Citifix 公共服務應用程式

由 Peijin Du

客戶: Citifix

軟件類別嘅 A' Design Award 鐵獎得獎者

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經驗證嘅獲獎者

驗證設計 #164916 嘅獲獎狀態

喺 A' Design Award 查看新聞稿獎項徽章

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設計

關於 Citifix 公共服務應用程式

Citifix 利用GIS技術應對路面坑洞同損壞街燈等城市問題，實現更智能嘅維護管理。呢個設計靈感源於現實生活中嘅困擾，讓市民可以透過地理標籤同相片嚟報告問題，確保數據準確。市政團隊能夠視覺化問題區域，優先處理維修工作，並有效分配資源。簡潔嘅工作流程令報告過程快捷方便，同時官員可以獲得即時資訊，改善回應時間同基建管理效率。

榮譽認可

關於A' Design Award 鐵獎

Citifix 公共服務應用程式是 A' Design Award 鐵獎得主，這是授予滿足人們對設計精良的創作所期待的專業與工業要求的優良設計的聲望認可。鐵獎得主展現出其創作者的高超技藝、高度專業化、專家級的理解力和創造能力。預計Citifix 公共服務應用程式將成為一件備受推崇、令人欽佩且被珍愛的創作，既實用又創新。這件贏得 A' Design Award 鐵獎的設計整合了行業最佳實踐，並擁有與專業知識和才華相結合的稱職技術特性。Citifix 公共服務應用程式因其嚴謹而受到尊重，旨在提供有助於讓世界變得更美好的生活品質改善。

設計背後

新聞資料包

由設計師提供嘅製作人員名單、團隊成員同技術詳情。

獨特屬性: CitiFix is an innovative project designed to tackle urban infrastructure issues such as broken streetlights, potholes, and damaged water pipes. It was born from the personal experiences of its creators, who encountered various challenges in their own neighborhoods. This platform allows citizens to quickly report problems using geotagging and photo uploads, ensuring accurate documentation of issues.
尺寸同包裝: Citizens can use their iOS and Android devices to capture photos, mark issue locations, and submit detailed reports directly through the mobile app. The system ensures accurate geotagging and seamless report submission, making it easy for residents to contribute to city improvements in real time.

For city maintenance teams, a web-based platform provides an interactive dashboard to review, prioritize, and manage reported issues efficiently. Integrated GIS analytics generate actionable insights, helping teams identify recurring problems, optimize resource allocation, and streamline maintenance operations for smarter urban management.
標籤: Public Services, Platform, Community, App Design, Smart City
生產技術: GIS for Spatial Data Management: Visualized on an interactive map, allowing city maintenance teams to track, manage, and analyze infrastructure issues.
Augmented Reality (AR): Enhances real-world interactions by overlaying icons on the interactive map.
AI-powered Processing: Automatically categorizes and prioritizes reports.
設計挑戰: Testing the AR scanning feature in different environments posed a challenge, as not all phones handled the technology smoothly, especially older models, leading to usability issues that had to be addressed.
研究: For CitiFix, we used user-centered design, combining surveys, interviews, and usability testing with 25 residents, city officials, and maintenance crews. Tools like Figma, Maze, and Google Forms streamlined feedback collection. Findings showed reporting systems were too complex, leading to underreporting, while maintenance teams lacked clarity and real-time updates. We designed an intuitive interface with real-time tracking to improve efficiency and engagement.
靈感: The inspiration for CitiFix came from the small everyday issues people face in cities, such as potholes, broken streetlights, and similar problems, that often go unreported. I wanted to design an easy to use app that empowers residents to quickly report these issues and track their resolution. CitiFix brings city maintenance closer to the community, making urban living safer and more connected for everyone.
項目時長: The project started in December 2023 in Chicago, IL, and finished in May 2024. It was exhibited at The Blanc Gallery NYC and Penn Museum in 2024.
操作流程: Users interact with CitiFix by opening the app and scanning their surroundings using the AR feature, which identifies infrastructure issues like potholes or broken streetlights. They can tap on the detected problem, or manually select it from a list, attach photos, and add details. Once the request is submitted, users can track its progress in real-time, making reporting quick, intuitive, and engaging.
團隊成員: Peijin Du
圖片來源: Image #1: Product Designer Peijin Du, CitiFix, 2025.
Image #2: Product Designer Peijin Du, CitiFix, 2025.
Image #3: Product Designer Peijin Du, CitiFix, 2025.
Image #4: Product Designer Peijin Du, CitiFix, 2025.
Image #5: Product Designer Peijin Du, CitiFix, 2025.