AI Conversational Banking Porogaramu ya Banki kuri Telefoni Igendanwa na Uxda

Umushinga AI Conversational Banking Porogaramu ya Banki kuri Telefoni Igendanwa wa Uxda ni uwatsinze igihembo cyubahwa cyane 2023 Igihembo cya A' Design Award cya Zahabu mu Cyiciro cy'Ihiganwa cya Telefoni Igendanwa.

ZahabuTelefoni Igendanwa· 2023

AI Conversational Banking Porogaramu ya Banki kuri Telefoni Igendanwa

na Uxda

Umukiriya: Uxda

Uwatsinze Igihembo cya A' Design Award cya Zahabu mu Cyiciro cya Telefoni Igendanwa

650,015

Uwatsinze Igihembo Yemejwe

Emeza Uko Igihembo Gihagaze ku #148799

Sura Urubuga Reba kuri A' Design Award Itangazo ry'Ikinyamakuru Ikimenyetso cy'Igihembo

Amabara

Imigereranyo

Ibyerekeye AI Conversational Banking Porogaramu ya Banki kuri Telefoni Igendanwa

Bella ni porogaramu ya banki kuri telefoni igendanwa ishingiye ku buryo bwo kuganira. Serivisi za banki zitangwa hakoreshejwe ubutumwa bwanditse n'amabwiriza y'ijwi aho gukoresha menyu na buto. Abakiriya bashobora kureba amafaranga asigaye kuri konti, kwishyura, kuzigama, gushora imari, gutanga impano no gusaba inama z'imari banditse cyangwa bavuze itegeko ryoroshye. Porogaramu yemeza buri cyifuzo mbere yo kugishyira mu bikorwa, kandi umufasha wa mudasobwa ashyigikira ibikorwa bijyanye n'imibereho ya buri munsi. Iyi dizayini igamije gutuma serivisi za banki zirushaho kumvikana, kuboneka no koroha mu ikoreshwa rya buri munsi.

Ishimwe

Ibyerekeye Igihembo cya A' Design Award cya Zahabu

AI Conversational Banking Porogaramu ya Banki kuri Telefoni Igendanwa ni uwegukanye Igihembo cya A' Design Award cya Zahabu, ishimwe ry'agaciro gakomeye ritangwa ku bishushanyo biri ku rwego rwa mbere, bitangaje kandi by'indashyikirwa. Abegukanye Zahabu ni ibihangano birimo udushya twinshi, bifite icyerekezo kandi bimurika, bigaragaza impano, ubwenge n'ubuhanga bw'ababihanze. AI Conversational Banking Porogaramu ya Banki kuri Telefoni Igendanwa biteganyijwe ko izaba igihangano gishimwa cyane, gishyiraho imigendekere mishya kandi gitanga agaciro katigeze kaboneka. Iki gishushanyo cyegukanye Zahabu ni umushinga utangaje kandi wubahwa ugura imbibi z'ubuhanzi, ubumenyi, ubushushanyo n'ikoranabuhanga. AI Conversational Banking Porogaramu ya Banki kuri Telefoni Igendanwa itera ibyifuzo bikomeye, ikangura ishyaka, ishishikariza guhanga kandi igatwara imitima yacu.

Inyuma y'Imigereranyo

Dosiye y'Itangazamakuru

Amazina y'abagize uruhare, abagize itsinda n'amakuru y'ubuhanga byatanzwe n'umuhanzi.

Ibintu Bidasanzwe: This conversational banking mobile app uses natural language interactions, such as text-based chat or voice commands, to deliver banking services. Services include checking account balances, making payments, and getting financial advice through a chatbot, and even a lifestyle virtual assistant. The goal of the conversational banking app is to make banking more convenient and accessible for customers by allowing them to interact in a way that feels more natural.
Ibipimo n'Ipaki: When designing the user experience for this AI-powered financial product, our goal was to evoke feelings of futurism, curiosity and innovation. We wanted to create an emotional and philosophy-driven design that exudes sophistication and balance. To achieve a unique result, we drew inspiration from Bella's visionaries. They sought to infuse the product with the colors of a Los Angeles sunrise, the ambience of Florence's Duomo Cathedral and even the peacefulness of Japanese Zen gardens. By drawing inspiration from outside the banking world, together we were able to bring fresh perspectives to the digital product and create a truly unique user experience.
Ibibazo Fatizo: mobilebanking, chatgptbanking, bankingapp, aibankingapp, ux, cx
Ikoranabuhanga ryo Guteza Imbere: Users can quickly initiate banking transactions through the AI chatbot or Siri-like request by simply saying or typing in the needed action. The app processes the request, confirms with the user, and executes it. Service also provides innovative conversational ways for users to save, invest, donate, and perform other financial actions, such as automatically donating a portion of their travel expenses to green funds or purchasing a fraction of a company's stock every time they purchase at a specific retailer.
Ikibazo cy'Ishusho: Mobile banking apps are typically built upon a series of menus and buttons, but the Bella team required something entirely different: full-range banking services through a conversational interface. But, unlike the usual chat services, they did not want messaging clouds, standard navigation or other familiar elements; they wanted something fundamentally different. They challenged the UXDA team to create a never-before-seen banking interface and full-range retail banking services. After the initial research, we understood that this was one of the first attempts to create full-featured, AI-powered conversational banking.
Ubushakashatsi: Bella demonstrates the potential for using conversational banking AI and machine learning solutions to provide new types of banking enriched with personalized, contextual responses that establish an emotional bond with users. We tried to dive deeper into digital human behavior to find a new edge for the banking experience. This required courage and an innovative approach to combine cutting-edge technology with a design rooted in beauty, love and empathy. This is an example of how disruptive AI technologies, could be integrated into the banking experience with the help of customer-centered UX design.
Ibyatumye Habaho: AI-powered solutions could fuel new types of products in banking, more personalized and connected to users, but integrating innovative technologies often causes complications in terms of user experience. And here, the methods of financial UX design are very effective, as they help to imagine the unimaginable and create a digital solution, focusing on users' needs. Our client approached us with a mission to infuse love into finance through a conversational banking.
Igihe cy'Umushinga: Project started in November 2019 and finished in November 2020
Uburyo bw'Imikorere: As the world becomes increasingly accustomed to interacting with AI-powered interfaces and chatbots, the bar for usability in products has been raised. The client team, dared to become the pioneers of conversational banking and wanted to make their product feel revolutionary in order to truly stand out. Bella’s founders aimed to design their app as the heart and soul of their brand, to fulfill their mission and bring a breath of fresh air to the industry. They set out to bridge the emotional gap and break down the barriers of traditional user experience models by treating users like family members.
Abagize Itsinda: Alex Kreger | UX Strategist
Linda Zaikovska-Daukste | UX Strategist
Inese Zepa | Lead UX Architect
Santa Paegle | UX Architect
Andrew Yeliseyev | Art Director
Dmitry Kustov | Lead UI Designer
Abafotoye: UXDA LLC