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Macy’s App Redesign Hana Nui: Palapala Kūʻai Paʻalima by Willy Lai and Dave Torres

Macy’s App Redesign Hana Nui: Palapala Kūʻai Paʻalima by Willy Lai and Dave Torres is a highly esteemed winner of the very prestigious 2020 A' Design Award Kala in Hoʻolālā Paʻalima, Polokalamu a me Lako Paʻalima Competition Category.


KalaPaʻalima· 2020

Macy’s App Redesign Hana Nui: Palapala Kūʻai Paʻalima

by Willy Lai and Dave Torres

Client: Macy's

A' Design Award Kala Winner in Paʻalima Category

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Colors

The Design

About Macy’s App Redesign Hana Nui: Palapala Kūʻai Paʻalima

Macy's App he palapala kūʻai paʻalima i hoʻolālā hou ʻia i ka makahiki 2019 no nā mea hana Android a me iOS. Hāʻawi ka palapala i nā mea kūʻai aku e nānā a kūʻai i nā huahana kapa hoʻohiwahiwa, nani, a me ka home mai kahi kelepona paʻalima a i ʻole kelepona papa. He maʻemaʻe a maʻalahi ka hoʻonohonoho ʻana, a lawe ʻia nā hōʻailona nānā mai nā pāʻoihana kapa hoʻohiwahiwa a me nā huahana ʻenehana mea kūʻai aku. Kākoʻo nā mea hana e pili ana i ke kāmela i ka nānā a uku, a ʻae nā hiʻohiʻona ʻoiaʻiʻo hoʻonui i nā mea kūʻai aku e nānā mua i nā huahana ma mua o ke kūʻai ʻana. Ua hoʻokumu ʻia ka hoʻolālā hou ʻana ma luna o ka noiʻi mea hoʻohana nui a me ka manaʻo o ka mea kūʻai aku, a ua piʻi aʻe ke komo pū ʻana o ka mea hoʻohana ma hope o ka hoʻokumu ʻana.

The Recognition

About the A' Design Award Kala

Ua lanakila ka hoʻolālā Macy’s App Redesign Hana Nui: Palapala Kūʻai Paʻalima i ka A' Design Award Kala, he ʻike hoʻohanohano nui loa i hāʻawi ʻia i nā hoʻolālā kiʻekiʻe loa, nani a kupaianaha. He mau hana ʻālohilohi loa a hana noʻeau nui nā lanakila Kala e hōʻike ana i ka loea, ka makakoho a me ka ʻoi aku o ka noʻonoʻo o kā lākou poʻe hoʻolālā. Manaʻo ʻia ʻo ka hoʻolālā Macy’s App Redesign Hana Nui: Palapala Kūʻai Paʻalima he hana kupaianaha, kūlana ʻoi aku, ʻoihana kiʻekiʻe a hou loa. ʻO kēia hoʻolālā i lanakila i ka A' Design Award Kala he mea hoʻokumu kūpono loa, mahalo ʻia e hāʻawi i ka pōmaikaʻi a hoʻoneʻe i nā palena o ka hana noʻeau, ka ʻepekema, ka hoʻolālā a me ka ʻenehana. He mea i ʻeleu ʻia e nā mea he nui ka hoʻolālā Macy’s App Redesign Hana Nui: Palapala Kūʻai Paʻalima e hoʻāla i ka makemake, lawe mai i nā manaʻo maikaʻi a hoʻāla i ka kamahaʻo a me ka mahalo.

Behind the Design

Press Kit

Credits, team members and technical details provided by the designer.

Unique Properties
In 2019, we redesigned Macys app in direct response to customer feedback that our site was in need of improvement. We launched a new app design that was clean, simple, and fashion-inspired. User engagement increased dramatically following the launch of the new design.
Dimensions & Packaging
We developed native apps for Android and iOS platforms.
Tags
Macys, Macys App, App, Redesign, UX, user experience, fashion, e-commerce
Production Technology
We utilized native app technologies, including camera-based features for scan and pay, and augmented reality features.
Design Challenge
The creative challenges for this project included creating a user friendly, fashion-inspired design at scale while supporting a variety of business goals for a large and complex traditional organization. Culture transformation was crucial to realize and operationalize the new design.
Research
Extensive user experience research was performed over the course of the project, including user surveys, user interviews, A/B testing, formal usability lab testing, remote usability testing, and guerrilla-style usability tests conducted at Macys stores.
Inspiration
The design of our new app was inspired by premier fashion media and leading consumer technology products, and our goal was to create a clean, simple, and fashion-inspired design that would help differentiate Macys from it's competitors.
Project Duration
The project started in October 2018 and finished in October 2019. The team members were based in San Francisco and New York.
Operation Flow
Users can access the app via a smartphone or table. The new app design streamlines user purchases through a simpler, cleaner, and fashion-inspired design.
Team Members
Willy Lai
Dave Torres
Olchi Skant
Ricky J Li
Tussanee Garcia-Shelton
Philis Liu
Amanda Richardson
Stephanie Houle
Image Credits
Images courtesy of Macys.

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