Easy PT Easy Приложение за триаж при физиотерапия by Stacey Chen

Easy PT Easy Приложение за триаж при физиотерапия by Stacey Chen is a highly esteemed winner of the very prestigious 2026 Желязна награда A' Design Award in Дизайн на мобилни технологии, приложения и софтуер Competition Category.

ЖелязоМобилни· 2026

Easy PT Easy Приложение за триаж при физиотерапия

by Stacey Chen

Client: Stacey Chen

Желязна награда A' Design Award Winner in Мобилни Category

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The Design

About Easy PT Easy Приложение за триаж при физиотерапия

Easy PT Easy е мобилно приложение, което насочва пациентите, посещаващи физиотерапия за първи път, през ясен и информиран път на грижа. Документацията на хартия е заменена от опростен процес на първоначална регистрация. Инструменти за самооценка на симптомите помагат на потребителите да разберат болката си, а директни канали за връзка ги свързват с физиотерапевти без нужда от направление от общопрактикуващ лекар. Разбираеми примери от практиката и семпъл интерфейс намаляват тревожността и изграждат доверие. Приложението е създадено, за да помогне на пациентите да поемат активна роля във възстановяването си.

The Recognition

About the Желязна награда A' Design Award

Easy PT Easy Приложение за триаж при физиотерапия е носител на Желязната награда A' Design Award — престижно признание, присъждано на добри дизайни, които отговарят на професионалните и индустриалните изисквания, очаквани от добре проектирани творения. Желязните победители демонстрират голямо умение, висока специализация, експертно разбиране и творчески капацитет на своите създатели. Очаква се Easy PT Easy Приложение за триаж при физиотерапия да бъде високо ценено, възхищавано и обичано творение, което е практично и иновативно. Този дизайн, спечелил Желязната награда A' Design Award, интегрира най-добрите отраслови практики и притежава компетентни технически характеристики, свързани с ноу-хау и талант. Easy PT Easy Приложение за триаж при физиотерапия се радва на уважение заради щателността си и предлага подобрения в качеството на живот, които помагат светът да стане по-добро място.

Behind the Design

Press Kit

Credits, team members and technical details provided by the designer.

Unique Properties: Easy PT-Easy a user-friendly app that guides first-time physical therapy patients through a clear, informed care journey. It replaces paperwork with a streamlined onboarding process, offers symptom self-assessment tools, and connects users directly with PTs, removing the need for a general doctor referral. Through relatable case examples and intuitive design, it eases anxiety, builds trust, and empowers patients to take an active role in their recovery.
Dimensions & Packaging: As a digital product, Easy PT-Easy was designed for mobile platforms with a responsive UI adaptable to various screen sizes. It was prototyped using Figma, focusing on accessibility, touch-friendly interaction, and clear visual hierarchy. The app features symptom check tools, narrative-based onboarding, and direct PT connection pathways, all optimized for user flow efficiency and emotional clarity in first-time physical therapy experiences.
Tags: App Design, UIUX, User Experience Design, User Interface Design, Design Reserach, Mobile App, Physical Therapy, PT, Virtual Triage
Production Technology: Stacey Chen employed human-centered design methods, beginning with qualitative research through interviews and journey mapping to identify user pain points. She synthesized insights into key design goals: clarity, empathy, and accessibility. Low-fidelity wireframes and user flows were iterated based on feedback, leading to a refined prototype. The final design emphasizes intuitive interaction, storytelling, and efficient onboarding tailored to first-time PT patients.
Design Challenge: The hardest part was addressing patients’ emotional uncertainty while navigating the complexity of the healthcare system. Social stigma around injury and limited access to clear information made it difficult for users to trust or engage early. Technological limitations in existing PT systems and privacy concerns also posed challenges. Overcoming these meant designing a solution that felt human, safe, and intuitive, bridging gaps in empathy, access, and communication.
Research: This project used qualitative research to understand the emotional and practical challenges of starting physical therapy. The goal was to uncover patient pain points and gaps in the process. Interviews and surveys were conducted with both patients and clinicians. Insights revealed confusion, fear, and a lack of clear guidance. These findings shaped a design that simplifies the PT journey, improves communication, and encourages early engagement, benefiting both healthcare systems and patient well-being.
Inspiration: Having gone through a serious accident, Stacey Chen experienced firsthand the confusion and anxiety surrounding physical therapy. This inspired her to investigate how design could ease that journey. Through interviews with patients and clinicians, she identified critical gaps in communication and preparedness. The resulting design blends empathetic storytelling with intuitive tools to guide users, reduce anxiety, and improve access to physical therapy.
Project Duration: The project started in January 2024 in Chicago and finished in June 2024 in Chicago.
Operation Flow: Easy PT-Easy guides users step by step, starting with a simple introduction and relatable story to ease anxiety. Users answer a few questions about their pain, and the app helps them understand what might be happening. It then connects them directly to a physical therapist. No doctor visit needed. By setting clear expectations and using friendly language, the app helps patients feel more prepared, supported, and confident about starting their recovery journey.
Image Credits: Image #1: Illustrator Stacey Chen, Easy PTeasy, 2024. Image #2: Illustrator Stacey Chen, Easy PTeasy, 2024. Image #3: Illustrator Stacey Chen, Easy PTeasy, 2024. Image #4: Illustrator Stacey Chen, Easy PTeasy, 2024. Image #5: Illustrator Stacey Chen, Easy PTeasy, 2024.