Atria Convergence Technologies Aplicacion Mobila de Telecomunicacions per Naseer Ahmed and Siva Teja Boddeti

Lo dissènh Atria Convergence Technologies Aplicacion Mobila de Telecomunicacions per Naseer Ahmed and Siva Teja Boddeti es un laureat autfo estimfo del prestigfo 2024 A' Design Award d'Argent dins la Categoria de Competfo Interfàcia.

ArgentInterfàcia· 2024

Atria Convergence Technologies Aplicacion Mobila de Telecomunicacions

per Naseer Ahmed and Siva Teja Boddeti

Client : Act

Laureat del A' Design Award d'Argent dins la Categoria Interfàcia

86,897

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Lo Concèpte

A prepaus de Atria Convergence Technologies Aplicacion Mobila de Telecomunicacions

Atria Convergence Technologies es una interfàcia d'aplicacion mobila creada per un provesidor de servicis de telecomunicacions. L'aplicacion permet als clients de gerir los servicis, los aparelhs e los pagaments dins un sol luòc. Las transaccions frequentas son plaçadas a qualques etapas per estalviar de temps. Una arquitectura d'informacion clara organiza lo contengut, per que las foncionalitats individualas sián aisidas de trobar. Lo contengut es adaptat al compòrtament de l'utilizaire, e las recompensas de fidelitat sostenon l'engatjament. De foncionalitats de seguretat son inclusas per bastir la fisança. L'estructura modulara permet d'apondre de novèlas foncionalitats mai tard.

La Reconoissença

A prepaus del A' Design Award d'Argent

Atria Convergence Technologies Aplicacion Mobila de Telecomunicacions a ganhat la distincion A' Design Award d'Argent, una reconeissença extraordinàriament prestigiosa acordada a de designs d'ort de gamma, esplendids e impressionants. Los ganhaires de l'Argent son d'òbras terriblament brilhantas e extrèmament creativas que illustran l'experiéncia, lo talent e la finessa excepcionals de lors designers. S'espèra que Atria Convergence Technologies Aplicacion Mobila de Telecomunicacions siá una òbra meravilhosa e de referéncia, notablament professionala e prigondament innovanta. Aqueste design ganhaire de la distincion A' Design Award d'Argent es una invencion fòrça notabla e admirada, que fa un ben e fa avançar las frontièras de l'art, de la sciéncia, del design e de la tecnologia. Atria Convergence Technologies Aplicacion Mobila de Telecomunicacions es una creacion immensament envejada que desrevelha de desirs, aduch de sentiments positius e fa néisser l'estonament e l'esmaiment.

Darrièr lo concèpte

Kit de premsa

Crèdits, membres de l'equipa e detalhs tecnics fornits pel designer.

Proprietats Unicas: This projects revolves around creating better user engagement through cross-selling and pushing new products, understanding customer expectations, expanding the app while maintaining strong functional performance, considering design expectations based on user personas and language, ensuring modularity, flexibility for future features, enabling discoverability of individual features, and making most used transactions minimal effort to save user time and buy time for other features.
Dimensions e Embalatge: not applicable
Etiquetas: Digital Product design, Telecommunications, ACT, Customer App, Mobile App
Tecnologia de Produccion: A thorough analysis of data collected from user research interviews, competitor analysis, and design audits was conducted to prioritize features, develop user journey maps, and establish user personas. Following this, an information architecture (IA) was crafted to systematically organize and categorize content, ensuring an intuitive structure for user navigation. Wireframes were created and designs for the screens were finalized by building on a visual design language suitable for their brand.
Desaffo de Dissènh: Because of time constraints, user research was unable to gather insights from a broad demographic of users representing different target audiences of act. Hence, the insights obtained were relatively limited in scope, primarily focusing on tier 1 users.
At each stage of wireframes, we validated our designs with the dev team to ensure that all the designs are catering to the existing database and apis as well. There were multiple decisions taken and iterations produced to validate those as well.
Recèrca: The research aims to gather user feedback on act's platform, identifying areas for improvement and enhancing satisfaction and engagement. one-on-one interviews and usability testing provided personalized insights, revealing challenges like confusion during onboarding and trust issues with payment flow.
Inspiracion: Act fibernet developed the act app to improve user engagement and provide a seamless digital experience. by strategically promoting new products, enhancing wi-fi analysis, and aligning with user preferences, they aim to increase engagement. comprehensive user research, including analysis of competitors like airtel helped identify areas for improvement. furthermore, a design audit, competitor analysis were conducted to inspire improvements in user engagement, ensuring a smooth experience.
Durada del Projècte: The project started in march 2023 and finished in september 2023 at lollypop design studio, Bangalore
Flux Operacional: This project enhanced act's customer experience by focusing on key aspects: personalization, user control & freedom, building trust, and interaction & incentivization. It included tailoring content based on user behavior, offering seamless management of services and devices, establishing trust through security and reliable support, and increasing engagement with features like gamification and loyalty rewards.
Membres de l'Equipa: Akshitaa Raj
Naman Trikala
Ishita Srivastava
Twinkle Budhraja
Rajabutheen HS
Gowtham Selvaraj
Muhammad Najah T P
Naseer Ahmed A
A Rajeev Radhakrishnan Nair