Tom Chan

Specialized in Kitchenware Design.

Tom Chan

About Tom Chan

  • Winner of the A' Design Award.
  • Specialized in Kitchenware Design.
  • Original Design.
  • Creative, Diligent and Innovative.
  • All Designs
  • Kitchenware
Hazuto Cutting and Serving Board

Hazuto Cutting and Serving Board

Kitchenware Design


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Interview with Tom Chan

Could you please tell us more about your art and design background? What made you become an artist/designer? Have you always wanted to be a designer?
I've been a self-taught graphics designer for 15 years now. I would like to say I've always loved creating eye-candy, and that's somehow true, but more specifically, teenager me used to browse razorart.com (now defunct), then deviantart and drool over the works by the masters there. I thought if one day I can make something of those calibre I would be a very happy guy.
Can you tell us more about your company / design studio?
hazuto Ltd is a design-focused company that I set up to execute on ideas that I think people will share love for. I'm also blessed to have Melanie, my partner-in-crime, on board as the marketing guru. Maybe it sounds cliche, but we want to deliver products that is truly meticulously designed, deliberated, and work that is done from the heart. Secondly most important is to have fun.
What is "design" for you?
Wow there are many answers for me. I agree with many that design is a solution to a problem. Something has to work well to be good design. In particular, the person using it should use it with ease and the product should make his life easier. A better design should provoke attractive emotions through visual appeal. Sometimes a design is good design because the user "just like it". A great design will continuously excite the user nearly every time he uses it, and make him look forward to using it, too. I think if a majority of people say something is a good design, it probably is. Ask me again in 10 years time and maybe my answers become completely different...
What kinds of works do you like designing most?
I am most at home working on graphic design. I do a lot of logos, covers, catalogues, one-off graphics. However, in my day job and hazuto I work with some niche product and accessories, too.
What is your most favorite design, could you please tell more about it?
I want to say something pretentious and obscure but for me it will be iPhone 4. The flush form factor, the groundbreaking glass sandwich profile, the metal rim, the cool tactile feel of it... for me iphone 4 is the perfect design. It's my favourite because I'll never forget the awe and desire I felt when I first saw it in a New York subway train.
What was the first thing you designed for a company?
First thing I remembered was a t-shirt design for graniph Japanese t shirt company. It was a monographic pic of a set of shiny shades. Or it might have been a tshirt design for my university shop.
What is your favorite material / platform / technology?
I would say concrete. I love the coolness of it, the austerity of it, the neutralness of concrete. How it makes something feel and seem solid. There's a certain "safety" to a concrete room or corridor. It makes me calm. I can't really explain it.
Which aspects of a design do you focus more during designing?
I think it is very important that the design firstly works well and functions well, everything else comes after, for me. The "solution" side of things is the first basic pragmatic requirement.
What kind of emotions do you feel when you design?
Some disappointments when things fail but super elation for a few "ahha!" moments. The eureka moment may come quickly or never come though.
What kind of emotions do you feel when your designs are realized?
Aside from relief, sometimes it is indifference. Because you've been working with the design and developing it for so long you become a bit numb even when a physical form is realised. In fact, sometimes it is anticipation, because you want the design to be successful and work well.
What makes a design successful?
I think there are many factors: it has to perform the function perfectly, look desirable, produced consistently well, and marketed smartly so people know its value. Any one missing and the design may not last or take off.
From your point of view, what are the responsibilities of a designer for society and environment?
I think designers are empowered to do good for the society and environment. At the core they are solution providers. If the materials are harmful to our world, designers are one piece of the puzzle to give an alternative that nudges people to choose a better option. However, i think everyone is involved, from the consumers, policy-makers, regulators to academics, media and enterprise.
How do you think the "design field" is evolving? What is the future of design?
I think more people are becoming refined, sophisticated and demanding in terms of their tastes and what they look for when they are using / buying something. Perhaps it is due to the free-flow of information at their fingertips allowing them to be better-informed. I think brands that can communicate an almost artisanal level of quality will find it easier to survive.
Where does the design inspiration for your works come from? How do you feed your creativity? What are your sources of inspirations?
I have to say deviantart.com has been my inspiration for many years. Most of my inspirations come from online, though I keep a keen eye when I am out and about, too. Especially when I travel, where I can find novel ideas in new strange places. Design awards like Reddot, iF, A' Award and others are great places to go too. When I create a piece, I start with my trusty pc collection folder with thousands of art bits, which I've collected for years.
Where do you live? Do you feel the cultural heritage of your country affects your designs? What are the pros and cons during designing as a result of living in your country?
