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Hilfe Punkt Aplicație Mobilă by Ladan Zadfar

Hilfe Punkt Aplicație Mobilă by Ladan Zadfar is a highly esteemed winner of the very prestigious 2024 A' Design Award de Fier in Mobile Competition Category.


FierMobile· 2024

Hilfe Punkt Aplicație Mobilă

by Ladan Zadfar

Client: Creator Studio

A' Design Award de Fier Winner in Mobile Category

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The Design

About Hilfe Punkt Aplicație Mobilă

Migrarea implică confruntarea cu reguli necunoscute, mai ales fără cunoștințe de limbă. Hilfe Punkt servește ca un far călăuzitor, simplificând drumul noilor veniți prin oferirea diferitelor servicii precum obținerea de programări și primirea de actualizări informaționale. Adaptată pentru grupuri diverse, ea elimină barierele lingvistice, oferind suport în limba maternă pentru comunicare clară cu autoritățile. Esențial, ea personalizează informațiile în funcție de locația utilizatorilor. Misiunea sa este adaptarea rapidă, facilitând integrarea fără obstacole.

The Recognition

About the A' Design Award de Fier

Hilfe Punkt Aplicație Mobilă a câștigat A' Design Award de Fier, o recunoaștere prestigioasă acordată designurilor bune care îndeplinesc cerințele profesionale și industriale așteptate de la creații bine concepute. Câștigătorii Fierului demonstrează mare pricepere, înaltă specializare, înțelegere de specialitate și capacitate creativă din partea creatorilor lor. Se așteaptă ca Hilfe Punkt Aplicație Mobilă să fie o creație foarte apreciată, admirată și prețuită, practică și inovatoare. Acest design câștigător al A' Design Award de Fier integrează cele mai bune practici din industrie și are caracteristici tehnice competente îmbinate cu know-how și talent. Pentru acuratețea sa, Hilfe Punkt Aplicație Mobilă merită respect și este conceput pentru a aduce îmbunătățiri ale calității vieții care ajută la facerea lumii un loc mai bun.

Behind the Design

Press Kit

Credits, team members and technical details provided by the designer.

Unique Properties
A communicative app that aids newcomers in Germany,clarifying legal procedures without confusion and supporting them through it.Tailored for diverse groups, it outlines mandatory and optional activities and legalities,offering different services. Breaking language barriers,it offers information in newcomers' native tongues,facilitating clear communication with authorities.Crucially,HilfePunkt tailors essential information based on users' locations,recognizing regional rule variations in Germany.
Dimensions & Packaging
The app is designed to be adjusted when using Android or IOS operating systems and different phone sizes.
Tags
HilfePunkt, Termin, Flüchtling, Neuankömmling, Deutschland, Sprachbarriere, Anmeldung, Angebote, Checkliste, Asylgesetz, UX, UI
Production Technology
The design process unfolded employing a suite of tools: Figma, Photoshop, Adobe XD,and Illustration.Commencing with conceptualization and meticulous needs analysis,special attention was given to the app's appointment-giving services.Designers worked diligently to ensure users' calendars remained uncluttered,prioritizing a seamless experience.Through careful wireframing,elements were strategically placed to enhance usability, culminating in thoughtful visual decisions aligned with project goals.
Design Challenge
Our greatest hurdle was serving the vulnerable asylum seeker group, meaning sensitive information. To preserve confidentiality and trust, we established a separate system. Here, no user data reaches us; access is solely through the user's social worker. Additionally, we are facing the challenge of convincing officials to embrace this new approach, navigating communication barriers, and highlighting its merits.
Research
In order to design an app that provides classified, short and yet accurate information to the user, the designers needed to do extensive research and check everything with the authorities. On the other hand, to ensure whether they took the right approach and how much such an approach is needed, the designers conducted research in the form of questionnaires and interviews from both involved groups, newcomers and officials who are dealing with them. The results were incredibly positive and effective.
Inspiration
By migrating, one grapples with unfamiliar rules,especially without language knowledge.The designers, seasoned migrants,feared missing vital regulations!They longed for a clear guide for newcomers,lost in the internet maze.Enter HilfePunkt: a beacon of clarity,simplifying the path for newcomers, offering essential guidance,step by step.With a gentle hand, HilfePunkt aims to ease the strain of settling in a foreign land,providing newcomers with the tools to navigate bureaucracy and law with ease.
Project Duration
The project started in February 2023 in Germany
Operation Flow
HilfePunkt redefines newcomers' integration in Germany, bridging relocation complexities with comfort and knowledge.It provides two different lists of activities one for mandatory activities such as city hall registration,and one for optional activities such as different courses one can take!The users will recieve notifications over what is going to change such as possible bus strikes.HilfePunkt also prevents appointment collisions so all recieved appointments will be set in a reasonable manner.
Team Members
Ladan Zadfar
Image Credits
Ladan Zadfar

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