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Bliggit モバイルアプリケーション by Nortal AS

Bliggit モバイルアプリケーション by Nortal AS is a highly esteemed winner of the very prestigious 2021 A' Design Award 鉄賞 in モバイル技術・アプリケーション・ソフトウェアデザイン Competition Category.


鉄モバイル· 2021

Bliggit モバイルアプリケーション

by Nortal AS

Client: Nortal AS

A' Design Award 鉄賞 Winner in モバイル Category

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Verified Award Winner

Verify Award Status for #123661

Colors

The Design

About Bliggit モバイルアプリケーション

Bliggitは、ドイツ・ヴッパータール市のさまざまなサービスを単一のオンライン環境に統合するモバイルアプリケーションです。ニュース、交通、銀行取引、レジャー活動が、安全性の高いひとつのデジタルチャネルを通じて利用できます。このプラットフォームは、市民と地元企業、公共サービス事業者、各種団体、そして市政をつなぎます。レコメンデーションエンジンとフィルタリング機能によりパーソナライズされた検索結果が提供され、スマートアシスタントがレストランの席予約といった日常のタスクをサポートします。BliggitはiOSおよびAndroid端末で利用可能です。

The Recognition

About the A' Design Award 鉄賞

Bliggit モバイルアプリケーションは、よく設計された創造物に期待される専門的・産業的要件を満たす優れたデザインに授与される、権威ある評価である A' Design Award 鉄賞の受賞作品です。鉄賞の受賞作品は、制作者の高い技量、高度な専門性、専門家としての理解、創造的な能力を示しています。Bliggit モバイルアプリケーションは、高く評価され、称賛され、愛される、実用的で革新的な創造物であることが期待されます。この A' Design Award 鉄賞を受賞したデザインは、業界のベストプラクティスを統合し、ノウハウと才能に結びついた有能な技術的特性を備えています。Bliggit モバイルアプリケーションは、その徹底ぶりで尊敬され、世界をより良い場所にするための生活の質の向上をもたらすよう設計されています。

Behind the Design

Press Kit

Credits, team members and technical details provided by the designer.

Unique Properties
Bliggit is an open platform providing secure digital infrastructure for offering all the services of the city (e.g., news, transport, banking, recreational activities and a lot more) in a single online environment. By creating local synergies and connecting the citizens and service providers of Wuppertal, Bliggit helps strengthen the local community and is mutually beneficial for all stakeholders involved - the citizens, city companies, providers of public services, associations and the local government.
Dimensions & Packaging
The platform is fitted with an adapted recommendations engine and filtering system, built on Apache PredictionIO platform.

In addition, Smart Assistance helps the daily lives of the Wuppertal people through data-based technologies. It is inspired by chatbots, which allows the users book a table at a restaurant for example.
Tags
Innovation, Digital Channel, Smart Services, B2C, Community, Smart Assistant, Prediction IO
Production Technology
The app is available for iOS and Android devices - https://bliggit.de.

Design Tools: Figma, After Effects, Photoshop, Illustrator and Invision.
Development tools: React, React native and Java.
Design Challenge
Finding balance between proactive services and data protection. German market is very aware and concerned about when and how data is being used. This meant that in the designing process we had to find ways how to build trust for the service and give the user the freedom to choose their preferences.
Research
Preliminary analysis and service design included: Research and Service Design, User interviews, German market research, Personas, Ideation workshops, Name generation workshops, Design based iteration process, Design System.
Inspiration
The citizens should have a comfortable and secure digital infrastructure at their disposal that provides easy and quick personalised access to matters related to daily lives. We wanted to offer the companies and service providers in the city of Wuppertal in Germany an additional well-functioning digital gateway for their services, thus facilitating their availability. The objective of the solution was to tackle the fragmentation of the city services and take a step toward a seamless e-society and make the services offered by the city accessible to the citizens through a single digital channel.
Project Duration
The project started in February 2018 in Tallinn, Estonia and finished in the autumn of 2020 in Wuppertal, Germany. The app is currently live and introduced to other cities in Germany.
Operation Flow
The app is a convenient and free digital solution for the citizens, an easy, quick and personalised way to find answers to matters pertaining to their daily lives. Wuppertal city companies and service providers have now an additional low-cost digital channel for making services even better accessible to the people. They can also use the platform for communicating in real time with all the citizens of Wuppertal, by posting information and using the messaging function. The solution is important at this critical time, when digital infrastructure is indispensable.
Patents
Copyrights belong to Bliggit GmbH.
Team Members
UX, Service designer, UX Research - Karin Salu
UX, Service designer, UX Research - Helen Kokk
Designer - Maria Laanejärv
Product Owner & System Analysts - Natalia Kahar
Business Analyst - Liis Mikk
Business Analyst - Hannalore Taal
Image Credits
Image #1: Nortal user Experience Team, Bliggit, 2021
Image #2: Nortal user Experience Team, Bliggit, 2021
Image #3: Nortal user Experience Team, Bliggit, 2021
Image #4: Nortal user Experience Team, Bliggit, 2021
Image #5: Nortal user Experience Team, Bliggit, 2021
Video: Nortal user Experience Team, Bliggit Concept Proposal, 2019

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