Service Design for College Enrollment Primary Function: Igishushanyo cy' Inzego z'Igomba mu Kwiyandikisha kwa Kaminuza na Shantou University

Umushinga Service Design for College Enrollment Primary Function: Igishushanyo cy' Inzego z'Igomba mu Kwiyandikisha kwa Kaminuza wa Shantou University ni uwatsinze igihembo cyubahwa cyane 2021 Igihembo cya A' Design Award cya Ifeza mu Cyiciro cy'Ihiganwa cya Serivisi.

IfezaSerivisi· 2021

Service Design for College Enrollment Primary Function: Igishushanyo cy' Inzego z'Igomba mu Kwiyandikisha kwa Kaminuza

na Shantou University

Umukiriya: Shantou University

Uwatsinze Igihembo cya A' Design Award cya Ifeza mu Cyiciro cya Serivisi

108,771

Uwatsinze Igihembo Yemejwe

Emeza Uko Igihembo Gihagaze ku #120255

Reba kuri A' Design Award Itangazo ry'Ikinyamakuru Ikimenyetso cy'Igihembo

Amabara

Imigereranyo

Ibyerekeye Service Design for College Enrollment Primary Function: Igishushanyo cy' Inzego z'Igomba mu Kwiyandikisha kwa Kaminuza

Igishushanyo cy'inzego z'igomba mu kwiyandikisha kwa kaminuza ni sisitemu y'inzego z'igomba yakozwe kugira ngo ikoreshwe mu gihe cyo kwiyandikisha kwa kaminuza. Iri shusho rihuza urubuga rw'ubufatanye rwa interineti n'umwanya wo hanze ya interineti. Ku rubuga, abakozi baturutse mu mashami atandukanye bafatanya kongeramo no kuvugurura amakuru y'ibice n'imibare bashinzwe. Mu mwanya wo hanze ya interineti, ibikoresho nk'amashusho y'urugendo bishyigikira isesengura, ibiganiro n'ibyemezo. Abanyeshuri bahabwa serivisi z'inama, iyakirwa mu kwiyandikisha, ubuyobozi bwa bagenzi babo n'udutabo tw'iyandikisha. Intego ni ukunoza akazi hagati y'amashami no kugabanya ubwoba bw'abanyeshuri.

Ishimwe

Ibyerekeye Igihembo cya A' Design Award cya Ifeza

Service Design for College Enrollment Primary Function: Igishushanyo cy' Inzego z'Igomba mu Kwiyandikisha kwa Kaminuza ni uwegukanye Igihembo cya A' Design Award cya Ifeza, ishimwe ridasanzwe ry'agaciro gakomeye ritangwa ku bishushanyo byo ku rwego rwo hejuru, byiza kandi bikora ku mutima. Abegukanye Ifeza ni ibihangano by'ubuhanga bukomeye kandi bifite guhanga kwinshi, bigaragaza ubuhanga bwimbitse, impano n'ubushishozi bw'ababihanze. Service Design for College Enrollment Primary Function: Igishushanyo cy' Inzego z'Igomba mu Kwiyandikisha kwa Kaminuza biteganyijwe ko izaba igihangano cy'icyitegererezo, gifite ubunyamwuga bukomeye n'udushya twimbitse. Iki gishushanyo cyegukanye Ifeza ni igihangano kizwi kandi gishimwa, gifasha kugura imbibi z'ubuhanzi, ubumenyi, ubushushanyo n'ikoranabuhanga. Service Design for College Enrollment Primary Function: Igishushanyo cy' Inzego z'Igomba mu Kwiyandikisha kwa Kaminuza ni igihangano benshi bifuza, gikangura ibyifuzo, gitanga amarangamutima meza kandi gitera igitangaza.

Inyuma y'Imigereranyo

Dosiye y'Itangazamakuru

Amazina y'abagize uruhare, abagize itsinda n'amakuru y'ubuhanga byatanzwe n'umuhanzi.

Ibintu Bidasanzwe: his project through the redesign of the work model and enhances the ability to work across departm ents. Moreover, it could help students familiarize themselves with the campus through a variety of connections and services.
For the department, the project results include the definition of value goals, work mode and interactive function design. Services for students include consulting services, admission reception services, guidance services of peer and admission brochures.
Ibipimo n'Ipaki: Physics：
Department Kit:210mm×297mm×100mm
Campus Manual：297mm×420mm
Volunteer Medal：80mm×80mm
non-physical：
Web pages based on Html for Chrome & IE & firefox
Ibibazo Fatizo: Service design, Web design, Visual design, Process design
Ikoranabuhanga ryo Guteza Imbere: The entire process consists of an online collaboration platform and offline space. The online collaboration platform allows executives to jointly add and modify the module information they are responsible for, as well as statistics data to complete their work efficiently. They can analyze, discuss and make decisions based on the information in the offline space, which provide a series of tools such as journey maps, and other methods to assist them in their judgment.
Ikibazo cy'Ishusho: Information islands and lack of effective communication are the main facing problems. Design in traditional Chinese university is subject to many administrative constraints. It is not easy to start service design at a university for the first time, especially to allow members of different departments to discuss together and participate in the process of service design-it is completely different from previous university meetings.
Ubushakashatsi: The project is based on the method of service design, and the research objects include two main groups: students and staff from multiple departments.
Desktop research has given us the perspective and research methods of cross departmental collaboration and student service. Participatory observations and interviews help us understand the current situation of cross-departmental work and the demands of students.
Ibyatumye Habaho: We worked on this project in most departments of the school. It intends to promote the university department to understand the needs of students and provide services to help students eliminate their anxiety during the enrollment period.
In this project, we transform the work department into an organic aggregate, that allows different departments to collaborate and solve problem together. This allows the department to connect students in a sustainable way and provide the services they need.
Igihe cy'Umushinga: The project started in 2019 in China and finished in 2020 in China.
Uburyo bw'Imikorere: We redesigned a work-flow that allows departments to collaborate together, which consists of an online collaboration platform and offline space. The collaboration platform allows them to jointly add and modify the module information, as well as statistics data to complete their work efficiently. They can analyze, discuss and make decisions based on the information in the offline space, which provide a series of tools such as journey maps, and other methods to assist them in their judgment.
Abagize Itsinda: Ruiqi Yao, Zhenzi Pan, Ran Han, Zhongduo Jiao, Qize Wong, Zihao Chen, Sherky
Abafotoye: Image #4: Photographer Zihao Chen, Department Kit, 2020.