Seamless Onboarding Мобилно банково приложение by Getirfinans Design Studio

Seamless Onboarding Мобилно банково приложение by Getirfinans Design Studio is a highly esteemed winner of the very prestigious 2026 Сребърна награда A' Design Award in Дизайн на мобилни технологии, приложения и софтуер Competition Category.

СреброМобилни· 2026

Seamless Onboarding Мобилно банково приложение

by Getirfinans Design Studio

Client: GetirFinans

Сребърна награда A' Design Award Winner in Мобилни Category

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Colors

The Design

About Seamless Onboarding Мобилно банково приложение

Seamless Onboarding е изживяване за въвеждане на потребители в мобилното банкиране, създадено за дигиталната банка GetirFinans в рамките на приложението Getir. Потребителите откриват сметка, преминават верификация на самоличността и получават физическа карта в рамките на минути чрез куриер, по същия начин, по който се доставя поръчка за хранителни продукти. Ако верификацията чрез куриер е неуспешна, видео верификацията незабавно продължава процеса. Ясните насоки, малкото стъпки и опростените микровзаимодействия намаляват колебанието. Интерфейсите са изградени със SwiftUI и Compose за отзивчива производителност.

The Recognition

About the Сребърна награда A' Design Award

Seamless Onboarding Мобилно банково приложение е носител на Сребърната награда A' Design Award — извънредно престижно признание, присъждано на дизайни от най-висока класа, великолепни и впечатляващи. Сребърните победители са изключително блестящи и крайно творчески творби, които илюстрират изключителната компетентност, талант и проницателност на своите дизайнери. Очаква се Seamless Onboarding Мобилно банково приложение да бъде прекрасна, показна творба, забележително професионална и дълбоко иновативна. Този дизайн, спечелил Сребърната награда A' Design Award, е високо забележимо, възхищавано изобретение, което е от полза и разширява границите на изкуството, науката, дизайна и технологиите. Seamless Onboarding Мобилно банково приложение е творение, на което мнозина завиждат, което събужда желания, внася положителни чувства и разпалва изумление и възхита.

Behind the Design

Press Kit

Credits, team members and technical details provided by the designer.

Unique Properties: GetirFinans reimagines what a bank can feel like. It is the first digital bank born inside a super app ecosystem, where groceries, payments, and finance come together seamlessly. Its innovation lies in empathy. It knows when you might need credit, creates your card instantly, and delivers it in minutes. It turns transactional moments into emotional ones.
For Getir, this experience extends the brand DNA of instant comfort from food to finance. It delivers premium, effortless, and accessible banking at Getir speed.
Dimensions & Packaging: GetirFinans is a mobile first digital banking experience embedded in the Getir app. It supports real time onboarding, identity verification, card issuance, and courier based delivery. The system integrates logistics infrastructure, digital verification tools, and banking services into a single flow optimized for speed, accessibility, and reliability.
Tags: mobile banking, service banking, finance, digital banking
Production Technology: The product was designed through iterative design sprints using interactive prototypes. SwiftUI and Compose were used to ensure high performance and responsive interfaces. Courier verification flows were technically integrated with onboarding systems. Polygon based delivery logic and proximity rules enabled reliable card delivery within minutes while maintaining security and scalability.
Design Challenge: The main challenge was merging regulated banking processes with ultra fast delivery expectations. Internally, banking requires trust and accuracy, while externally it must comply with legal identity verification and logistics constraints. Designing a flow that feels instant but remains secure required aligning finance, product, and courier operations into one seamless experience without overwhelming users.
Research: This project used mixed research to reduce onboarding time and delivery friction in digital banking. Usability testing, journey mapping, and A B testing were conducted using interactive prototypes, analytics, and delivery simulations. Research focused on digitally active banking users. Results showed that speed and reliability were critical to trust. Courier based onboarding increased adoption and confidence, leading to faster conversion, higher satisfaction, and new expectations for instant banking experiences.
Inspiration: Getir transformed everyday convenience by delivering groceries in minutes to millions of users. GetirFinans was inspired by extending this same sense of immediacy into the world of finance, making premium banking accessible to all. Built with the clarity and speed of e-commerce journeys, users can open an account within minutes and receive their card through a Getir courier, just like a regular order. From motion design to microcopy, every touchpoint is crafted to make banking feel simple, human, and naturally effortless.
Project Duration: The project started in August 2024 in Istanbul and finished in October 2025
Operation Flow: GetirFinans onboarding works like ordering groceries. Users open an account inside the Getir app, complete identity verification, and receive their physical card within minutes via a Getir courier. The flow adapts in real time. If courier verification fails, users continue instantly with video verification. Clear guidance, minimal steps, and friendly micro interactions reduce anxiety and make banking feel fast, human, and effortless.
Patents: Copyrights belong to Getir Teknolojik Hizmetler A.Ş.
Team Members: Erkan Soyupak
Aybüke Salur
Sedef Dilek Erdoğan
Image Credits: Image #1: GetirFinans Design Studio, Image #2: GetirFinans Design Studio, Image #3: GetirFinans Design Studio, Image #4: GetirFinans Design Studio, Image #5: GetirFinans Design Studio