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Macy’s Website Papa 'Ili Pūnaewele by Willy Lai and Dave Torres

Macy’s Website Papa 'Ili Pūnaewele by Willy Lai and Dave Torres is a highly esteemed winner of the very prestigious 2020 A' Design Award Kala in Hoʻolālā Pilina, Launa a me ʻIke Mea Hoʻohana Competition Category.


KalaPilina· 2020

Macy’s Website Papa 'Ili Pūnaewele

by Willy Lai and Dave Torres

Client: Macy's

A' Design Award Kala Winner in Pilina Category

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Verified Award Winner

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Colors

The Design

About Macy’s Website Papa 'Ili Pūnaewele

'O ka Pūnaewele Macy's he papa 'ili kū'ai 'ilikai e 'ae ai i nā mea kū'ai ke mākaikai a kū'ai i nā huahana i hā'awi 'ia e Macy's. Ua ho'olālā hou 'ia ka pūnaewele ma muli o ka mana'o ho'i o nā mea kū'ai, a puka mai kekahi ho'onohonoho ma'ema'e a maopopo i hoʻoulu 'ia e nā pāpaho 'a'ahu a me nā huahana 'enehana mea kū'ai. 'Ae nā 'enehana pūnaewele pane i ke komo 'ana ma o nā kamepiula ūhā, nā papa polokalamu, a me nā kelepona akamai. Ua alaka'i ka noi'i laulā i ka hana, me nā nīnau ho'okolokolo mea ho'ohana, nā ninaninau, ka ho'ā'o A/B, a me ka ho'ā'o hiki ke ho'ohana. Ho'oma'alahi ka hoʻolālā maʻalahi a'e i ke kaʻina kūʻai a hoʻomaikaʻi i ke komo 'ana o nā mea ho'ohana.

The Recognition

About the A' Design Award Kala

Ua lanakila ka hoʻolālā Macy’s Website Papa 'Ili Pūnaewele i ka A' Design Award Kala, he ʻike hoʻohanohano nui loa i hāʻawi ʻia i nā hoʻolālā kiʻekiʻe loa, nani a kupaianaha. He mau hana ʻālohilohi loa a hana noʻeau nui nā lanakila Kala e hōʻike ana i ka loea, ka makakoho a me ka ʻoi aku o ka noʻonoʻo o kā lākou poʻe hoʻolālā. Manaʻo ʻia ʻo ka hoʻolālā Macy’s Website Papa 'Ili Pūnaewele he hana kupaianaha, kūlana ʻoi aku, ʻoihana kiʻekiʻe a hou loa. ʻO kēia hoʻolālā i lanakila i ka A' Design Award Kala he mea hoʻokumu kūpono loa, mahalo ʻia e hāʻawi i ka pōmaikaʻi a hoʻoneʻe i nā palena o ka hana noʻeau, ka ʻepekema, ka hoʻolālā a me ka ʻenehana. He mea i ʻeleu ʻia e nā mea he nui ka hoʻolālā Macy’s Website Papa 'Ili Pūnaewele e hoʻāla i ka makemake, lawe mai i nā manaʻo maikaʻi a hoʻāla i ka kamahaʻo a me ka mahalo.

Behind the Design

Press Kit

Credits, team members and technical details provided by the designer.

Unique Properties
In 2019, Macys website was redesigned in direct response to customer feedback, resulting in a clean, simple, and fashion-inspired design that dramatically improved user engagement.
Dimensions & Packaging
We developed resonsive web design across different devices.
Tags
Macys, macys.com, Web, Website, Redesign, UX, user experience, fashion, e-commerce
Production Technology
We utilized modern responsive web technologies.
Design Challenge
The creative challenges for this project included creating a user friendly, fashion-inspired design at scale while supporting a variety of business goals for a large and complex traditional organization. Culture transformation was crucial to realize and operationalize the new design.
Research
Extensive user experience research was performed over the course of the project, including user surveys, user interviews, A/B testing, formal usability lab testing, remote usability testing, and guerrilla-style usability tests conducted at Macys stores.
Inspiration
The design of our new website was inspired by premier fashion media and leading consumer technology products, and our goal was to create a clean, simple, and fashion-inspired design that would help differentiate Macys from it's competitors.
Project Duration
The project started in October 2018 and finished in October 2019. The team members were based in San Francisco and New York.
Operation Flow
Users can access the website via a laptop computer, tablet, or smartphone. The new website design streamlines user purchases through a simpler, cleaner, and fashion-inspired design.
Team Members
Willy Lai
Dave Torres
Agata Krol
Ricky J Li
Hafez Janssens
Philis Liu
Elena Rubtsova
Stephanie Houle
Image Credits
Images courtesy of Macys.

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