My Jcb Kreditkaart-App vum Fourdigit Inc.

D'Wierk My Jcb Kreditkaart-App vum Designer Fourdigit Inc. ass en héich geschätzten Gewënner vum prestigiéisen 2025 A' Design Award an Gold an der Wettbewerbskategorie Mobil Technologien, Applikatiounen a Software Design.

GoldMobil· 2025

My Jcb Kreditkaart-App

vum Fourdigit Inc.

Client: JCB Co., Ltd.

A' Design Award an Gold Gewënner an der Kategorie Mobil

82,129

Verifizéierte Präisgewënner

Präisstatus fir #167269 verifizéieren

Säit besichen Kuckt beim A' Design Award Pressemëtteelung Award Badge

Faarwen

Den Design

Iwwer My Jcb Kreditkaart-App

De japanesche Geschäftsberäich priorisséiert Zouverlässegkeet an der Serviceleeschtung iwwer technolosch Innovatioun. D'Plattform-Erneierungsinitiativ huet sech drop konzentréiert, eng sécher Fundament ze etabléieren an dobäi Sécherheet a Bequemlechkeet auszebalanéieren. Baséierend op Benotzerféidback huet d'Initiativ dräi Schlësselelementer ëmgesat. Optiméierten opgobespecifeschen Zougang fir heefeg benotzt Funktiounen wéi d'Uschauung vun Ofrechnungen a Punkttausch. Personaliséiert Affichagë, déi Informatioun op Basis vun der Notzungshistorie priorisséieren. En propper, raffinéiert Design, deen d'Zouverlässegkeet an d'Vertrauen vum JCB verstäerkt.

D'Unerkennung

Iwwer den A' Design Award an Gold

My Jcb Kreditkaart-App ass e Gewënner vum A' Design Award an Gold, enger héich prestigiéiser Unerkennung, déi un éischtklassesch, wonnerbar an erausragend Designe vergi gëtt. Gold-Gewënner si ganz innovativ, visionär a blendend glänzend Kreatiounen, déi d'Talent, d'Wäisheet an d'Fäegkeete vun hire Designer reflektéieren. Et gëtt erwaart, datt My Jcb Kreditkaart-App eng héich gelueften, trendsetzend a monumental Erfindung ass, déi beispillosen Wäert liwwert. Dëst mam Gold ausgezeechent Design ass e spektakuläert, respektéiert Projet, dat d'Grenze vun der Konscht, der Wëssenschaft, vum Design an der Technologie erweidert. My Jcb Kreditkaart-App erzeegt intensiv Wënsch, erweckt Leidenschaft, encouragéiert Kreativitéit a faszinéiert eis.

Hannert dem Design

Press Kit

Credits, Teammemberen an technesch Detailer vum Designer zur Verfügung gestallt.

Eenzegaarteg Eegeschaften: The application promptly notifies users and provides guidance on the appropriate actions in the event of potential fraudulent activity, enabling users to take immediate steps.
For high-grade cardholders, the application offers integrated concierge services, such as restaurant reservations, that can be completed entirely within the application.
Dimensiounen & Verpackung: Usage Status at a Glance: The app provides a clear and accessible view of usage history.
Statement Management: The app allows for efficient sorting and filtering for quick access.
Security Status Visuals: The app displays the security status of the cards in use, and it notifies users of recommended changes to settings as needed.
Customizable UI: Personalize card design for one’s preferences.
Online Concierge: Complete reservations and tasks via the app, previously done only via calls.
Tags: FinTech, DigitalInclusion, SecViz, HCD, Finance, Card
Produktiounstechnologie: - The development process, utilizing agile methodology with scrum teams, involved comprehensive research including input from 20,000 users and interviews with over 50, to analyze strengths and weaknesses. Multiple user personas were established and verified through design processes during the two-year planning and development phase.
- Post-release optimization continues through regular user testing and feedback integration, resulting in an intuitive UI/UX that enhances user experience.
Design Erausfuerderung: The application renewal process required a significant investment of time to determine appropriate UI and service implementations that would address users' concerns regarding fraud and overspending.
Through repeated user interviews and leveraging business expertise, it was determined that visualizing security status would be key to solving these challenges.
The solution includes features such as a "Security Setting Status" that displays security levels through color indicators.
Fuerschung: The research objective was to redefine the app experience by balancing security and convenience to reduce card fraud risks.
Surveys, interviews, and usability testing revealed users' desire to view security status within the app. This led to the implementation of new security screens, achieving integrated value delivery through both card and application security features.
Security visualization provides user confidence and leads to increased usage, as demonstrated by an App Store rating of 4.6.
Inspiratioun: In Japan’s growing cashless society, JCB developed its member application under the concept of "Card-App Integration." The application has been renewed with features addressing challenges such as difficulty in tracking card usage and increasing fraud risks. The platform aims to support all users regardless of financial literacy, creating a secure and convenient service experience that can be relied on while working to establish new value in card services.
Projetdauer: This renewal project commenced in April 2021 and was initiated in November 2023, with ongoing continuous improvements.
Operatiounsablaf: - The application displays the card security status, allowing users to execute necessary actions through the most direct pathways with minimum steps.
- Personalization features based on membership levels have been redesigned to enhance the concierge service for high-grade cardholders, ensuring a seamless reservation completion experience within the application.
- Easy-to-read fonts, adjustable sizes, and simplified financial expressions create intuitive operability for users with varying needs.
Teammemberen: Produce: Ken Kotsugi
Creative Direction: Takehiro Suenari
Direction: Takeshi Hamabe, Naohiko Sakata, Koji Machida, Koki Nakanishi, Minori Suzuki, Akiko Ishii, Junichiro Suzuki, Yuko Takemura, Chisato Koji, Takeshi Nakao, Takehiro Taguchi, Kaoruko Kusunose, Hikaru Saito, Taro Aizawa, Masanori Kinoshita
Design: Tomoki Toi, Masatsugu Hori, Arisa Terui