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Ourability Connect Dashboard Career Networking Platform by Zilin Zhou

Ourability Connect Dashboard Career Networking Platform by Zilin Zhou is a highly esteemed winner of the very prestigious 2024 Bronze A' Design Award in Interface, Interaction and User Experience Design Competition Category.


BronzeInterface· 2024

Ourability Connect Dashboard Career Networking Platform

by Zilin Zhou

Client: OurAbility Inc

Bronze A' Design Award Winner in Interface Category

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Verified Award Winner

Verify Award Status for #151726

Colors

The Design

About Ourability Connect Dashboard Career Networking Platform

Job searching is harder than ever, especially for those with disabilities. Job postings may not be accessible for people with disabilities, making it harder for them to even find job opportunities. Ability Connect Dashboard empowers disabled job seekers and employers through an AI-powered job search and connection platform. It offers advanced accessibility features, connecting job seekers with potential employers and enabling employers to discover unique talent. Its focus on inclusive and accessible design, and AI technology, prioritizes disabled users' needs, promoting equal opportunity.

The Recognition

About the Bronze A' Design Award

Ourability Connect Dashboard Career Networking Platform is a Bronze A' Design Award winner, a highly prestigious recognition granted to outstanding designs distinguished by creativity, ingenuity, and astuteness. Bronze winners are amply skillful and strikingly creative artifacts that authenticate the vast experience, imagination, and resourcefulness of their designers. Ourability Connect Dashboard Career Networking Platform is expected to be a highly regarded, admired, and cherished object that is notably professional and innovative. This Bronze A' Design Award-winning design incorporates best practices in art, science, design, and technology, and is excellent for its attention to detail. Ourability Connect Dashboard Career Networking Platform splendidly satisfies needs, touches desires, charms feelings, and appeals to curiosity.

Interviews

Design Interview

What is the main principle, idea and inspiration behind your design?

For the OurAbility Connect Dashboard, the main principle guiding the design was inclusivity. We aimed to create a platform that was not only functional but also universally accessible, ensuring that people with disabilities could engage with it as easily as anyone else. The core idea was to integrate accessibility into every aspect of the design process, from initial concept to final implementation.

The inspiration behind this approach came from a deep understanding of the challenges faced by individuals with disabilities when navigating traditional job search platforms. We wanted to dismantle these barriers and offer a tool that empowered all users equally. This commitment to accessibility drove us to employ innovative solutions, such as adaptable user interfaces and comprehensive assistive technologies, to ensure that the dashboard was intuitive and welcoming for every user.

By focusing on these principles and inspirations, the OurAbility Connect Dashboard was designed to be a beacon of how technology can be harnessed to create opportunities and promote equality in the professional world. This design approach not only enhanced user experience but also embodied our mission to support and uplift the disability community through meaningful, impactful design.

What has been your main focus in designing this work? Especially what did you want to achieve?

In designing the OurAbility Connect Dashboard, my main focus was to deliver a tool that transcended traditional limitations often found in digital platforms, specifically those related to accessibility. The primary goal was to achieve a level of usability that serves everyone, particularly individuals with disabilities, by embedding accessibility deeply within every layer of the design.

The intent was not only to create a platform that is easy to use but to establish an empowering environment for job seekers with disabilities. This meant considering a wide range of needs—from visual and auditory impairments to cognitive and motor challenges—and ensuring that the dashboard could be navigated effortlessly by anyone. By achieving this, the aim was to level the playing field, providing all users with equal opportunities to find employment and engage with community resources without the typical hurdles they might face on other platforms.

Essentially, the focus was on breaking down barriers and building inclusivity into the fabric of the digital experience, fostering a sense of empowerment and independence for users who are often underserved by standard design practices. This was accomplished by thoughtful design choices, rigorous user testing, and continuous feedback loops to refine and optimize the user experience. Through these efforts, I aimed to not just meet but exceed accessibility standards, setting a new benchmark for inclusive design in digital platforms.

What are your future plans for this award winning design?

Moving forward with the award-winning OurAbility Connect Dashboard, my plans are firmly rooted in deepening its inclusive design elements. The core focus will remain on enhancing accessibility, ensuring that the dashboard not only maintains its current standards but also sets new benchmarks in user accessibility.

