Wel AI Ngwa Enyemaka Email Nke Onwe by Ruoyong Hong and Qian Wan

Wel AI Ngwa Enyemaka Email Nke Onwe by Ruoyong Hong and Qian Wan is a highly esteemed winner of the very prestigious 2024 Ihe Nrite A' Design Award nke Bronz in Nhazi Teknụzụ Mkpanaka, Ngwa na Sọftụwia Competition Category.

BronzMkpanaka· 2024

Wel AI Ngwa Enyemaka Email Nke Onwe

by Ruoyong Hong and Qian Wan

Client: Ruoyong Hong and Qian Wan

Ihe Nrite A' Design Award nke Bronz Winner in Mkpanaka Category

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The Design

About Wel AI Ngwa Enyemaka Email Nke Onwe

Echiche a na-ejikọta AI n'ime usoro email kwa ụbọchị, na-eme ka ọgụgụ nyocha dị mfe ma na-enye ụzọ mkparịta ụka maka ide email na-enweghị nsogbu, nduzi, na ederede mbụ. Nhazi a pụtara ìhè maka ịmepụta mmekorita na-agbanwe agbanwe na nke nkwanye ùgwù n'etiti mmadụ na AI, na-enye enyemaka nke ziri ezi. Nhazi a na-azụkwa ụdị ederede nke onwe na ọba akwụkwọ mmekọrịta mmadụ na ibe ya, na-abara ma onye na-eji ya na AI uru, na-akwado uto na mmelite dịka enyi na-akwado na ndụ.

The Recognition

About the Ihe Nrite A' Design Award nke Bronz

Wel AI Ngwa Enyemaka Email Nke Onwe meriri A' Design Award nke Bronz, nnabata dị oke ugwu e nyere design ndị pụtara ìhè nke a ma ama maka nzụlite ihe, ọgụgụ isi na nghọta. Ndị meriri na Bronz bụ ihe e mere nke ndị nwere nka nke ukwuu ma dị mma n'imepụta nke na-egosi ahụmahụ buru ibu, echiche na ọgụgụ isi nke ndị designer ha. A na-atụ anya na Wel AI Ngwa Enyemaka Email Nke Onwe ga-abụ ihe a na-asọpụrụ nke ukwuu, a na-eto na a hụrụ n'anya, nke dị oke ọrụ ma dị ọhụrụ. Design a meriri A' Design Award nke Bronz na-agụnye ụzọ kacha mma n'ime nka, sayensị, design na teknụzụ, ma dị mma nke ukwuu maka nlebara anya ya n'obere ihe. Wel AI Ngwa Enyemaka Email Nke Onwe na-emezu mkpa nke ọma, na-emetụ ọchịchọ aka, na-adọrọ mmetụta obi ma na-adọta ọchịchọ ịmara.

Behind the Design

Press Kit

Credits, team members and technical details provided by the designer.

Unique Properties: The concept integrates AI into daily email processes, facilitating analytical reading and offering a conversational approach to seamless email composition, guidance, and drafting. The design stands out for creating a flexible and respectful collaboration between humans and AI, provides assistant that is just right. It then cultivates a personal writing style and a social relationship library, benefiting both the user and the AI, encouraging growth and improvement like a supportive buddy in life.
Dimensions & Packaging: The design is for iOS system and responsive adapting to fit other mobile platform.
Tags: Email App, ChatGPT, Conversational AI, Personal Assistant, UX, Writing
Production Technology: Using Figma and Photoshop, the design creates an intuitive interaction flow and polished visual system. it uses human centered approach, then starts with user research, transitions to design exploration, and concludes with prototype testing. The product integrates GenAI for text tone and intent analysis, drawing insights from prompts in a writing and relationship library. It reviews user daily actions like and selection to continually optimize performance and closely align with user personality.
Design Challenge: Emails blend personal context with universal knowledge. Our goal was an evolving AI buddy that aids and grows with users, diverging from standard chatbots. The design needed seamless integration into daily email activity, avoiding constant screen switching or text box button. Externally, technology constraints barred us from a tangible demo, making it challenging to learn user-AI behaviors. This initiative marks a pioneering stride towards AI companions seamlessly embedded in daily routines.
Research: User interview using AI prototype with scientist are conducted to understand user needs and how user would interact and growth together with AI as well as the feasibility of technology. Diverse email users, from students to professionals are invited. User persona, flow map, affinity map and process mining are used to reveal fluctuating AI assistance and trust based on user confidence and context familiarity in tasks. Together with human-centered UX design, the insights shape the core concept.
Inspiration: In the AI copilot era, the hardest part is integrating AI into personal email systems without overshadowing people own essence. Designing a personal tutor instead of AI ghostwriter for daily communication is a unique approach. Inspired by adept writing buddy, this innovation respects user personality, fostering a sense of control and trust, while enhancing communication efficiency and nurturing a personal AI style, seamlessly integrating into daily activities.
Project Duration: The project started in May 2021 and finished in Sept 2022, in Seattle.
Operation Flow: Wel AI uses tags throughout the app, make text heavy tasks easier. On launch, it shows a brief of emails with tags of purpose. A swipe up reveals an detailed list. Swiping left or right transitions between Assistant and Librarian modes, representing work and train mindsets. In the email view, swipe up to displays in depth analysis or seeks AI guidance. It use of blue and white shades subtly communicates the depth of AI involvement, blending trust with clarity, like a buddy in life.
Team Members: Ruoyong Hong
Qian Wan