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Macy’s App Redesign Primarna funkcija: Mobilna aplikacija za kupnju by Willy Lai and Dave Torres

Macy’s App Redesign Primarna funkcija: Mobilna aplikacija za kupnju by Willy Lai and Dave Torres is a highly esteemed winner of the very prestigious 2020 Srebrna nagrada A' Design Award in Mobilne Tehnologije, Aplikacije i Softver Competition Category.


SrebroMobilni· 2020

Macy’s App Redesign Primarna funkcija: Mobilna aplikacija za kupnju

by Willy Lai and Dave Torres

Client: Macy's

Srebrna nagrada A' Design Award Winner in Mobilni Category

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The Design

About Macy’s App Redesign Primarna funkcija: Mobilna aplikacija za kupnju

Tekst knjige: Macy's App je mobilna aplikacija za kupnju koja je redizajnirana 2019. godine za Android i iOS uređaje. Aplikacija omogućuje korisnicima pregledavanje i kupnju modnih, kozmetičkih i proizvoda za dom putem pametnog telefona ili tableta. Raspored je čist i jednostavan te preuzima vizualne smjernice iz modnih medija i potrošačkih tehnoloških proizvoda. Alati temeljeni na kameri podržavaju skeniranje i plaćanje, a značajke proširene stvarnosti omogućuju korisnicima da pregledaju proizvode prije kupnje. Redizajn se temeljio na opsežnom istraživanju korisnika i na povratnim informacijama kupaca, a angažman korisnika porastao je nakon lansiranja.

The Recognition

About the Srebrna nagrada A' Design Award

Macy’s App Redesign Primarna funkcija: Mobilna aplikacija za kupnju je pobjednik Srebrne nagrade A' Design Award, izuzetno prestižnog priznanja koje se dodjeljuje vrhunskim, veličanstvenim i dojmljivim dizajnima. Srebrni pobjednici iznimno su briljantna i vrlo kreativna djela koja ilustriraju izuzetnu stručnost, talent i oštroumnost svojih dizajnera. Očekuje se da Macy’s App Redesign Primarna funkcija: Mobilna aplikacija za kupnju bude divno, reprezentativno djelo koje je izuzetno profesionalno i duboko inovativno. Ovaj dizajn koji je osvojio Srebrnu nagradu A' Design Award vrlo je zapažen, nadaleko cijenjen izum koji koristi i pomiče granice umjetnosti, znanosti, dizajna i tehnologije. Macy’s App Redesign Primarna funkcija: Mobilna aplikacija za kupnju je kreacija kojoj se mnogi dive i zavide, koja budi želje, donosi pozitivne osjećaje i raspiruje čuđenje i divljenje.

Behind the Design

Press Kit

Credits, team members and technical details provided by the designer.

Unique Properties
In 2019, we redesigned Macys app in direct response to customer feedback that our site was in need of improvement. We launched a new app design that was clean, simple, and fashion-inspired. User engagement increased dramatically following the launch of the new design.
Dimensions & Packaging
We developed native apps for Android and iOS platforms.
Tags
Macys, Macys App, App, Redesign, UX, user experience, fashion, e-commerce
Production Technology
We utilized native app technologies, including camera-based features for scan and pay, and augmented reality features.
Design Challenge
The creative challenges for this project included creating a user friendly, fashion-inspired design at scale while supporting a variety of business goals for a large and complex traditional organization. Culture transformation was crucial to realize and operationalize the new design.
Research
Extensive user experience research was performed over the course of the project, including user surveys, user interviews, A/B testing, formal usability lab testing, remote usability testing, and guerrilla-style usability tests conducted at Macys stores.
Inspiration
The design of our new app was inspired by premier fashion media and leading consumer technology products, and our goal was to create a clean, simple, and fashion-inspired design that would help differentiate Macys from it's competitors.
Project Duration
The project started in October 2018 and finished in October 2019. The team members were based in San Francisco and New York.
Operation Flow
Users can access the app via a smartphone or table. The new app design streamlines user purchases through a simpler, cleaner, and fashion-inspired design.
Team Members
Willy Lai
Dave Torres
Olchi Skant
Ricky J Li
Tussanee Garcia-Shelton
Philis Liu
Amanda Richardson
Stephanie Houle
Image Credits
Images courtesy of Macys.

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