I live in Hong Kong, but now that we live in a global village, I'd like to think I get my ideas from anywhere in the globe. The internet is an unlimited free resource so I think it will be too restrictive to think locally only. The pros of designing in Hong Kong is the proximity to China, so you can source materials and production relatively closely. The con will be the high living costs that drives up wages and prices of contractors, partners.
How do you work with companies?
Corporate clients do have slightly different needs than individuals. There is sometimes more a need to provide more options and concepts before finalising a solution. An individual may already know what they want from the start. I guess it depends on the style of the main stakeholder.
What are your suggestions to companies for working with a designer? How can companies select a good designer?
Quite often the quality of the deliverable and output will partly depend on the input of the vendor. We can only do what the vendor communicated to us, so please be as specific as possible in terms of what you want. Nowadays with the internet it is very easy to have many designer options, and I found face-to-face meetings reveal a lot about how good a designer is. Many times it is evident if he knows what he is talking about after a 30 min chat.
Can you talk a little about your design process?
I start with brainstorming and daydreaming. Lots of blue sky thinking. Just doodling shapes, forms, dimensions. Then it is deep dive into the category, to find out concrete details and specifications essential to the category and client. These include interviews and meetings, too. For me it is paramount that I address all the client's concerns, it is easy to get sidetracked sometimes. Then I take some of the best ideas and develop them. I will share reference photos with client to see if the direction is agreed. Finally, I will put more meat onto one of the ideas until we have a full solution. It's a rather organic process, and details differ by project.
What are 5 of your favorite design items at home?
1. Kenwood glass square kettle 2. Brighttech eclipse LED floor lamp 3. Braun wall clock 4. Our bespoke armchair 5. Tribu illum table. Too many to list.
Can you describe a day in your life?
I have a day job at a metal manufacturing company as designer and business manager, so my day looks pretty typical as an officer worker. But I spend my evenings cooking, working on my designs, playing games and reading.
Could you please share some pearls of wisdom for young designers? What are your suggestions to young, up and coming designers?
We live in a commercial world and I think sometimes, a wonderful design doesn't always win. People are affected by all types of biases, constraints, emotions. So don't take it personally. I think luck also play a part too.
From your perspective, what would you say are some positives and negatives of being a designer?
The positive would be the ability to reach a lot of people if you have a great piece. So many of us are in jobs that are a part of something bigger, and sometimes it is easy to lose perspective, or lose a feeling of existence outside of your circle. With a successful piece of design you can connect with so many people when your work is on display. Not every job provides that platform. A second positive is that working in design allows you to express yourself to the world, and not every job gives that opportunity. The negative will be that the design field is very competitive, and it is not always easy to make a good living in design, sadly. To be successful is so much more than just being able to come up with good designs.
What is your "golden rule" in design?
I think the golden rule is that there is no golden rule. I've broken all the "rules and principles" i thought I wanted to follow but i found that would be very restrictive in my work.
What skills are most important for a designer?
I think empathy and observation. Design without empathy for the market and user will lack reception and appeal. You need to be observant to the various functions / needs, context the product is used for to have a successful piece.
Designing can sometimes be a really time consuming task, how do you manage your time?
I would say this question applies to all disciplines and professions. If I am on a deadline, anytime outside of my day job will be used in the project. Doing anything good in general is time consuming.
How long does it take to design an object from beginning to end?
I've done one in 2 months but also one using a year. It's hard to say.
What was your most important job experience?
Working on our company's flagship power socket box is important because its success was a milestone after 2 long years of design work and manufacturing sourcing.
Who are some of your clients?
I've done work for my metal manufacturing company, for some online freelance job clients, a few friends and a lot of work for myself / own company.
What type of design work do you enjoy the most and why?
I like all types of design work - But most importantly I like areas I've never done before, they are most challenging and good for growth.
What are your future plans? What is next for you?
Firstly will be our launch-to-market for the award winning hazuto board - We also have some next product ideas which we are mulling about.
Do you work as a team, or do you develop your designs yourself?
I don't think I can develop all the designs myself - Feedback and collaboration is so very important. One man working alone could be very risky because I never believe that one person has all the answers.
Do you have any works-in-progress being designed that you would like to talk about?
I have a personal piece that I am finishing but I also have many ideas that I haven't gotten round to doing yet.
How can people contact you?
I'm available at tomstchan@gmail.com. or ig @tom.st.chan, or tom@hazuto.com.hk
Any other things you would like to cover that have not been covered in these questions?
Shoot me a message on ig or tomstchan@gmail.com, happy to have a chat whenever about whatever.

