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Macy’s Website Website-interface by Willy Lai and Dave Torres

Macy’s Website Website-interface by Willy Lai and Dave Torres is a highly esteemed winner of the very prestigious 2020 A' Design Award in Zilver in Interface-, Interactie- en Gebruikerservaring Ontwerp Competition Category.


ZilverInterface· 2020

Macy’s Website Website-interface

by Willy Lai and Dave Torres

Client: Macy's

A' Design Award in Zilver Winner in Interface Category

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Verified Award Winner

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Colors

The Design

About Macy’s Website Website-interface

De website van Macy's is een online retailinterface waarmee klanten de producten van Macy's kunnen bekijken en kopen. De website werd opnieuw ontworpen op basis van feedback van klanten, wat resulteerde in een strakke en eenvoudige lay-out geïnspireerd door modemedia en consumententechnologieproducten. Responsieve webtechnologieën maken toegang mogelijk via laptops, tablets en smartphones. Uitgebreid onderzoek stuurde het werk, waaronder gebruikersenquêtes, interviews, A/B-tests en bruikbaarheidstests. De eenvoudigere structuur stroomlijnt het aankoopproces en verbeterde de gebruikersbetrokkenheid.

The Recognition

About the A' Design Award in Zilver

Macy’s Website Website-interface is winnaar van de A' Design Award in Zilver, een buitengewoon prestigieuze erkenning die wordt toegekend aan topontwerpen die prachtig en indrukwekkend zijn. Winnaars in Zilver zijn enorm briljante en uiterst creatieve werken die de uitmuntende expertise, het talent en de scherpzinnigheid van hun ontwerpers illustreren. Macy’s Website Website-interface wordt verwacht een prachtig paradepaardje te zijn dat opmerkelijk professioneel en diepgaand innovatief is. Dit ontwerp dat de A' Design Award in Zilver heeft gewonnen, is een hoogst opmerkelijke, bewonderde uitvinding die baat en de grenzen van kunst, wetenschap, ontwerp en technologie verlegt. Macy’s Website Website-interface is een zeer benijde creatie die verlangens oproept, positieve gevoelens brengt en verbazing en verwondering doet ontvlammen.

Behind the Design

Press Kit

Credits, team members and technical details provided by the designer.

Unique Properties
In 2019, Macys website was redesigned in direct response to customer feedback, resulting in a clean, simple, and fashion-inspired design that dramatically improved user engagement.
Dimensions & Packaging
We developed resonsive web design across different devices.
Tags
Macys, macys.com, Web, Website, Redesign, UX, user experience, fashion, e-commerce
Production Technology
We utilized modern responsive web technologies.
Design Challenge
The creative challenges for this project included creating a user friendly, fashion-inspired design at scale while supporting a variety of business goals for a large and complex traditional organization. Culture transformation was crucial to realize and operationalize the new design.
Research
Extensive user experience research was performed over the course of the project, including user surveys, user interviews, A/B testing, formal usability lab testing, remote usability testing, and guerrilla-style usability tests conducted at Macys stores.
Inspiration
The design of our new website was inspired by premier fashion media and leading consumer technology products, and our goal was to create a clean, simple, and fashion-inspired design that would help differentiate Macys from it's competitors.
Project Duration
The project started in October 2018 and finished in October 2019. The team members were based in San Francisco and New York.
Operation Flow
Users can access the website via a laptop computer, tablet, or smartphone. The new website design streamlines user purchases through a simpler, cleaner, and fashion-inspired design.
Team Members
Willy Lai
Dave Torres
Agata Krol
Ricky J Li
Hafez Janssens
Philis Liu
Elena Rubtsova
Stephanie Houle
Image Credits
Images courtesy of Macys.

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