Pure1 Service Experience サービスカタログウェブサイト by The Pure1 Team

Pure1 Service Experience サービスカタログウェブサイト by The Pure1 Team is a highly esteemed winner of the very prestigious 2021 A' Design Award 銀賞 in ウェブサイト・ウェブデザイン Competition Category.

銀ウェブ· 2021

Pure1 Service Experience サービスカタログウェブサイト

by The Pure1 Team

Client: Pure Storage

A' Design Award 銀賞 Winner in ウェブ Category

37,059

Verified Award Winner

Verify Award Status for #119708

Visit Site View at A' Design Award Press Release Award Badge

Colors

The Design

About Pure1 Service Experience サービスカタログウェブサイト

Pure1 Service Experienceは、クラウドストレージおよびプロフェッショナルサービスを発見し、サブスクリプション登録できるサービスカタログウェブサイトです。各サービスは、さまざまな画面サイズに適応するレスポンシブグリッド上にカードとして表示されます。詳細ページではユースケースと価格が示され、AIによるレコメンデーションが顧客の選択肢の比較を支援します。トライアルや見積もりの依頼は2クリックで完了でき、Order Trackerで各リクエストの進捗状況を確認できます。ビジネスサービスへの加入を、ストリーミングプランへの登録と同じくらい簡単にすることを目指しています。

The Recognition

About the A' Design Award 銀賞

Pure1 Service Experience サービスカタログウェブサイトは、見事で印象的なハイエンドのデザインに授与される、非常に権威ある評価である A' Design Award 銀賞の受賞作品です。銀賞の受賞作品は、きわめて輝かしく創造性に富んだ作品であり、デザイナーの傑出した専門知識、才能、洞察力を示しています。Pure1 Service Experience サービスカタログウェブサイトは、素晴らしい代表作であり、驚くほどプロフェッショナルで、深く革新的であることが期待されます。この A' Design Award 銀賞を受賞したデザインは、非常に注目すべき称賛される発明であり、芸術・科学・デザイン・技術の境界に寄与し、それを前進させます。Pure1 Service Experience サービスカタログウェブサイトは、多くの人に羨まれる創造物であり、欲求を呼び覚まし、前向きな感情をもたらし、驚きと感嘆を灯します。

Behind the Design

Press Kit

Credits, team members and technical details provided by the designer.

Unique Properties: The Pure1 Service Experience is designed to make subscribing to Pure Storage services as simple as signing up for video streaming plans. With this goal in mind, Pure1 team has designed a transparent and automated digital journey that simplifies discovery, ordering, and tracking. Have trouble deciding? AI-assisted recommendations help customers make the right choice. Ready to buy? A quote request takes just two clicks, and the Order Tracker provides up-to-the-minute status for easy tracking.
Dimensions & Packaging: The design embodies a modular concept at its core with each service presented as a card. The cards are laid out on a responsive grid that smoothly adapts to different viewports across browsers and devices. The card detail page further exemplifies the modular concept by flexibly displaying each section based on the requirements of each service type. Adding an elegant touch to the UX, CSS animations and Lottie Files are used diligently to add navigation cues and delights to the interactions.
Tags: Pure1, Pure as-a-Service, Pure Storage, web services, Storage as-a-Service, cloud, cloud storage, SaaS
Production Technology: The initial concept of the design was created as wireframes in Figma. Through internal stakeholder reviews and external user feedback, the design evolved and hardened over time into polished comps and interactive prototypes. The development team implemented the design using a combination of Bootstrap, AngularJS, and Pure1 CSS libraries on the front end, and a sophisticated stack of backend technologies such as AWS messaging services, MongoDB, and KairosDB.
Design Challenge: The Service Experience design project happened during a time when Pure Storage was undergoing a major rebranding so the team partnered very closely with Marketing Creatives to ensure this design followed this new language while ensuring that it fits harmoniously within the existing Pure1 environment. Through tight collaborations with the Marketing team and other business units, the team delivered a simple service workflow that captures the essence of the new modern look and feel of the rebrand.
Research: The Pure1 team performed a combination of competitive benchmarking, internal reviews, and user validations with the objective of delivering a simple self-guided customer experience. By applying learnings during wireframing, the team iterated on the design over multiple stages of business feedback, then tested the design through Figma prototypes to collect feedback from potential customers. After release, the team monitored usage via Google Analytics, and used the data to fine-tune the design.
Inspiration: Companies across industries are rapidly evolving their IT infrastructure to be cloud- and subscription-based, opening doors for a new level of IT infrastructure agility and cost flexibility. While the design industry has done a good job making E-commerce easy for B2C websites, online buying of IT services remains a big challenge in B2B. Pure1 team was inspired to design a first class digital journey for customers to discover, learn, and subscribe to services to help accelerate this evolution.
Project Duration: This project was a collaboration between multidisciplinary teams at Pure Storage. The project started around mid-2020, with the initial release of Pure1 Service Experience in January 2021. Team members are primarily located in Bellevue, Washington and Mountain View, California.
Operation Flow: When customers log into Pure1, they navigate to the Service Catalog to explore a wide range of services such as cloud storages, backup services, and professional services. To evaluate a service they click through to the Details page to view use cases and detailed pricing information. On the same page, they can request a trial or a quote in just two clicks. Once a request is created, customers can use the Order Tracker to view request progress, and schedule professional services if they desire.
Patents: Pure1® and logo are registered trademarks of Pure Storage
Team Members: Pure1 Design, Engineering, and Product team
Image Credits: All images and video contents used in this submission are properties of Pure Storage