Hönnunarverkið Ling Spjallmenni-forrit eftir Qian Wan er hávirt verðlaunaverk sem hlaut hin virtu 2023 A' Design Award í járni verðlaun í keppnisflokknum Hönnun farsímatækni, forrita og hugbúnaðar.

JárnFarsími· 2023

Ling Spjallmenni-forrit

eftir Qian Wan

Viðskiptavinur: Qian Wan

Handhafi A' Design Award í járni í flokknum Farsími

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Skoða hjá A' Design Award Fréttatilkynning Verðlaunamerki

Litir

Hönnunin

Um Ling Spjallmenni-forrit

Ling er fræðslufarsímaforrit með spjallmenni sem veitir áreiðanlegt námsefni um jafnrétti, fjölbreytni og innlimun til að hjálpa kínverskum erlendum nemendum að læra um og koma í veg fyrir mismunun og áreitni. Forritið tengir notendur einnig við traust tilkynningakerfi skólans. Með mannlegu samskiptaviðmóti gerir forritið fólki auðveldara að ræða erfið málefni.

Viðurkenningin

Um A' Design Award í járni

Ling Spjallmenni-forrit vann A' Design Award í járni, virta viðurkenningu sem veitt er góðum hönnunarverkum sem uppfylla þær faglegu og iðnaðarlegu kröfur sem gerðar eru til vel hannaðra sköpunarverka. Sigurvegarar í járni sýna mikla færni, mikla sérhæfingu, sérfræðiskilning og skapandi getu höfunda sinna. Þess er vænst að Ling Spjallmenni-forrit sé mjög metið, dáð og elskað sköpunarverk sem er hagnýtt og nýstárlegt. Þetta hönnunarverk sem vann A' Design Award í járni sameinar bestu starfsvenjur greinarinnar og hefur hæfa tæknilega eiginleika tengda þekkingu og hæfileikum. Ling Spjallmenni-forrit er virt fyrir nákvæmni sína og er hannað til að veita lífsgæðabætur sem hjálpa til við að gera heiminn að betri stað.

Á bak við hönnunina

Fjölmiðlapakki

Heimildir, hópmeðlimir og tæknilegar upplýsingar frá hönnuðinum.

Einstakar eiginleikar: Ling is a mobile based educational purposed chatbot that provides real time inquiry functionality and learning resources about equity, diversity, and inclusion to help Chinese international student to identify and prevent discrimination and harassment that happened to them. The app also connects users to their school’s trustful case report sources.
Stærðir og umbúðir: The app is designed for iOS.
Merki: Social Equity, Chatbot, mobile app design, User experience, Information Architecture
Framleiðslutækni: I used Miro board to synthesize research findings. The interface design was done through Figma, Sketch, Figma, and Illustrator.
Hönnunaráskorun: It was hard to initiate such a difficult topic with people who experienced racial discrimination. Sharing my own stories that resonate with people helped me drive the conversation. I also found that much existing research has been done only on post-discrimination experience, but it doesn't cover all the needs. People often didn't realize when things happened, not to mention to look for help in time. After mapping out their journey, I realized that lack of knowledge leads to those consequences.
Rannsóknir: I interviewed 11 Chinses international students who are currently studying in the USA and who had experienced racial discrimination. I mapped their journey, mood, and reaction with the user journey to identify the design opportunity. Then I did literature research to learn how to measure racial discrimination systematically.
Innblástur: COVID19 has driven racism and violence against Asians. Chinese international students who are coming from a very distinct culture study abroad, and are new to a culture. They are less sensitive to racial discrimination when it is happening to them. Although those aggressions are often subtle, they can be just as harmful to health and well-being.
Lengd verkefnis: The project started in June 2021 in LA and finished in August 2022 in Seattle
Verkflæði: The first time users will be asked to connect with their student account so that the app will provide the most easy to access and trustful resource for the students. When users are not sure if they experienced racial discrimination, simply by chatting with Ling, she will use a conversation based approach to identify the racial discrimination types step by step and provide support by connecting users with their school’s EDI department.