Dizayn Ling Aplikasyon Chatbot pa Qian Wan se yon gayan ki gen anpil estim nan konpetisyon trè prestijye 2023 A' Design Award Fè nan Kategori Konpetisyon Mobil.

FèMobil· 2023

Ling Aplikasyon Chatbot

pa Qian Wan

Kliyan: Qian Wan

Gayan A' Design Award Fè nan Kategori Mobil

20,635

Gayan Pri Verifye

Verifye Estati Pri pou #144682

Gade sou A' Design Award Kominike Laprès Badj Prim

Koulè

Konsepsyon an

Konsènan Ling Aplikasyon Chatbot

Ling se yon aplikasyon mobil chatbot edikatif ki bay resous aprantisaj fyab sou egalite, divèsite, ak enklizyon pou ede etidyan entènasyonal Chinwa yo aprann epi anpeche diskriminasyon ak asèlman. Aplikasyon an konekte itilizatè yo tou ak sous ki gen konfyans nan lekòl yo pou rapòte ka yo. Atravè entèraksyon konvèsasyonèl imanize, aplikasyon an rann li pi fasil pou moun pale sou sijè difisil.

Rekonesans lan

Konsènan A' Design Award Fè

Ling Aplikasyon Chatbot se yon ganyan A' Design Award Fè, yon rekonesans ki gen prestij yo bay bon design ki satisfè egzijans pwofesyonèl ak endistriyèl yo atann de kreyasyon ki byen fèt. Ganyan Fè yo montre gwo konpetans, espesyalizasyon wo, konpreyansyon ekspè ak kapasite kreyatif kreyatè yo. Yo atann Ling Aplikasyon Chatbot pou se yon kreyasyon anpil moun estime, admire e renmen ki pratik e inovatè. Design sa a ki ganyen A' Design Award Fè entegre pi bon pratik sektè a e li gen karakteristik teknik konpetan ki lye ak konnesans pratik ak talan. Yo respekte Ling Aplikasyon Chatbot pou jèntan li e li fèt pou bay amelyorasyon kalite lavi ki ede fè mond lan vin yon pi bon kote.

Dèyè Konsepsyon an

Dosye Laprès

Kredi, manm ekip ak detay teknik konseptè a bay.

Pwopriyete Inik: Ling is a mobile based educational purposed chatbot that provides real time inquiry functionality and learning resources about equity, diversity, and inclusion to help Chinese international student to identify and prevent discrimination and harassment that happened to them. The app also connects users to their school’s trustful case report sources.
Dimansyon & Anbalaj: The app is designed for iOS.
Etikèt: Social Equity, Chatbot, mobile app design, User experience, Information Architecture
Teknoloji Pwodiksyon: I used Miro board to synthesize research findings. The interface design was done through Figma, Sketch, Figma, and Illustrator.
Defi Dizayn: It was hard to initiate such a difficult topic with people who experienced racial discrimination. Sharing my own stories that resonate with people helped me drive the conversation. I also found that much existing research has been done only on post-discrimination experience, but it doesn't cover all the needs. People often didn't realize when things happened, not to mention to look for help in time. After mapping out their journey, I realized that lack of knowledge leads to those consequences.
Rechèch: I interviewed 11 Chinses international students who are currently studying in the USA and who had experienced racial discrimination. I mapped their journey, mood, and reaction with the user journey to identify the design opportunity. Then I did literature research to learn how to measure racial discrimination systematically.
Enspirasyon: COVID19 has driven racism and violence against Asians. Chinese international students who are coming from a very distinct culture study abroad, and are new to a culture. They are less sensitive to racial discrimination when it is happening to them. Although those aggressions are often subtle, they can be just as harmful to health and well-being.
Dire Pwojè: The project started in June 2021 in LA and finished in August 2022 in Seattle
Fliks Operasyon: The first time users will be asked to connect with their student account so that the app will provide the most easy to access and trustful resource for the students. When users are not sure if they experienced racial discrimination, simply by chatting with Ling, she will use a conversation based approach to identify the racial discrimination types step by step and provide support by connecting users with their school’s EDI department.