Atria Convergence Technologies Telekommunikasie Mobiele Toepassing deur Naseer Ahmed and Siva Teja Boddeti

Die ontwerp Atria Convergence Technologies Telekommunikasie Mobiele Toepassing deur Naseer Ahmed and Siva Teja Boddeti is 'n hoogs gewaardeerde wenner van die baie prestigieuese 2024 A' Design Award in Silwer in die Koppelvlak-, Interaksie- en Gebruikerservaring-ontwerp-kompetisiekategorie.

SilwerKoppelvlak· 2024

Atria Convergence Technologies Telekommunikasie Mobiele Toepassing

deur Naseer Ahmed and Siva Teja Boddeti

Kliënt: Act

Wenner van die A' Design Award in Silwer in die Koppelvlak-kategorie

86,897

Geverifieerde Toekenningswenner

Verifieer Toekenningsstatus vir #159375

Besoek Webwerf Bekyk by A' Design Award Persverklaring Toekenningskenteken

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Die Ontwerp

Oor Atria Convergence Technologies Telekommunikasie Mobiele Toepassing

Atria Convergence Technologies is 'n mobiele toepassingskoppelvlak wat vir 'n telekommunikasiediensverskaffer geskep is. Die toepassing stel klante in staat om dienste, toestelle en betalings op een plek te bestuur. Gereelde transaksies word binne 'n paar stappe geplaas om tyd te bespaar. 'n Duidelike inligtingsargitektuur organiseer die inhoud, sodat individuele funksies maklik gevind kan word. Inhoud word aangepas by gebruikersgedrag, en lojaliteitsbelonings ondersteun betrokkenheid. Sekuriteitskenmerke is ingesluit om vertroue te bou. Die modulêre struktuur maak dit moontlik om later nuwe funksies by te voeg.

Die Erkenning

Oor die A' Design Award in Silwer

Atria Convergence Technologies Telekommunikasie Mobiele Toepassing is 'n wenner van die A' Design Award in Silwer, 'n buitengewoon prestigieuse erkenning wat toegeken word aan topklas-, pragtige en indrukwekkende ontwerpe. Wenners in Silwer is geweldig briljante en uiters kreatiewe werke wat die uitstaande kundigheid, talent en skerpsinnigheid van hul ontwerpers illustreer. Daar word verwag dat Atria Convergence Technologies Telekommunikasie Mobiele Toepassing 'n wonderlike vertoonstuk is wat merkwaardig professioneel en diepgaande innoverend is. Hierdie ontwerp wat die A' Design Award in Silwer gewen het, is 'n hoogs noemenswaardige, bewonderde uitvinding wat die grense van kuns, wetenskap, ontwerp en tegnologie bevoordeel en uitbrei. Atria Convergence Technologies Telekommunikasie Mobiele Toepassing is 'n wyd beny skepping wat begeertes oproep, positiewe gevoelens bring en verbasing en verwondering wek.

Agter die Ontwerp

Persstel

Krediete, spanlede en tegniese besonderhede verskaf deur die ontwerper.

Unieke Eienskappe: This projects revolves around creating better user engagement through cross-selling and pushing new products, understanding customer expectations, expanding the app while maintaining strong functional performance, considering design expectations based on user personas and language, ensuring modularity, flexibility for future features, enabling discoverability of individual features, and making most used transactions minimal effort to save user time and buy time for other features.
Afmetings & Verpakking: not applicable
Etikette: Digital Product design, Telecommunications, ACT, Customer App, Mobile App
Produksietegnologie: A thorough analysis of data collected from user research interviews, competitor analysis, and design audits was conducted to prioritize features, develop user journey maps, and establish user personas. Following this, an information architecture (IA) was crafted to systematically organize and categorize content, ensuring an intuitive structure for user navigation. Wireframes were created and designs for the screens were finalized by building on a visual design language suitable for their brand.
Ontwerpuitdaging: Because of time constraints, user research was unable to gather insights from a broad demographic of users representing different target audiences of act. Hence, the insights obtained were relatively limited in scope, primarily focusing on tier 1 users.
At each stage of wireframes, we validated our designs with the dev team to ensure that all the designs are catering to the existing database and apis as well. There were multiple decisions taken and iterations produced to validate those as well.
Navorsing: The research aims to gather user feedback on act's platform, identifying areas for improvement and enhancing satisfaction and engagement. one-on-one interviews and usability testing provided personalized insights, revealing challenges like confusion during onboarding and trust issues with payment flow.
Inspirasie: Act fibernet developed the act app to improve user engagement and provide a seamless digital experience. by strategically promoting new products, enhancing wi-fi analysis, and aligning with user preferences, they aim to increase engagement. comprehensive user research, including analysis of competitors like airtel helped identify areas for improvement. furthermore, a design audit, competitor analysis were conducted to inspire improvements in user engagement, ensuring a smooth experience.
Projekduur: The project started in march 2023 and finished in september 2023 at lollypop design studio, Bangalore
Bedryfsvloei: This project enhanced act's customer experience by focusing on key aspects: personalization, user control & freedom, building trust, and interaction & incentivization. It included tailoring content based on user behavior, offering seamless management of services and devices, establishing trust through security and reliable support, and increasing engagement with features like gamification and loyalty rewards.
Spanlede: Akshitaa Raj
Naman Trikala
Ishita Srivastava
Twinkle Budhraja
Rajabutheen HS
Gowtham Selvaraj
Muhammad Najah T P
Naseer Ahmed A
A Rajeev Radhakrishnan Nair