Mae Atria Convergence Technologies Ap Symudol Telathrebu gan Naseer Ahmed and Siva Teja Boddeti yn enillydd uchel ei barch o'r 2024 Gwobr Arian A' Design Award mawreddog iawn yng Nghategori Cystadleuaeth Rhyngwyneb.
ArianRhyngwyneb· 2024
Atria Convergence Technologies Ap Symudol Telathrebu
gan Naseer Ahmed and Siva Teja Boddeti
Cleient: Act
Enillydd Gwobr Arian A' Design Award yn y Categori Rhyngwyneb
Enillydd Gwobr Wedi'i Wirio
Gwirio Statws Gwobr ar gyfer #159375Y Dyluniad
Am Atria Convergence Technologies Ap Symudol Telathrebu
Rhyngwyneb ap symudol yw Atria Convergence Technologies a grëwyd ar gyfer darparwr gwasanaethau telathrebu. Mae'r ap yn galluogi cwsmeriaid i reoli gwasanaethau, dyfeisiau a thaliadau mewn un lle. Gosodir trafodion aml o fewn ychydig gamau er mwyn arbed amser. Mae pensaernïaeth gwybodaeth glir yn trefnu'r cynnwys, fel bod nodweddion unigol yn hawdd eu canfod. Caiff y cynnwys ei deilwra i ymddygiad y defnyddiwr, ac mae gwobrau teyrngarwch yn cefnogi ymgysylltiad. Cynhwysir nodweddion diogelwch er mwyn meithrin ymddiriedaeth. Mae'r strwythur modiwlaidd yn caniatáu ychwanegu nodweddion newydd yn ddiweddarach.
Y Gydnabyddiaeth
Am y Gwobr Arian A' Design Award
Mae Atria Convergence Technologies Ap Symudol Telathrebu yn enillydd Gwobr Arian A' Design Award, cydnabyddiaeth hynod fawreddog a roddir i ddyluniadau o'r radd uchaf, hardd a thrawiadol. Mae enillwyr Arian yn weithiau tra disglair a hynod greadigol sydd yn darlunio arbenigedd, dawn a chraffter rhagorol eu dylunwyr. Disgwylir i Atria Convergence Technologies Ap Symudol Telathrebu fod yn waith gwych ac esiampl, yn nodedig o broffesiynol ac yn ddwfn arloesol. Mae'r dyluniad buddugol hwn o Wobr Arian A' Design Award yn ddyfais hynod nodedig a edmygir sydd yn elwa ac yn symud ymlaen ffiniau celf, gwyddoniaeth, dylunio a thechnoleg. Mae Atria Convergence Technologies Ap Symudol Telathrebu yn greadigaeth y cenfigennir wrthi yn eang, sydd yn deffro dyheadau, yn cyflwyno teimladau cadarnhaol ac yn cynnau rhyfeddod a syndod.
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Pecyn i'r Wasg
Credydau, aelodau tîm a manylion technegol a ddarparwyd gan y dylunydd.
- Priodweddau Unigryw
- This projects revolves around creating better user engagement through cross-selling and pushing new products, understanding customer expectations, expanding the app while maintaining strong functional performance, considering design expectations based on user personas and language, ensuring modularity, flexibility for future features, enabling discoverability of individual features, and making most used transactions minimal effort to save user time and buy time for other features.
- Dimensiynau a Phecynnu
- not applicable
- Tagiau
- Digital Product design, Telecommunications, ACT, Customer App, Mobile App
- Technoleg Cynhyrchu
- A thorough analysis of data collected from user research interviews, competitor analysis, and design audits was conducted to prioritize features, develop user journey maps, and establish user personas. Following this, an information architecture (IA) was crafted to systematically organize and categorize content, ensuring an intuitive structure for user navigation. Wireframes were created and designs for the screens were finalized by building on a visual design language suitable for their brand.
- Her Dylunio
- Because of time constraints, user research was unable to gather insights from a broad demographic of users representing different target audiences of act. Hence, the insights obtained were relatively limited in scope, primarily focusing on tier 1 users.
At each stage of wireframes, we validated our designs with the dev team to ensure that all the designs are catering to the existing database and apis as well. There were multiple decisions taken and iterations produced to validate those as well. - Ymchwil
- The research aims to gather user feedback on act's platform, identifying areas for improvement and enhancing satisfaction and engagement. one-on-one interviews and usability testing provided personalized insights, revealing challenges like confusion during onboarding and trust issues with payment flow.
- Ysbrydoliaeth
- Act fibernet developed the act app to improve user engagement and provide a seamless digital experience. by strategically promoting new products, enhancing wi-fi analysis, and aligning with user preferences, they aim to increase engagement. comprehensive user research, including analysis of competitors like airtel helped identify areas for improvement. furthermore, a design audit, competitor analysis were conducted to inspire improvements in user engagement, ensuring a smooth experience.
- Hyd y Prosiect
- The project started in march 2023 and finished in september 2023 at lollypop design studio, Bangalore
- Llif Gweithrediad
- This project enhanced act's customer experience by focusing on key aspects: personalization, user control & freedom, building trust, and interaction & incentivization. It included tailoring content based on user behavior, offering seamless management of services and devices, establishing trust through security and reliable support, and increasing engagement with features like gamification and loyalty rewards.
- Aelodau'r Tîm
- Akshitaa Raj
Naman Trikala
Ishita Srivastava
Twinkle Budhraja
Rajabutheen HS
Gowtham Selvaraj
Muhammad Najah T P
Naseer Ahmed A
A Rajeev Radhakrishnan Nair
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