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Niro Max Diensrobot by Baidu Ai Cloud Hci Lab

Niro Max Diensrobot by Baidu Ai Cloud Hci Lab is a highly esteemed winner of the very prestigious 2020 A' Design Award in Goud in Robotika, Outomaat en Outomatisering Ontwerp Competition Category.


GoudRobotika· 2020

Niro Max Diensrobot

by Baidu Ai Cloud Hci Lab

Client: Baidu

A' Design Award in Goud Winner in Robotika Category

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The Design

About Niro Max Diensrobot

Niro Max is 'n diensrobot wat vir lughawens ontwerp is. Gesigsherkenning en natuurlike taalinteraksie stel die robot in staat om passasiers te help met inklok, kaartjieterugbetaling, vluginligting en ander vrae. SLAM-tegnologie laat Niro Max vrylik deur die terminaal beweeg en sonder hulp herlaai. 'n Agterste kompartement hou 'n defibrillator en 'n noodhulpkissie. Die omhulsel is vervaardig van spuitgegote PC en ABS, met 'n binneraam van aluminium en plaatmetaal. Die doel is proaktiewe diens met laer arbeidskoste.

The Recognition

About the A' Design Award in Goud

Niro Max Diensrobot is 'n wenner van die A' Design Award in Goud, 'n geweldig prestigieuse erkenning wat toegeken word aan eersteklas-, wonderlike en uitstaande ontwerpe. Wenners in Goud is uiters innoverende, visionêre en glansryk verblindende skeppings wat die vernuf, wysheid en bekwaamheid van hul ontwerpers weerspieël. Daar word verwag dat Niro Max Diensrobot 'n hoogs geprese, tendensskeppende en monumentale uitvinding is wat ongekende waarde lewer. Hierdie ontwerp wat die A' Design Award in Goud gewen het, is 'n skouspelagtige, gerespekteerde projek wat die grense van kuns, wetenskap, ontwerp en tegnologie in hoë mate bevoordeel en uitbrei. Niro Max Diensrobot wek intense gevoelens van begeerte, roep passie op, moedig kreatiwiteit aan en boei ons.

Behind the Design

Press Kit

Credits, team members and technical details provided by the designer.

Unique Properties
NIRO-Max is an airport service robot can perform face recognition and natural language interaction. The SLAM technology enables it “walk” freely and charge itself autonomously to assist passengers with check-in, ticket return, flight info, and other inquiries while patrol airports. The back box of it is equipped with an AED and first aid kit. It can reach out to more passengers in need and proactively provide services with a less businesses system labor costs and a higher operational efficiency.
Dimensions & Packaging
530mm x 500mm x 1500mm
Tags
Artificial Intelligence, Mobile, Service, Robot, Robotic
Production Technology
The shell of NIRO Max is adopted with PC and ABS injection molding, and its internal skeleton is realized with aluminum and sheet metal processes. The case is secured with buckles and screws and multiple rounds of optimization have been done to achieve rapid disassembly of it. Max presents many Baidu AI technologies including the NLP, computer vision, cloud computing, and Easy Talk. The integration of ultrasonic, infrared wave sensors and SLAM technology provides a safe guarantee for the robot.
Design Challenge
Based on our research, proper mimic of human and cute appearance can enhance users' willingness to interact: Instead of using black screen, we applied a white light-transmitting material and displayed digital expressions through projection on the robot face. After rounds of optimization in the areas of acoustic and mechanical design for its structure, the final design has no screw on the surface achieved an easy assemble and disassemble reducing the difficulty and cost of its maintenance.
Research
Quantitative and qualitative, user interview, case study
Research content: user preferences of robot appearance, human-robot interaction in public, robot height, Uncanny Valley.
Key finding: lack of interaction willingness, unfriendly experience
Solution: arms increase users' perception of it being intelligent for higher willingness to interact, and eyes bring a more human like feeling.
Taller than users will pose a pressure to users and cute appearance increases users’ willingness to interact.
Inspiration
Baidu, the world's largest Chinese search engine company, also a technology company of artificial intelligence represented by robots like Max launched in business scenarios. Max is a perfect combination of high technology and supreme user experience. In 5G eras, compared to human services, service robots can assist passengers in need accurately and flexibly to provide proactive services with a less businesses system labor costs and a higher operational efficiency.
Project Duration
The project was launched in Beijing in January 2019 and officially released at the Baidu Yunzhi Summit in September 2019.
At present, hundreds of Taiwan-level cooperation agreements have been signed in the government affairs scenes such as China Customs and Vehicle Administration, and part of the delivery has been completed. In addition, there are a lot of cooperation in negotiation in airports and shopping malls.
Operation Flow
The recessed screen helps protect user privacy. The depth camera can find the user and calculate user's distance to adjust speaker volume accordingly for better privacy. Digital facial expressions increase the humanity of interacting with the robot.
Max can move, watch, listen, think and speak like a human. It can identify the main speaker in a group conversation under noisy airport environment. When a user touches it, touch sensors can sense user touch's position and direction to give feedback.
Team Members
Fan Yang
Shiyan Li
Daiyan Liu
Hongtao Zhang
Bingkang Luo
Zhun Wu
Shiyu Wu
Yanyan Sun
Xiaowen Cheng
Yang Li
Libo Zhi
Yuhong Zhai
Fangfei Li
Mingfa Zhu
Daisong Guan

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