To achieve this, I plan to continue researching and integrating the latest advancements in accessibility technology. This includes exploring innovative accessibility features that can make the dashboard even more intuitive and user-friendly for individuals with diverse abilities. By staying at the forefront of technological and design developments, I aim to continually improve the platform, making it a living example of how inclusive design can evolve to meet the changing needs of its users.

Additionally, I'm committed to working closely with the disability community to receive ongoing feedback. This collaborative approach will help identify any areas for improvement and inspire new features that address real-world challenges faced by users. By maintaining an open dialogue with our users and other stakeholders, I hope to ensure that the OurAbility Connect Dashboard remains a dynamic tool that genuinely enhances the employment journey for people with disabilities.

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Grand Interview

Your innovative approach to accessibility in the Ourability Connect Dashboard Career Networking Platform has earned recognition with a Bronze A' Design Award - could you elaborate on how artificial intelligence specifically enhances job search capabilities for users with disabilities?

AI has been a game-changer for the OurAbility Connect Dashboard, particularly in making the job search more accessible and tailored for users with disabilities. One of the main ways we’re using AI is through smart matching. Instead of a user having to dig through hundreds of job listings, our AI scans their profile, skills, and any specific accessibility needs, and then suggests roles that are genuinely a good fit. It saves time and, more importantly, reduces the frustration of searching.We’ve also integrated AI-powered assistive features to make the platform more intuitive. For example, users with visual impairments benefit from enhanced screen reader support, and we use adaptive text and layout adjustments to make navigation easier for those with cognitive disabilities. The AI doesn’t just recommend jobs; it guides users through the whole process with prompts and tips, making things simpler and more supportive.What’s exciting is that the AI actually learns from how users interact with it. Over time, it gets better at understanding individual preferences and needs, making the experience more personal. By using AI in these ways, the OurAbility Connect Dashboard not only makes the job search process more manageable but also empowers users with disabilities to find roles that genuinely fit them. For me, it’s really rewarding to know that we’re using technology to help people gain greater independence and confidence in their careers.

The Ourability Connect Dashboard Career Networking Platform represents a significant advancement in inclusive design - what research insights about user experiences with disabilities most dramatically influenced your interface decisions?

Research was fundamental in shaping the design of the OurAbility Connect Dashboard, especially when it came to understanding the unique challenges that users with disabilities face in navigating digital platforms. One of the biggest insights was the need for intuitive navigation and customization. Users with various disabilities—such as visual, motor, or cognitive impairments—benefit greatly from interfaces that are both easy to navigate and adaptable to their specific needs. This insight led us to design a highly customizable dashboard where users can adjust text sizes, contrast settings, and screen layouts to suit their preferences.Another powerful insight was the importance of reducing cognitive load. For many users with cognitive disabilities, complex interfaces with too many options can feel overwhelming. To address this, we simplified the interface by creating a clean, focused layout that presents only the most relevant information and actions. By minimizing visual clutter and guiding users step-by-step through tasks, we’ve been able to create a more accessible and supportive environment.Lastly, direct feedback from users highlighted the need for more interactive guidance throughout the platform. Based on this, we added AI-driven prompts and contextual support that help users understand and complete tasks independently. These insights from user research were instrumental in making OurAbility Connect a platform that genuinely empowers people with disabilities, giving them more control and confidence in their career journey.

How did your experience redesigning the entire system architecture of the Ourability Connect Dashboard Career Networking Platform during the pandemic's resource constraints lead to unexpected breakthroughs in accessibility features?

Redesigning the OurAbility Connect Dashboard during the pandemic came with unique challenges, especially with limited resources and remote collaboration. Surprisingly, these constraints pushed us to think creatively about accessibility, leading to some unexpected breakthroughs.With a smaller team and tighter timelines, we had to streamline our approach and prioritize features that would make the biggest impact. This meant focusing heavily on core accessibility elements, like simplified navigation, customizable settings, and compatibility with assistive technologies. For example, rather than layering on new features, we optimized existing components to support users with disabilities better. This led us to create a minimalist, user-centered interface that reduces cognitive load and allows for easier navigation—a design choice that not only enhances accessibility but also improves the overall user experience.Additionally, remote testing with users who rely on accessibility tools became essential. By observing users interact with the platform in their own environments, we discovered subtle ways to improve functionality, such as refining screen reader compatibility and ensuring seamless keyboard navigation. These insights allowed us to build a more accessible platform without adding unnecessary complexity, proving that sometimes constraints can drive the most meaningful innovation.In the end, the pandemic’s resource constraints helped us focus on accessibility at a foundational level, resulting in a system that is more intuitive, responsive, and empowering for users with disabilities.

