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Macy’s App Redesign Primary Function: بەرنامەی کڕینی مۆبایل by Willy Lai and Dave Torres

Macy’s App Redesign Primary Function: بەرنامەی کڕینی مۆبایل by Willy Lai and Dave Torres is a highly esteemed winner of the very prestigious 2020 Xelata A' Design Award a Zîvîn in Dîzayna Teknolojiyên Mobîl, Serlêdan û Nermalavê Competition Category.


ZîvMobîl· 2020

Macy’s App Redesign Primary Function: بەرنامەی کڕینی مۆبایل

by Willy Lai and Dave Torres

Client: Macy's

Xelata A' Design Award a Zîvîn Winner in Mobîl Category

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Colors

The Design

About Macy’s App Redesign Primary Function: بەرنامەی کڕینی مۆبایل

Book Text: بەرنامەی Macy's بەرنامەیەکی کڕینی مۆبایلە کە لە ساڵی ٢٠١٩ بۆ ئامێرەکانی ئەندرۆید و iOS دووبارە دیزاین کرایەوە. بەرنامەکە ڕێگە بە کڕیارەکان دەدات کە بەرهەمەکانی مۆدا، جوانکاری و ماڵەوە لە ڕێگەی مۆبایلی زیرەک یان تابلێتەوە بگەڕێن و بیانکڕن. ڕووکارەکە پاک و سادەیە، و ئاماژە بینراوەکان لە میدیای مۆدا و بەرهەمە تەکنەلۆژیاییەکانی خەڵک وەردەگرێت. ئامرازە کامێراییەکان پشتگیری سکان و پارەدان دەکەن، و تایبەتمەندییەکانی ڕاستی زیادکراو ڕێگە بە کڕیارەکان دەدات کە پێش کڕین پێشبینی بەرهەمەکان بکەن. دووبارە دیزاینکردنەوەکە لەسەر بنەمای لێکۆڵینەوەیەکی بەرفراوانی بەکارهێنەر و ڕایگشتی کڕیارەکان بوو، و بەشداریکردنی بەکارهێنەر دوای دەستپێکردنەکە زیادی کرد.

The Recognition

About the Xelata A' Design Award a Zîvîn

Macy’s App Redesign Primary Function: بەرنامەی کڕینی مۆبایل xelatgirê Xelata A' Design Award a Zîvîn e, nasîneke bi awayekî awarte bi prestîj ku ji sêwiranên di asta herî bilind de, xweşik û bibandor re tê dayîn. Xelatgirên Zîvînê karên pir birûsk û pir afirîner in, yên ku pisporiya hêja, jêhatîbûn û zîrekiya sêwiranerên xwe nîşan didin. Tê hêvîkirin ku Macy’s App Redesign Primary Function: بەرنامەی کڕینی مۆبایل karekî mînak, pir pîşekar û bi kûrahî nûjen be. Ev sêwirana bi Zîvînê serketî vedîtineke berbiçav û hatiye sitayişkirin e ku ji bo fireh kirina sînorên huner, zanist, sêwiran û teknolojiyê tevkarî dike. Macy’s App Redesign Primary Function: بەرنامەی کڕینی مۆبایل afirandinek e ku gelek kes çavê xwe lê dikin, daxwazan şiyar dike, hestên erênî tîne û heyirînê çêdike.

Behind the Design

Press Kit

Credits, team members and technical details provided by the designer.

Unique Properties
In 2019, we redesigned Macys app in direct response to customer feedback that our site was in need of improvement. We launched a new app design that was clean, simple, and fashion-inspired. User engagement increased dramatically following the launch of the new design.
Dimensions & Packaging
We developed native apps for Android and iOS platforms.
Tags
Macys, Macys App, App, Redesign, UX, user experience, fashion, e-commerce
Production Technology
We utilized native app technologies, including camera-based features for scan and pay, and augmented reality features.
Design Challenge
The creative challenges for this project included creating a user friendly, fashion-inspired design at scale while supporting a variety of business goals for a large and complex traditional organization. Culture transformation was crucial to realize and operationalize the new design.
Research
Extensive user experience research was performed over the course of the project, including user surveys, user interviews, A/B testing, formal usability lab testing, remote usability testing, and guerrilla-style usability tests conducted at Macys stores.
Inspiration
The design of our new app was inspired by premier fashion media and leading consumer technology products, and our goal was to create a clean, simple, and fashion-inspired design that would help differentiate Macys from it's competitors.
Project Duration
The project started in October 2018 and finished in October 2019. The team members were based in San Francisco and New York.
Operation Flow
Users can access the app via a smartphone or table. The new app design streamlines user purchases through a simpler, cleaner, and fashion-inspired design.
Team Members
Willy Lai
Dave Torres
Olchi Skant
Ricky J Li
Tussanee Garcia-Shelton
Philis Liu
Amanda Richardson
Stephanie Houle
Image Credits
Images courtesy of Macys.

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