Airgead Seirbhís · 2021
Service Design for College Enrollment Príomhfheidhm: Dearadh Seirbhíse um Chlárú Coláiste
- Duais Airgid A' Design Award 2021 in Seirbhís
- CLIENT: Shantou University
- Estimated Number of Design Views: 107,464
- Verification code 08C47C6547 · Verify this award
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About Service Design for College Enrollment Príomhfheidhm: Dearadh Seirbhíse um Chlárú Coláiste
Is córas seirbhíse é Dearadh Seirbhíse do Chlárú Coláiste a cruthaíodh don tréimhse chláraithe in ollscoil. Comhcheanglaíonn an dearadh ardán comhoibrithe ar líne le spás as líne. Ar an ardán, cuireann baill foirne ó ranna éagsúla an fhaisnéis mhodúil agus na staitisticí a bhfuil siad freagrach astu leis agus nuashonraíonn siad go comhpháirteach iad. Sa spás as líne, tacaíonn uirlisí ar nós léarscáileanna aistir le hanailís, plé agus cinntí. Faigheann mic léinn seirbhísí comhairliúcháin, fáiltiú iontrála, treoir ó phiaraí agus bróisiúir iontrála. Is é an aidhm feabhas a chur ar an obair thar ranna agus imní na mac léinn a laghdú.
About the Duais Airgid A' Design Award
Bhuaigh an dearadh Service Design for College Enrollment Príomhfheidhm: Dearadh Seirbhíse um Chlárú Coláiste Duais Airgid A' Design Award, aitheantas an-ghradamach a bhronntar ar dhearaí ardchaighdeáin, álainn agus drámatach. Is saothair thar a bheith drithleacha agus an-chruthaitheach iad buaiteoirí Airgid a léiríonn saineolas, tallann agus géarchúis shármhaith a ndearthóirí. Táthar ag súil go mbeidh an dearadh Service Design for College Enrollment Príomhfheidhm: Dearadh Seirbhíse um Chlárú Coláiste ina shaothar iontach, ina léiriú sampla, thar a bheith gairmiúil agus go domhain nuálach. Is aireagán an-suntasach, ionadmhuirthe é an dearadh seo a bhuaigh Duais Airgid A' Design Award a dhéanann leas do theorainneacha na healaíne, na heolaíochta, an deartha agus na teicneolaíochta agus a chuireann chun cinn iad. Is cruthú é an dearadh Service Design for College Enrollment Príomhfheidhm: Dearadh Seirbhíse um Chlárú Coláiste a bhfuil formad mór leis, a mhúsclaíonn mianta, a thugann mothúcháin dhearfacha agus a adhnann iontas agus ionadh.
Press Kit
- Unique Properties
- his project through the redesign of the work model and enhances the ability to work across departm ents. Moreover, it could help students familiarize themselves with the campus through a variety of connections and services.
For the department, the project results include the definition of value goals, work mode and interactive function design. Services for students include consulting services, admission reception services, guidance services of peer and admission brochures. - Dimensions & Packaging
- Physics：
Department Kit:210mm×297mm×100mm
Campus Manual：297mm×420mm
Volunteer Medal：80mm×80mm
non-physical：
Web pages based on Html for Chrome & IE & firefox - Tags
- Service design, Web design, Visual design, Process design
- Production Technology
- The entire process consists of an online collaboration platform and offline space. The online collaboration platform allows executives to jointly add and modify the module information they are responsible for, as well as statistics data to complete their work efficiently. They can analyze, discuss and make decisions based on the information in the offline space, which provide a series of tools such as journey maps, and other methods to assist them in their judgment.
- Design Challenge
- Information islands and lack of effective communication are the main facing problems. Design in traditional Chinese university is subject to many administrative constraints. It is not easy to start service design at a university for the first time, especially to allow members of different departments to discuss together and participate in the process of service design-it is completely different from previous university meetings.
- Research
- The project is based on the method of service design, and the research objects include two main groups: students and staff from multiple departments.
Desktop research has given us the perspective and research methods of cross departmental collaboration and student service. Participatory observations and interviews help us understand the current situation of cross-departmental work and the demands of students. - Inspiration
- We worked on this project in most departments of the school. It intends to promote the university department to understand the needs of students and provide services to help students eliminate their anxiety during the enrollment period.
In this project, we transform the work department into an organic aggregate, that allows different departments to collaborate and solve problem together. This allows the department to connect students in a sustainable way and provide the services they need. - Project Duration
- The project started in 2019 in China and finished in 2020 in China.
- Operation Flow
- We redesigned a work-flow that allows departments to collaborate together, which consists of an online collaboration platform and offline space. The collaboration platform allows them to jointly add and modify the module information, as well as statistics data to complete their work efficiently. They can analyze, discuss and make decisions based on the information in the offline space, which provide a series of tools such as journey maps, and other methods to assist them in their judgment.
- Image Credits
- Image #4: Photographer Zihao Chen, Department Kit, 2020.
