Ling Aplikasi Chatbot dek Qian Wan adolah pamenang nan sangaik tahormat dari A' Design Award Basi 2023 nan sangaik prestigius dalam Kategori Kompetisi Seluler.

BasiSeluler· 2023

Ling Aplikasi Chatbot

dek Qian Wan

Klien: Qian Wan

Pamenang A' Design Award Basi dalam Kategori Seluler

20,635

Pamenang Pangharogaan Taverifikasi

Verifikasi Status Pangharogaan untuak #144682

Caliak di A' Design Award Siaran Pers Lencana Penghargaan

Warno

Desain

Tantang Ling Aplikasi Chatbot

Ling adolah aplikasi mobile chatbot pendidikan nan manyajikan sumber pembelajaran nan dapat dipacayo tantang kaadilan, kabarogaman, dan inklusi untuak mambantu mahasiswa internasional Cina mampelajari dan mancegah diskriminasi serta pelecehan. Aplikasi iko juo manghubungkan pangguno jo sumber laporan kasus sekolah nan dapat dipacayo. Malalui interaksi percakapan nan manusiawi, aplikasi iko mampamudahkan urang untuak babincang tantang topik-topik nan susah.

Pangakuan

Tantang A' Design Award Basi

Ling Aplikasi Chatbot adolah pamenang A' Design Award Basi, sabuah pangakuan nan bapresti nan dibarikan ka rancangan nan elok nan mamanuhi kaparluan profesional jo industri nan dipaokan dari ciptaan nan dirancang jo elok. Pamenang Basi mamparlihatkan kamahiran nan gadang, spesialisasi nan tinggi, pamahaman pakar jo kapasitas kreatif panciptanyo. Ling Aplikasi Chatbot dipaokan manjadi ciptaan nan sangaik dihormati, dikagumi jo disayangi, nan praktis jo inovatif. Rancangan nan manang Basi iko mamasukkan praktik tabaik industri jo punyo ciri teknis nan cakap nan bapautan jo ilimu jo bakaik. Ling Aplikasi Chatbot dihormati karano katalitiannyo jo dirancang untuak maningkekkan kualitas hiduik jo mambantu manjadikan dunia tampek nan labiah elok.

Di Baliak Desain

Kit Pers

Kredit, anggota tim jo rincian teknis nan disadioan dek perancang.

Sifat Unik: Ling is a mobile based educational purposed chatbot that provides real time inquiry functionality and learning resources about equity, diversity, and inclusion to help Chinese international student to identify and prevent discrimination and harassment that happened to them. The app also connects users to their school’s trustful case report sources.
Dimensi & Kemasan: The app is designed for iOS.
Tag: Social Equity, Chatbot, mobile app design, User experience, Information Architecture
Teknologi Produksi: I used Miro board to synthesize research findings. The interface design was done through Figma, Sketch, Figma, and Illustrator.
Tantangan Desain: It was hard to initiate such a difficult topic with people who experienced racial discrimination. Sharing my own stories that resonate with people helped me drive the conversation. I also found that much existing research has been done only on post-discrimination experience, but it doesn't cover all the needs. People often didn't realize when things happened, not to mention to look for help in time. After mapping out their journey, I realized that lack of knowledge leads to those consequences.
Penelitian: I interviewed 11 Chinses international students who are currently studying in the USA and who had experienced racial discrimination. I mapped their journey, mood, and reaction with the user journey to identify the design opportunity. Then I did literature research to learn how to measure racial discrimination systematically.
Inspirasi: COVID19 has driven racism and violence against Asians. Chinese international students who are coming from a very distinct culture study abroad, and are new to a culture. They are less sensitive to racial discrimination when it is happening to them. Although those aggressions are often subtle, they can be just as harmful to health and well-being.
Durasi Proyek: The project started in June 2021 in LA and finished in August 2022 in Seattle
Alua Operasi: The first time users will be asked to connect with their student account so that the app will provide the most easy to access and trustful resource for the students. When users are not sure if they experienced racial discrimination, simply by chatting with Ling, she will use a conversation based approach to identify the racial discrimination types step by step and provide support by connecting users with their school’s EDI department.