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Macy’s Website Interfaz de sitio web by Willy Lai and Dave Torres

Macy’s Website Interfaz de sitio web by Willy Lai and Dave Torres is a highly esteemed winner of the very prestigious 2020 A' Design Award de Plata in Diseño de Interfaz, Interacción y Experiencia de Usuario Competition Category.


PlataInterfaz· 2020

Macy’s Website Interfaz de sitio web

by Willy Lai and Dave Torres

Client: Macy's

A' Design Award de Plata Winner in Interfaz Category

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Verified Award Winner

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The Design

About Macy’s Website Interfaz de sitio web

El sitio web de Macy's es una interfaz de venta minorista en línea que permite a los clientes explorar y comprar los productos que ofrece Macy's. El sitio web fue rediseñado en respuesta a los comentarios de los clientes, dando como resultado una composición limpia y sencilla, inspirada en los medios de moda y en los productos de tecnología de consumo. Las tecnologías web adaptables permiten el acceso desde computadoras portátiles, tabletas y teléfonos inteligentes. Una investigación exhaustiva guió el trabajo, e incluyó encuestas a usuarios, entrevistas, pruebas A/B y pruebas de usabilidad. La estructura más simple agiliza el proceso de compra y mejora la interacción del usuario.

The Recognition

About the A' Design Award de Plata

Macy’s Website Interfaz de sitio web ha ganado el A' Design Award de Plata, un reconocimiento extraordinariamente prestigioso concedido a diseños de gama alta, magníficos e impresionantes. Los ganadores de Plata son obras tremendamente brillantes y sumamente creativas que ilustran la destacada experiencia, el talento y la agudeza de sus diseñadores. Se espera que Macy’s Website Interfaz de sitio web sea una obra maravillosa y emblemática, notablemente profesional y profundamente innovadora. Este diseño ganador del A' Design Award de Plata es una invención muy notable y admirada que beneficia y hace avanzar las fronteras del arte, la ciencia, el diseño y la tecnología. Macy’s Website Interfaz de sitio web es una creación enormemente envidiada que evoca deseos, aporta sentimientos positivos y despierta asombro y admiración.

Behind the Design

Press Kit

Credits, team members and technical details provided by the designer.

Unique Properties
In 2019, Macys website was redesigned in direct response to customer feedback, resulting in a clean, simple, and fashion-inspired design that dramatically improved user engagement.
Dimensions & Packaging
We developed resonsive web design across different devices.
Tags
Macys, macys.com, Web, Website, Redesign, UX, user experience, fashion, e-commerce
Production Technology
We utilized modern responsive web technologies.
Design Challenge
The creative challenges for this project included creating a user friendly, fashion-inspired design at scale while supporting a variety of business goals for a large and complex traditional organization. Culture transformation was crucial to realize and operationalize the new design.
Research
Extensive user experience research was performed over the course of the project, including user surveys, user interviews, A/B testing, formal usability lab testing, remote usability testing, and guerrilla-style usability tests conducted at Macys stores.
Inspiration
The design of our new website was inspired by premier fashion media and leading consumer technology products, and our goal was to create a clean, simple, and fashion-inspired design that would help differentiate Macys from it's competitors.
Project Duration
The project started in October 2018 and finished in October 2019. The team members were based in San Francisco and New York.
Operation Flow
Users can access the website via a laptop computer, tablet, or smartphone. The new website design streamlines user purchases through a simpler, cleaner, and fashion-inspired design.
Team Members
Willy Lai
Dave Torres
Agata Krol
Ricky J Li
Hafez Janssens
Philis Liu
Elena Rubtsova
Stephanie Houle
Image Credits
Images courtesy of Macys.

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