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Coway Ionad Taithí Custaiméara by IQI Concept

Coway Ionad Taithí Custaiméara by IQI Concept is a highly esteemed winner of the very prestigious 2022 Duais Umha A' Design Award in Dealbhadh Àiteachan Taobh a-staigh agus Taisbeanaidh Competition Category.


UmhaTaobh a-staigh· 2022

Coway Ionad Taithí Custaiméara

by IQI Concept

Client: IQI Concept

Duais Umha A' Design Award Winner in Taobh a-staigh Category

14,399

Verified Award Winner

Verify Award Status for #136737

Colors

The Design

About Coway Ionad Taithí Custaiméara

Is ionad taithí custaiméara é Ionad Taithí Coway atá suite i Kuala Lumpur, an Mhalaeisia. Cuireann an spás 2,210 troigh chearnach ar fáil táirgí agus seirbhísí do uisce agus aer glan, codladh ar ardchaighdeán agus sláinteachas seomra folctha. Tá an t-ionad roinnte i gcúig cheantar: Oidhreacht Branda, Cúram Uisce, Cúram Aeir, Cúram Maireachtála agus Cúram Seirbhíse. Ligeann teilgeoirí scáileáin tadhaill, gléasanna leictreonacha solúbtha agus painéil teilifíse d'ábhar taispeána a nuashonrú go héasca. Cuimhníonn dathanna bán, gorm agus dubh mar aon le línte cuartha in adhmad agus i gcríochnú bán ar uisce agus aer. Is í an stáisiún scagtha uisce buaicphointe rannóg Cúram Uisce.

The Recognition

About the Duais Umha A' Design Award

Tha Coway Ionad Taithí Custaiméara air Duais Umha A' Design Award a bhuannachadh, aithneachadh gu math urramach a bheirear do dhealbhaidhean sònraichte a tha air an comharrachadh le cruthachalachd, innleachd agus geurchuis. Tha buannaichean Umha nan obraichean gu math sgileil agus gu sònraichte cruthachail a dhearbhas eòlas farsaing, mac-meanmna agus tapachd an luchd-dealbhaidh. Thathar an dùil gum bi Coway Ionad Taithí Custaiméara na nì air a bheil mòran meas, ion-mholta agus gràdhach, a tha gu sònraichte proifeiseanta agus ùr-ghnàthach. Tha an dealbhadh seo a bhuannaich Duais Umha A' Design Award a' cur nan cleachdaidhean as fheàrr ann an ealain, saidheans, dealbhadh agus teicneolas an gnìomh, agus tha e sàr-mhath airson an aire do mhion-fhiosrachadh. Bidh Coway Ionad Taithí Custaiméara a' sàsachadh fheumalachdan gu h-iongantach, a' suathadh ri miannan, a' tàladh faireachdainnean agus a' togail fiosrachd.

Behind the Design

Press Kit

Credits, team members and technical details provided by the designer.

Unique Properties
Coway Experience Centre located in Kuala Lumpur Malaysia is the world's first interactive digital showroom, taking consumers on an experiential journey towards changing their lives with innovative products and services for clean water and air, quality sleep, and washroom hygiene. One of the highlights is the water filtration station at the Water Care Section. Using white and wooden curved designs, to introduce the notion of "Tree," as water is the "Tree of Life," the source of all life.
Dimensions & Packaging
2210 sqft
Tags
experience centre, curves, nature, clean, commercial space, digital
Production Technology
The centre uses touch screen projectors showcasing product/company details. Uses flexible installation methods to enable the client to make changes to display contents easily. Flexible electronic devices and TV panels to enable easy and accessible updates of digital content. Lightweight materials to maximise usage of space to allow more wall and floor space for display of physical and digital content.
Design Challenge
The main challenge was to fit 5 different zones into the given space of 2210 sqft. We wanted the centre to appeal to different age groups where there is a fine balance of sophistication appeal and functionality. Hence, each zone was designed to have elements where visitors can engage in interactive activities other than just visual information.
Research
The type of research: As it is a customer experience centre, our primary focus was on incorporating designs and elements that would involve all 3 of the human senses - eyesight, hearing and touch that can help to elevate the client experience during their visit into the centre.

We incorporated curved and flowing designs from the main elements of nature – air and water to reflect the 2 main themes of the customer experience centre
Inspiration
The main concept of the centre revolves around purity, natural and futuristic elements in order to unite and further emphasise Coway's philosophy of living pure together. To correspond to the idea of clean water and air, the colour scheme is mainly white, blue and black. Together with the curved line designs that represents fluidity. Besides, the centre emphasises not only visibility but also other senses to provide visitors with a comprehensive digital experience.
Project Duration
Located in Kuala Lumpur, Malaysia. The project started in October 2020 and complete in April 2021.
Operation Flow
Upon entering the center, you’ll be greeted by a lot of white, bright ambiance, curves, lines and wooden designs. The overall design element conforms to the brand image, clean and sleek. The reception and waiting area features curves and wooden paneling design acting as a strong focal point once you enter. The CEC is divided into 5 areas, including Brand Heritage, Water Care, Air Care, Living Care and the Service Care section. Each section comes with a hybrid of physical and interactive digital features in the center allow customers to understand first-hand on Coway’s products and services.
Team Members
Yie Yee Wong
Alice Dinh
Wei Ling Yee
Image Credits
Photographer: David Yeow

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