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Macy’s Website E-Commerce Websäit by Willy Lai and Dave Torres

Macy’s Website E-Commerce Websäit by Willy Lai and Dave Torres is a highly esteemed winner of the very prestigious 2020 A' Design Award an Gold in Websäit a Webdesign Competition Category.


GoldWeb· 2020

Macy’s Website E-Commerce Websäit

by Willy Lai and Dave Torres

Client: Macy's

A' Design Award an Gold Winner in Web Category

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The Design

About Macy’s Website E-Commerce Websäit

D'Websäit vu Macy's ass eng E-Commerce-Plattform, déi de Clienten erlaabt, de Macy's Sortiment online anzekafen. D'Websäit gouf 2019 als direkt Äntwert op Client-Feedback nei gestalt, wat zu engem propperen, einfachen a moudinspiréierten Design gefouert huet. De Layout baséiert op Moudemedien a Konsumententechnologie-Produkter, an en zielt drop of, Macy's vu konkurréierende Händler ze ënnerscheeden. Modern responsiv Webtechnologie gouf benotzt, sou datt d'Säit op Laptopen, Tabletten a Smartphonen ugekuckt ka ginn. Fuerschung iwwer d'Benotzererfarung huet d'Neigestaltung guidéiert, dorënner Ëmfroen, Interviewen an Usability-Tester.

The Recognition

About the A' Design Award an Gold

Macy’s Website E-Commerce Websäit ass e Gewënner vum A' Design Award an Gold, enger héich prestigiéiser Unerkennung, déi un éischtklassesch, wonnerbar an erausragend Designe vergi gëtt. Gold-Gewënner si ganz innovativ, visionär a blendend glänzend Kreatiounen, déi d'Talent, d'Wäisheet an d'Fäegkeete vun hire Designer reflektéieren. Et gëtt erwaart, datt Macy’s Website E-Commerce Websäit eng héich gelueften, trendsetzend a monumental Erfindung ass, déi beispillosen Wäert liwwert. Dëst mam Gold ausgezeechent Design ass e spektakuläert, respektéiert Projet, dat d'Grenze vun der Konscht, der Wëssenschaft, vum Design an der Technologie erweidert. Macy’s Website E-Commerce Websäit erzeegt intensiv Wënsch, erweckt Leidenschaft, encouragéiert Kreativitéit a faszinéiert eis.

Behind the Design

Press Kit

Credits, team members and technical details provided by the designer.

Unique Properties
In 2019, Macys website was redesigned in direct response to customer feedback, resulting in a clean, simple, and fashion-inspired design that dramatically improved user engagement.
Dimensions & Packaging
We developed reponsive web design across different devices.
Tags
Macys, macys.com, Web, Website, Redesign, UX, user experience, fashion, e-commerce
Production Technology
We utilized modern responsive web technologies.
Design Challenge
The creative challenges for this project included creating a user friendly, fashion-inspired design at scale while supporting a variety of business goals for a large and complex traditional organization. Culture transformation was crucial to realize and operationalize the new design.
Research
Extensive user experience research was performed over the course of the project, including user surveys, user interviews, A/B testing, formal usability lab testing, remote usability testing, and guerrilla-style usability tests conducted at Macys stores.
Inspiration
The design of our new website was inspired by premier fashion media and leading consumer technology products, and our goal was to create a clean, simple, and fashion-inspired design that would help differentiate Macys from it's competitors.
Project Duration
The project started in October 2018 and finished in October 2019. The team members were based in San Francisco and New York.
Operation Flow
Users can access the website via a laptop computer, tablet, or smartphone. The new website design streamlines user purchases through a simpler, cleaner, and fashion-inspired design.
Team Members
Willy Lai
Dave Torres
Agata Krol
Ricky J Li
Hafez Janssens
Philis Liu
Elena Rubtsova
Stephanie Houle
Image Credits
Images courtesy of Macys.

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