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Behind the Design

Press Kit

Credits, team members and technical details provided by the designer.

Unique Properties
In this project, Zilin designed the Our Ability Connect dashboard system, including the dashboard interface, new user flows, content strategy, etc. He spent time doing research and understanding the overall user experience. His goal for this project was to rethink the user’s need and to redesign the overall user experience to help Our Ability users to create the most functional and accessible dashboard system to empower their employees.
Dimensions & Packaging
This product is a web application
Tags
Dashboard, Accessible Technology, Job Dashboard, Accessibility, Inclusive Design,
Production Technology
This project was approached in three stages to create a dashboard system that meets the needs of users with disabilities. The first stage involved researching and understanding accessibility design using various user research methodologies, such as card sorting, user interviews, and competitive analysis. These methodologies provided valuable insights and a clear direction for product strategies and design.

In the second stage, the research findings were compiled and translated into design ideas using tools such as affinity diagrams and mind maps. This stage allowed for the creation of a more cohesive and effective dashboard design.

Finally, the third stage involved delivering a user-friendly and intuitive dashboard that went through an iterative research and development process. Adobe Xd was used for designing and prototyping, and the engineering team coded the final product through React Js. Overall, this approach ensured that accessibility was prioritized at every stage of the design process, resulting in a dashboard system that meets the needs of all users.
Design Challenge
During this project, I encountered three primary challenges:

Prioritizing Accessibility in Design: The main goal was to ensure accessibility in every aspect of the dashboard design, which can be challenging but essential for empowering every user. As a designer, I believe in contributing to creating more accessible design solutions.

Rethinking User Experience: After a thorough analysis of the current Our Ability Connect dashboard system, it was clear that the system lacked consistency and utility. I redesigned the entire system to ensure a more coherent user experience, creating a new web architecture and visual language that prioritized the most crucial features.

Limited Time and Resources: Originally intended as a team project, the COVID-19 pandemic disrupted our work. Despite limited resources and a short timeline, I took on the responsibility of delivering the final product on time, working additional hours each week to ensure its success.
Research
This research investigated usability problems faced by OurAbility dashboard users with disabilities. User research methods, including interviews, card sorting, and competitive analysis, were used to analyze the current system and identify good and bad experiences. Additional insight was gained through a cognitive walkthrough and interviews with users, highlighting the importance of accessibility features. Based on the findings, designer was advised to follow accessibility guidelines and obtain more input from disability users. The research also focused on designing accessible features, such as color, using a color review tool. The dashboard color had significant problems, with a low contrast ratio and poor text accessibility. To resolve this issue, a primary color that met accessibility standards and fit the modern system design was found. An Affinity diagram and mind map were created to deliver a user-friendly dashboard validated through iterative research and development. This research contributes to the development of accessible digital systems.
Inspiration
Nowadays, approximately one-fifth of the global population experiences difficulties in accessing the same services and products as people without disabilities. With the goal of designing an accessible and inclusive product that empowers users with disabilities in their employment, I embarked on this project with a simple belief. My research delves into studying different types of accessibility design, understanding current usability issues within existing systems, and redesign
Project Duration
The project started in November 2020 in Syracuse NY and finished in August 2020 in Syracuse NY. The Phase 1 development work started Sep 2020, final MVP product launched in 2022
Operation Flow
OurAbility Dashboard is a professionally designed web application that enables individuals with disabilities to establish essential career connections. Moreover, this system empowers employers to connect with potential employees with disabilities by searching, connecting directly with them within the platform, and posting job opportunities to attract top candidates for their open positions.
Image Credits
Image #1: Designer Zilin Zhou, OurAbility Connect Dashboard, 2023. Image #2: Designer Zilin Zhou, OurAbility Connect Dashboard, 2023. Image #3: Designer Zilin Zhou, OurAbility Connect Dashboard, 2023. Image #4: Designer Zilin Zhou, OurAbility Connect Dashboard, 2023. Image #5: Designer Zilin Zhou, OurAbility Connect Dashboard, 2023.

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