Designer of the Day Interview with Tom Chan

Could you please tell us about your experience as a designer, artist, architect or creator?
I've been a self-taught graphics designer for 15 years now. I've done work for my metal manufacturing company, for some online freelance job clients, a few friends and a lot of work for myself / own company! I'm pleased that some of the work is patented and accoladed. My formal education is Economics in London and Business for my masters, also London. My work background also includes insight specialist for data science company and product development in my family metal firm.
How did you become a designer?
I would like to say I've always loved creating eye-candy, and that's somehow true, but more specifically, teenager me used to browse razorart.com (now defunct), then deviantart and drool over the works by the masters there. I thought if one day I can make something of those calibre I would be a very happy guy!
What are your priorities, technique and style when designing?
I think there are many factors: it has to perform the function perfectly, look desirable, produced consistently well, and marketed smartly so people know its value. Any one missing and the design may not last or take off. Modernistic, simplistic, bold, tidy are some words I might use to describe my pieces.
Which emotions do you feel when designing?
When the work is realised: Aside from relief, sometimes it is indifference. Because you've been working with the design and developing it for so long you become a bit numb even when a physical form is realised. In fact, sometimes it is anticipation, because you want the design to be successful and work well. However, there are times of intense elation when a perfect solution pops into mind, too.
What particular aspects of your background shaped you as a designer?
I grew up in a very grounded and practical household. My family was very Asian: not much talking, quite methodical, and very much a results-driven culture. Fast paced, too. Then I moved to the UK, I spent 10 years studying and working there. I think the British culture rubbed off on me as well. My background informed me to adopt the same practical, understated, respectful, unassuming, individualistic approach to design and visual communications.
What is your growth path? What are your future plans? What is your dream design project?
I would design the dream office for our firm Hazuto Ltd once the time comes.
What are your advices to designers who are at the beginning of their career?
I think it is important to have a mentor or at least a tenured professional to guide you. Progression will be much faster and less lonely!
You are truly successful as a designer, what do you suggest to fellow designers, artists and architects?
We live in a commercial world and I think sometimes, a wonderful design doesn't always win. People are affected by all types of biases, constraints, emotions. So don't take it personally. I think luck also play a part too.
What is your day to day look like?
I have a day job at a metal manufacturing company as designer and business manager, so my day looks pretty typical as an officer worker! But I spend my evenings cooking, working on my designs, playing games and reading.
How do you keep up with latest design trends? To what extent do design trends matter?
I think Reddot, iF, A' design awards are all good resources to see what's new every year. To an extent trends are important because they are a reflection of the times we live in. Understanding trends may help make our own designs more relevant to the times.
How do you know if a product or project is well designed? How do you define good design?
Wow there are many answers for me. I agree with many that design is a solution to a problem. Something has to work well to be good design. In particular, the person using it should use it with ease and the product should make his life easier. A better design should provoke attractive emotions through visual appeal. Sometimes a design is good design because the user "just like it". A great design will continuously excite the user nearly every time he uses it, and make him look forward to using it, too. I think if a majority of people say something is a good design, it probably is. Ask me again in 10 years time and maybe my answers become completely different!
How do you decide if your design is ready?
It is normally a collaborative and organic process. If my stakeholders agree to move forward I am also happy to oblige. However, if I feel a design is not realistic, or too "fluffy" or looks ugly, I will continue to work on it until I am happy.
What is your biggest design work?
Working on our company's flagship power socket box is important because its success was a milestone after 2 long years of design work and manufacturing sourcing.
Who is your favourite designer?
Too many legends I followed that inspired me. Ilya Kuvshinov is the one that blows my mind every piece he does.
Would you tell us a bit about your lifestyle and culture?
My lifestyle and culture can be summarised with these key words: real (with a side of cynicism), devil may care attitude, honest, integrity, keen, respectful, genuine, man of few words, understated, subtle, caring.
Would you tell us more about your work culture and business philosophy?
In my wife's words: True to form as a meticulous designer, Tom has a (notoriously) high standard. We have positively driven many of our suppliers crazy with the hazuto chopping board. So rest assured everything you see when you hold a hazuto board has been carefully deliberated and assembled. Some keys words colleagues have used to describe me: introvert, deliberative, detail oriented, reliable, meek.
What are your philanthropic contributions to society as a designer, artist and architect?
I think designers are empowered to do good for the society and environment. At the core they are solution providers. If the materials are harmful to our world, designers are one piece of the puzzle to give an alternative that nudges people to choose a better option. However, i think everyone is involved, from the consumers, policy-makers, regulators to academics, media and enterprise.
What positive experiences you had when you attend the A’ Design Award?
I was grateful for all the additional tips on product photography and presentation guidelines given by the A' award. In the process I also spent a lot of time combing design award winners - this further informed my copywriting. Of course, we will be using the award for our product's marketing heavily.

