Easy PT Easy Fisioterapia Triaje Aplikazioa by Stacey Chen

Easy PT Easy Fisioterapia Triaje Aplikazioa by Stacey Chen is a highly esteemed winner of the very prestigious 2026 Burdinazko Saria A' Design Award in Teknologia Mugikor, Aplikazio eta Software Diseinua Competition Category.

BurdinaMugikorra· 2026

Easy PT Easy Fisioterapia Triaje Aplikazioa

by Stacey Chen

Client: Stacey Chen

Burdinazko Saria A' Design Award Winner in Mugikorra Category

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Colors

The Design

About Easy PT Easy Fisioterapia Triaje Aplikazioa

Easy PT Easy mugikorreko aplikazio bat da, fisioterapiara lehen aldiz doazen pazienteak zainketa-ibilbide argi eta informatu batean zehar gidatzen dituena. Paper-lanak harrera-prozesu arin batek ordezkatzen ditu. Sintomen autoebaluazio-tresnek erabiltzaileei beren mina ulertzen laguntzen diete, eta konexio-bide zuzenek erabiltzaileak fisioterapeutekin lotzen dituzte medikuntza orokorreko bidalketarik gabe. Kasu-adibide hurbilek eta interfaze sinple batek antsietatea arintzen dute eta konfiantza eraikitzen dute. Aplikazioa pazienteek beren errekuperazioan rol aktiboa har dezaten laguntzeko sortu zen.

The Recognition

About the Burdinazko Saria A' Design Award

Easy PT Easy Fisioterapia Triaje Aplikazioa Burdinazko Saria A' Design Award irabazlea da, ondo diseinatutako sorkuntzetatik espero diren eskakizun profesional eta industrialak betetzen dituzten diseinu onei ematen zaien aitorpen prestijiotsua. Burdin-mailako irabazleek beren sortzaileen trebetasun handia, espezializazio handia, adituen ulermena eta sormen-gaitasuna erakusten dituzte. Easy PT Easy Fisioterapia Triaje Aplikazioa oso estimatua, miretsia eta maitea den sorkuntza izatea espero da, praktikoa eta berritzailea dena. Burdinazko Saria A' Design Award irabazi duen diseinu honek sektoreko praktika onenak integratzen ditu eta know-how-ari eta talentuari lotutako ezaugarri tekniko gaituak ditu. Easy PT Easy Fisioterapia Triaje Aplikazioa zehaztasunagatik errespetatua den lana da, eta mundua leku hobea egiten laguntzen duten bizi-kalitatearen hobekuntzak eskaintzeko diseinatua dagoena.

Behind the Design

Press Kit

Credits, team members and technical details provided by the designer.

Unique Properties: Easy PT-Easy a user-friendly app that guides first-time physical therapy patients through a clear, informed care journey. It replaces paperwork with a streamlined onboarding process, offers symptom self-assessment tools, and connects users directly with PTs, removing the need for a general doctor referral. Through relatable case examples and intuitive design, it eases anxiety, builds trust, and empowers patients to take an active role in their recovery.
Dimensions & Packaging: As a digital product, Easy PT-Easy was designed for mobile platforms with a responsive UI adaptable to various screen sizes. It was prototyped using Figma, focusing on accessibility, touch-friendly interaction, and clear visual hierarchy. The app features symptom check tools, narrative-based onboarding, and direct PT connection pathways, all optimized for user flow efficiency and emotional clarity in first-time physical therapy experiences.
Tags: App Design, UIUX, User Experience Design, User Interface Design, Design Reserach, Mobile App, Physical Therapy, PT, Virtual Triage
Production Technology: Stacey Chen employed human-centered design methods, beginning with qualitative research through interviews and journey mapping to identify user pain points. She synthesized insights into key design goals: clarity, empathy, and accessibility. Low-fidelity wireframes and user flows were iterated based on feedback, leading to a refined prototype. The final design emphasizes intuitive interaction, storytelling, and efficient onboarding tailored to first-time PT patients.
Design Challenge: The hardest part was addressing patients’ emotional uncertainty while navigating the complexity of the healthcare system. Social stigma around injury and limited access to clear information made it difficult for users to trust or engage early. Technological limitations in existing PT systems and privacy concerns also posed challenges. Overcoming these meant designing a solution that felt human, safe, and intuitive, bridging gaps in empathy, access, and communication.
Research: This project used qualitative research to understand the emotional and practical challenges of starting physical therapy. The goal was to uncover patient pain points and gaps in the process. Interviews and surveys were conducted with both patients and clinicians. Insights revealed confusion, fear, and a lack of clear guidance. These findings shaped a design that simplifies the PT journey, improves communication, and encourages early engagement, benefiting both healthcare systems and patient well-being.
Inspiration: Having gone through a serious accident, Stacey Chen experienced firsthand the confusion and anxiety surrounding physical therapy. This inspired her to investigate how design could ease that journey. Through interviews with patients and clinicians, she identified critical gaps in communication and preparedness. The resulting design blends empathetic storytelling with intuitive tools to guide users, reduce anxiety, and improve access to physical therapy.
Project Duration: The project started in January 2024 in Chicago and finished in June 2024 in Chicago.
Operation Flow: Easy PT-Easy guides users step by step, starting with a simple introduction and relatable story to ease anxiety. Users answer a few questions about their pain, and the app helps them understand what might be happening. It then connects them directly to a physical therapist. No doctor visit needed. By setting clear expectations and using friendly language, the app helps patients feel more prepared, supported, and confident about starting their recovery journey.
Image Credits: Image #1: Illustrator Stacey Chen, Easy PTeasy, 2024. Image #2: Illustrator Stacey Chen, Easy PTeasy, 2024. Image #3: Illustrator Stacey Chen, Easy PTeasy, 2024. Image #4: Illustrator Stacey Chen, Easy PTeasy, 2024. Image #5: Illustrator Stacey Chen, Easy PTeasy, 2024.