iDwell Kev Tswj Kev Sib Raug Zoo ntawm Neeg Siv Khoom los ntawm Maria Roen

Qhov qauv tsim iDwell Kev Tswj Kev Sib Raug Zoo ntawm Neeg Siv Khoom los ntawm Maria Roen yog tus yeej muaj nqis heev ntawm qhov khoom plig 2023 A' Design Award Tooj hauv Pawg Sib Tw Tsim Kev Sib Txuas, Kev Sib Cuam Tshuam thiab Kev Siv Neeg.

ToojKev Sib Txuas· 2023

iDwell Kev Tswj Kev Sib Raug Zoo ntawm Neeg Siv Khoom

los ntawm Maria Roen

Tus Neeg Siv: iDWELL

Tus Yeej A' Design Award Tooj hauv Pawg Kev Sib Txuas

18,570

Tus Yeej Khoom Plig Tau Txheeb Xyuas

Txheeb Xyuas Qhov Xwm Txheej Khoom Plig rau #149737

Saib ntawm A' Design Award Tsab Xov Xwm Daim Phiaj Khoom Plig

Xim

Qhov Tsim

Txog iDwell Kev Tswj Kev Sib Raug Zoo ntawm Neeg Siv Khoom

iDwell yog ib qho software rau kev tswj kev sib raug zoo ntawm neeg siv khoom (customer relationship management) uas tsim los rau kev tswj vaj tsev. Kev tswj vaj tsev muaj ntau yam ntaub ntawv, cov ntawv teev tseg thiab cov neeg lag luam koom tes. iDwell ua kom cov txheej txheem niaj hnub ua kiag ntawm nws tus kheej (automate) los txo cov hauj lwm ntawd. Cov yam ntxwv suav nrog kev sau ntawv thov kho (maintenance ticketing), kev sib txuas email thiab kev sib txuas lus tag nrho, thiab txheej txheem hauj lwm ua kiag ntawm nws tus kheej. Muaj cov application sib cais rau tswv tsev thiab cov neeg nyob xauj tsev. Lub dashboard uas peb tuaj yeem hloov kho tau qhia txog cov ntaub ntawv txheeb xyuas (analytics), cov hauj lwm thiab cov lus thov uas tseem tos ua, cov lus tsis tau nyeem, thiab cov xov xwm tshiab. Ib lub kaw lus (filter) uas siv tau ntau txoj hauv kev pab cov neeg siv ua hauj lwm nrog cov ntaub ntawv coob heev.

Qhov Lees Paub

Txog A' Design Award Tooj

iDwell Kev Tswj Kev Sib Raug Zoo ntawm Neeg Siv Khoom yog tus yeej ntawm A' Design Award Tooj, ib qho kev lees paub muaj meej mom heev uas muab rau cov qauv tsim tshwj xeeb uas txawv los ntawm kev tsim tshiab, kev txawj tsim thiab kev ntse. Cov neeg yeej Tooj yog cov khoom muaj txuj ci heev thiab tsim tshiab heev uas ua pov thawj txog kev paub ntau, kev xav thiab kev txawj ua ntawm cov kws tsim qauv. iDwell Kev Tswj Kev Sib Raug Zoo ntawm Neeg Siv Khoom xav tias yuav yog ib qho khoom uas neeg hwm, qhuas thiab hlub, uas tshaj lij heev thiab tsim tshiab. Cov qauv tsim yeej A' Design Award Tooj no siv cov kev coj ua zoo tshaj plaws ntawm kev kos duab, kev tshawb fawb, kev tsim qauv thiab thev naus laus zis thiab zoo heev vim nws saib xyuas cov ntsiab lus. iDwell Kev Tswj Kev Sib Raug Zoo ntawm Neeg Siv Khoom ua tau raws li cov kev xav tau zoo kawg, kov cov kev xav, ntxias cov kev xav thiab txhawb kev xav paub.

Tom Qab Qhov Tsim

Pob Xov Xwm

Cov credit, cov neeg pab thiab cov ntsiab lus kev txawj ntse muab los ntawm tus tsim.

Yam Tshwj Xeeb: Property management is a complex and stressful. Managers work with a large amount of information, documents and contractors. iDWELL is CRM software specially designed for property management. It automates routine processes and makes your work easier and features include maintenance ticketing, full email and communication integration, automated workflow, and separate landlord and tenant facing apps.
Qhov Loj & Ntim: iDWELL is an international PropTech startup developing SaaS CRM-Software for real estate and property management.
Cov Ntsiab Lus: Services Design, Dashboard, Desktop Application, User Experience, User Interface, Interaction Design, Digital Interaction, SaaS, CRM-Software
Thev Naus Laus Zis Tsim Khoom: For redesign we used Sketch, Figma, Adobe XD, After Effect, and Miro. In addition, we used many research tools as user journey maps and user stories to design the experience.
Kev Sib Tw Tsim Qauv: The purpose of iDWELL is to provide all the necessary functions and features for real estate management. It was challenging to place all the functions of the platform, big data and analytics on one page, not overloading layout and creating an intuitive interaction for our users. We had to spend an extensive amount of time simplifying the complicated information and creating the perfect user journey.
Kev Tshawb Fawb: During the initial stage, we analyzed the current design and interviewed users. We found a lot of pain points that managers were experiencing, also we analyzed the market and competitors. Based on the collected information and feedback, we became aware of the scope of the problems and began to create and test hypotheses. In the process, we did a lot of A/B testing before finalizing the redesign.
Kev Txhawb Siab: The valuation of the global real estate market is about $300 trillion, making it one of the largest in the world. Despite its great potential, this industry is still conservative and inert. Property management is the daily oversight of residential, commercial, or industrial real estate by a third-party contractor. Generally, property managers take responsibility for day-to-day repairs and ongoing maintenance and upkeep of properties.
Lub Sij Hawm Ua Hauj Lwm: Austria
Txheej Txheem Ua Hauj Lwm: On the home page, users can view a customizable dashboard with analytics, open tasks and requests, unread letters, and a news feed. To work with a large amount of data, the user can operate a flexible filter system. With the iDWELL app, tenants and owners have access to important documents such as tenancy agreements, EPCs or GSCs. Customer evaluations give you valuable feedback to help you optimise your service. All communication channels such as emails, the app, the Digital Newsboard, and your ERP system are bundled in the one platform. Using smart technology, the workflow bot provides intelligent answers to your customers’ queries and initiates further communication with the contractors you trust. Enquiries from owners and tenants can be processed automatically through the mobile CRM software, making folders a thing of the past. iDWELL has already been integrated with accounting systems such as IGEL and Real Data. That way, data about customers and properties as well as documents and tickets can be transmitted hassle-free.
Kev Qhuas Duab: Maria Roen