Extended Interview with Tom Chan

Could you please tell us about your experience as a designer, artist, architect or creator?
I've been a self-taught graphics designer for 15 years now. I would like to say I've always loved creating eye-candy, and that's somehow true, but more specifically, teenager me used to browse razorart.com (now defunct) and drool over the works by the masters there. I was intimidated at first but their inspiration pushed me on. Formally, I studied Economics in London, and Business for my masters.
How did you become a designer?
I'm inspired by some of the masters at work today, and simply I just like pretty things - I want to contribute and share more beautiful designs to like-minded people.
What are your priorities, technique and style when designing?
Half half. I've been a self-taught graphics designer for 15 years now. I would like to say I've always loved creating eye-candy, and that's somehow true, but more specifically, teenager me used to browse razorart.com (now defunct), then deviantart and drool over the works by the masters there. I thought if one day I can make something of those calibre I would be a very happy guy! There was also a need for product development work that nobody took up at our family business, so in a way I was put in charge to do design work without actively seeking for it.
Which emotions do you feel when designing?
I am most at home working on graphic design. I do a lot of logos, covers, catalogues, one-off graphics. However, in my day job and hazuto I work with some niche product and accessories, too.
What particular aspects of your background shaped you as a designer?
I think it is important to have a mentor or at least a tenured professional to guide you. Progression will be much faster and less lonely.
What is your growth path? What are your future plans? What is your dream design project?
A good designer ticks all the boxes of the client requirements. A great designer does that and ticks boxes that didn't even exist before.
What are your advices to designers who are at the beginning of their career?
Wow there are many answers for me. I agree with many that design is a solution to a problem. Something has to work well to be good design. In particular, the person using it should use it with ease and the product should make his life easier. A better design should provoke attractive emotions through visual appeal. Sometimes a design is good design because the user "just like it". A great design will continuously excite the user nearly every time he uses it, and make him look forward to using it, too. I think if a majority of people say something is a good design, it probably is. Ask me again in 10 years time and maybe my answers become completely different.
You are truly successful as a designer, what do you suggest to fellow designers, artists and architects?
There is firstly the financial argument. Something well designed will last much longer and in the long run cost less. Secondly, good design should bring joy, ease, convenience, and that alone is worth its weight in gold.
What is your day to day look like?
I would design the dream office for our firm Hazuto Ltd once the time comes.
How do you know if a product or project is well designed? How do you define good design?
I think empathy and observation. Design without empathy for the market and user will lack reception and appeal. You need to be observant to the various functions / needs, context the product is used for to have a successful piece.
How do you decide if your design is ready?
There are works from some companies there are amazing but I don't know their designers, like Vola, Buster and Punch, The abyss Table.
What is your biggest design work?
I want to say something pretentious and obscure but for me it will be iPhone 4. The flush form factor, the groundbreaking glass sandwich profile, the metal rim, the cool tactile feel of it... for me iphone 4 is the perfect design. It's my favourite because I'll never forget the awe and desire I felt when I first saw it in a New York subway train.
Who is your favourite designer?
I would say my design for a box lid hinge. The design is simple but clever (in my humble opinion). It was a half circle hinge locked into a dual-channel hole, that allowed the hinge to be slid out when needed. It just works, and allowed us to avoid so many other ugly "solutions".
Would you tell us a bit about your lifestyle and culture?
I think it is important to have a mentor or at least a tenured professional to guide you. Progression will be much faster and less lonely.
Would you tell us more about your work culture and business philosophy?
I would probably have been an analyst at a data company. At the beginning of my career at data science firm dunnhumby London I was offered an analyst job, which I nearly took.
What are your philanthropic contributions to society as a designer, artist and architect?
Wow there are many answers for me. I agree with many that design is a solution to a problem. Something has to work well to be good design. In particular, the person using it should use it with ease and the product should make his life easier. A better design should provoke attractive emotions through visual appeal. Sometimes a design is good design because the user "just like it". A great design will continuously excite the user nearly every time he uses it, and make him look forward to using it, too. I think if a majority of people say something is a good design, it probably is. Ask me again in 10 years time and maybe my answers become completely different.

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