest part in the project. Enabling application to even work in no network area, updating user with current status and setting up the right expectations while usage was another challenge.
Research
Used research methods - user interviews, empathy maps, competitive benchmarking, stakeholder workshops, card sorting, surveys, usability testing to identify & articulate problem statement and to arrive various solution ideas.
Inspiration
In rural area, community health workers plays a crucial role where availability of doctors are rare. Since community health worker come villages, they struggle in navigating app features, working in no network area, capturing patient symptoms etc. Multilingual Mobile App is designed with deep research for understanding mental model, aspirations, daily tasks and accessibility constraints of underprivileged people. Web application is made for remote doctors to improve their work efficiency.
Project Duration
Project started in January 2022 and completed in Octorber 2022. This project was executed remotely by different team members, Design Studio headquarter is in Nashik.
Operation Flow
Mobile application can be used by health workers and community health workers on their mobile device while examining patients. Web application is used from doctors on the laptops or desktops, while reviewing patient details, online visit booking, conducting a live call or prescribing a medication to them.
Team Members
Vishal Jadhav, Rohit Shimpi, Vishakha Thole, Raj Varma and Neha Varma, Intelehealth Client Team
Image Credits
- Free for commercial use Images used from: Unsplash.com

- Royalty free images purchased, paid licensed obtained from: shutterstock.com
License details of all images can be found in PDF Document attached with submission entry

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