iDwell Ngwa Nrụzu Mmekọrịta Ndị Ahịa by Maria Roen

iDwell Ngwa Nrụzu Mmekọrịta Ndị Ahịa by Maria Roen is a highly esteemed winner of the very prestigious 2023 Ihe Nrite A' Design Award nke Bronz in Nhazi Ihu Ngwá Ọrụ, Mmekọrịta na Ahụmịhe Onye Ọrụ Competition Category.

BronzIhu Ngwá Ọrụ· 2023

iDwell Ngwa Nrụzu Mmekọrịta Ndị Ahịa

by Maria Roen

Client: iDWELL

Ihe Nrite A' Design Award nke Bronz Winner in Ihu Ngwá Ọrụ Category

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View at A' Design Award Press Release Award Badge

Colors

The Design

About iDwell Ngwa Nrụzu Mmekọrịta Ndị Ahịa

iDwell bụ ngwa nrụzu mmekọrịta ndị ahịa e depụtara maka njikwa ụlọ. Njikwa ụlọ na-ekpuchi ọtụtụ ozi, akwụkwọ na ndị ọrụ kọntrakị. iDwell na-eme ka usoro ndị a na-emekarị arụ ọrụ onwe ha iji belata ibu ọrụ ahụ. Njirimara ya gụnyere idepụta tiketi maka mmezi, njikọ zuru oke nke email na nzikọrịta ozi, yana usoro ọrụ na-arụ onwe ya. Ngwa dị iche iche na-eje ozi ndị nwe ụlọ na ndị bi n'ụlọ mgbanwe. Ọdụ nchịkwa a na-emeziwanye egosi nyocha data, ọrụ na arịrịọ na-emepe emepe, ozi a na-agụbeghị na ntinye akụkọ. Usoro nhọrọ na-agbanwe agbanwe na-enyere ndị ọrụ aka iji jiri nnukwu data rụọ ọrụ.

The Recognition

About the Ihe Nrite A' Design Award nke Bronz

iDwell Ngwa Nrụzu Mmekọrịta Ndị Ahịa meriri A' Design Award nke Bronz, nnabata dị oke ugwu e nyere design ndị pụtara ìhè nke a ma ama maka nzụlite ihe, ọgụgụ isi na nghọta. Ndị meriri na Bronz bụ ihe e mere nke ndị nwere nka nke ukwuu ma dị mma n'imepụta nke na-egosi ahụmahụ buru ibu, echiche na ọgụgụ isi nke ndị designer ha. A na-atụ anya na iDwell Ngwa Nrụzu Mmekọrịta Ndị Ahịa ga-abụ ihe a na-asọpụrụ nke ukwuu, a na-eto na a hụrụ n'anya, nke dị oke ọrụ ma dị ọhụrụ. Design a meriri A' Design Award nke Bronz na-agụnye ụzọ kacha mma n'ime nka, sayensị, design na teknụzụ, ma dị mma nke ukwuu maka nlebara anya ya n'obere ihe. iDwell Ngwa Nrụzu Mmekọrịta Ndị Ahịa na-emezu mkpa nke ọma, na-emetụ ọchịchọ aka, na-adọrọ mmetụta obi ma na-adọta ọchịchọ ịmara.

Behind the Design

Press Kit

Credits, team members and technical details provided by the designer.

Unique Properties: Property management is a complex and stressful. Managers work with a large amount of information, documents and contractors. iDWELL is CRM software specially designed for property management. It automates routine processes and makes your work easier and features include maintenance ticketing, full email and communication integration, automated workflow, and separate landlord and tenant facing apps.
Dimensions & Packaging: iDWELL is an international PropTech startup developing SaaS CRM-Software for real estate and property management.
Tags: Services Design, Dashboard, Desktop Application, User Experience, User Interface, Interaction Design, Digital Interaction, SaaS, CRM-Software
Production Technology: For redesign we used Sketch, Figma, Adobe XD, After Effect, and Miro. In addition, we used many research tools as user journey maps and user stories to design the experience.
Design Challenge: The purpose of iDWELL is to provide all the necessary functions and features for real estate management. It was challenging to place all the functions of the platform, big data and analytics on one page, not overloading layout and creating an intuitive interaction for our users. We had to spend an extensive amount of time simplifying the complicated information and creating the perfect user journey.
Research: During the initial stage, we analyzed the current design and interviewed users. We found a lot of pain points that managers were experiencing, also we analyzed the market and competitors. Based on the collected information and feedback, we became aware of the scope of the problems and began to create and test hypotheses. In the process, we did a lot of A/B testing before finalizing the redesign.
Inspiration: The valuation of the global real estate market is about $300 trillion, making it one of the largest in the world. Despite its great potential, this industry is still conservative and inert. Property management is the daily oversight of residential, commercial, or industrial real estate by a third-party contractor. Generally, property managers take responsibility for day-to-day repairs and ongoing maintenance and upkeep of properties.
Project Duration: Austria
Operation Flow: On the home page, users can view a customizable dashboard with analytics, open tasks and requests, unread letters, and a news feed. To work with a large amount of data, the user can operate a flexible filter system. With the iDWELL app, tenants and owners have access to important documents such as tenancy agreements, EPCs or GSCs. Customer evaluations give you valuable feedback to help you optimise your service. All communication channels such as emails, the app, the Digital Newsboard, and your ERP system are bundled in the one platform. Using smart technology, the workflow bot provides intelligent answers to your customers’ queries and initiates further communication with the contractors you trust. Enquiries from owners and tenants can be processed automatically through the mobile CRM software, making folders a thing of the past. iDWELL has already been integrated with accounting systems such as IGEL and Real Data. That way, data about customers and properties as well as documents and tickets can be transmitted hassle-free.
Image Credits: Maria Roen