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Care AI Aplikasi Mobile by Chiranjivi Punniyamurthy

Care AI Aplikasi Mobile by Chiranjivi Punniyamurthy is a highly esteemed winner of the very prestigious 2026 A' Design Award Gangsa in Seluler Competition Category.


GangsaSeluler· 2026

Care AI Aplikasi Mobile

by Chiranjivi Punniyamurthy

A' Design Award Gangsa Winner in Seluler Category

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The Design

About Care AI Aplikasi Mobile

Care AI adolah aplikasi mobile nan mambantu pasien mamahami jo mangalola tagihan medis. Pangguno mamindai atau mangunggah tagihan sarato manarimo ringkasan sadarano tantang biaya dalam bahaso nan mudah dipahami. Aplikasi ko kamudian mamareso program bantuan amal ma nan mungkin balaku sarato manampilkan pilihan nan jaleh. Asisten babasis suaro mamanduan pangguno salangkah demi salangkah dalam satiok pandaftaran, sarato kamajuan dapek dipantau jo pangingek. Dibangun jo pamrosesan bahaso alami sarato standar data kasehatan nan aman, Care AI batujuan untuak mangurangi stres sarato maningkekkan akses ka bantuan kauangan.

The Recognition

About the A' Design Award Gangsa

Care AI Aplikasi Mobile adolah pamenang A' Design Award Gangsa, sabuah pangakuan nan sangaik bapresti nan dibarikan ka rancangan nan cemerlang nan dicirikan dek kreativitas, kacerdikan jo kabijaksanaan. Pamenang Gangsa adolah karya nan cukuik mahir jo kreatif sacaro mangesankan nan mamastikan pangalaman nan luas, imajinasi jo kacerdikan parancangnyo. Care AI Aplikasi Mobile dipaokan manjadi bando nan sangaik dihormati, dikagumi jo disayangi, nan profesional jo inovatif sacaro nampak. Rancangan nan manang Gangsa iko mamuek praktik tabaik dalam seni, ilimu, rancangan jo teknologi jo cemerlang dalam parhatian ka rincian. Care AI Aplikasi Mobile mamanuhi kaparluan jo elok, manyantuah karinduan, mamikaik parasaan jo manarik raso ingin tahu.

Behind the Design

Press Kit

Credits, team members and technical details provided by the designer.

Unique Properties
CareAI is an AI-driven mobile application that helps uninsured and underinsured patients navigate overwhelming medical bills with dignity, clarity, and ease. It addresses one of the leading causes of financial distress—medical debt—by simplifying access to charity assistance programs that are often fragmented, complex, and time-consuming. Through CareAI Pro, an interactive voice-first assistant, the app guides users step by step, translating bills into plain language, checking eligibility for assistance, and offering practical pathways toward financial relief and wellbeing.
Dimensions & Packaging
Adaptive, optimized for all iOS devices, with a fully adaptive design for iPAD devices.
Tags
AI healthcare, medical bill assistance, financial relief app, patient support, voice-first assistant, accessibility design, healthcare affordability, uninsured patients, empathetic design, digital health innovation, health equity, medical debt solution, charity care access, financial wellness, healthcare navigation, inclusive design, AI assistant, medical expense management, healthcare technology, social impact design, mobile healthcare app, iOS mobile app, Android mobile app, voice guided support
Production Technology
CareAI uses a cloud native microservices architecture with FHIR compliant data models for secure healthcare interoperability. The AI core leverages natural language processing NLP and voice first HCI frameworks to deliver an intuitive assistant experience. The app is built using React Native for mobile, Node.js for backend services, and integrates with third party APIs for eligibility checks and financial aid programs.
Design Challenge
The hardest challenge was making dense medical bills understandable without losing accuracy or violating privacy. Patients felt shame discussing debt, while aid programs were fragmented and hard to navigate. To solve this, we used plain-language mapping, iterative user testing, and voice-first design to build empathy and trust. By combining legal compliance with human-centered design, CareAI turned a confusing, isolating process into a secure and supportive journey.
Research
CareAI design research aimed to reduce patient stress and improve access to aid. Using human-centered design and mixed methods, we conducted surveys, interviews, and bill analysis with uninsured and underinsured patients. Findings showed confusion, emotional strain, and barriers to support. Insights shaped a voice first tool that simplifies bills, saves time, and restores trust advancing healthcare equity, financial relief, and inclusive design.
Inspiration
CareAI draws inspiration from the struggles of patients facing overwhelming medical bills. It merges artificial intelligence with empathy, creating a platform where clarity meets compassion. The app is born from the belief that every patient deserves dignity and that collective innovation can ease financial burdens. It empowers individuals to navigate healthcare with confidence, one bill at a time.
Project Duration
The project started in December 2024 in Dallas and finished in March 2025.
Operation Flow
Users log in and scan or upload their bill. The app presents a simple summary of charges. Next it checks what aid programs may apply and shows clear options. Guided by CareAI Pro, users follow step by step instructions to apply. They can track status, get reminders, explore resources, read community updates, and view progress in their profile. The flow is upload, understand, check aid, act, track, and learn.
Patents
Copyrights belong to Chiranjivi Punniyamurthy, 2025
Image Credits
Image #1: Illustrator Muhammad Afandi, Blue Watercolor Heart with Splashes, 2024.
Image #2: Illustrator Ian Mikraz, A Couple of People Jumping in the Air, 2024.
Image #3: Illustrator Getty Images for Unsplash+, Family Making Snowman in Winter Park, 2024.

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