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Wel AI Porogaramu y'Umufasha wo Kohereza Imeri Bwite by Ruoyong Hong and Qian Wan

Wel AI Porogaramu y'Umufasha wo Kohereza Imeri Bwite by Ruoyong Hong and Qian Wan is a highly esteemed winner of the very prestigious 2024 Igihembo cya A' Design Award cya Buronze in Telefoni Igendanwa Competition Category.


BuronzeTelefoni Igendanwa· 2024

Wel AI Porogaramu y'Umufasha wo Kohereza Imeri Bwite

by Ruoyong Hong and Qian Wan

Client: Ruoyong Hong and Qian Wan

Igihembo cya A' Design Award cya Buronze Winner in Telefoni Igendanwa Category

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The Design

About Wel AI Porogaramu y'Umufasha wo Kohereza Imeri Bwite

Igitekerezo cyashyizwe hamwe n'ubwenge bw'ikoranabuhanga (AI) mu bikorwa bya buri munsi byo kohereza imeri, cyorohereza gusoma no gusesengura, kandi gigatanga uburyo bwo kubaza no gusubiza mu kwandika imeri byoroshye, ubuyobozi, no gutegura inyandiko. Uyunguruza uratandukanye mu kurema ubufatanye buhindurika kandi bubaha hagati y'abantu na AI, utanga umufasha ukwiye neza. Uyunguruza kandi utera imigenzo yihariye yo kwandika n'isomero ry'imibanire rusange, bigirira akamaro umukoresha na AI, byitera iterambere no kunoza nk'inshuti ishyigikira mu buzima.

The Recognition

About the Igihembo cya A' Design Award cya Buronze

Wel AI Porogaramu y'Umufasha wo Kohereza Imeri Bwite ni uwegukanye Igihembo cya A' Design Award cya Buronze, ishimwe ry'agaciro gakomeye ritangwa ku bishushanyo by'indashyikirwa birangwa no guhanga, ubwenge n'ubushishozi. Abegukanye Buronze ni ibihangano bifite ubuhanga bwinshi kandi bihanga cyane, bishimangira uburambe, ubwenge n'ubushobozi bw'ababihanze. Wel AI Porogaramu y'Umufasha wo Kohereza Imeri Bwite biteganyijwe ko izaba ikintu cyubahwa, gishimwa kandi gikundwa, gifite ubunyamwuga n'udushya. Iki gishushanyo cyegukanye Buronze gikoresha uburyo bwiza mu buhanzi, ubumenyi, ubushushanyo n'ikoranabuhanga kandi kirarenze mu gutaha ku tuntu duto. Wel AI Porogaramu y'Umufasha wo Kohereza Imeri Bwite ishimisha ibyo dukeneye, ikora ku byifuzo byacu, itwara amarangamutima yacu kandi ikurura amatsiko yacu.

Behind the Design

Press Kit

Credits, team members and technical details provided by the designer.

Unique Properties
The concept integrates AI into daily email processes, facilitating analytical reading and offering a conversational approach to seamless email composition, guidance, and drafting. The design stands out for creating a flexible and respectful collaboration between humans and AI, provides assistant that is just right. It then cultivates a personal writing style and a social relationship library, benefiting both the user and the AI, encouraging growth and improvement like a supportive buddy in life.
Dimensions & Packaging
The design is for iOS system and responsive adapting to fit other mobile platform.
Tags
Email App, ChatGPT, Conversational AI, Personal Assistant, UX, Writing
Production Technology
Using Figma and Photoshop, the design creates an intuitive interaction flow and polished visual system. it uses human centered approach, then starts with user research, transitions to design exploration, and concludes with prototype testing. The product integrates GenAI for text tone and intent analysis, drawing insights from prompts in a writing and relationship library. It reviews user daily actions like and selection to continually optimize performance and closely align with user personality.
Design Challenge
Emails blend personal context with universal knowledge. Our goal was an evolving AI buddy that aids and grows with users, diverging from standard chatbots. The design needed seamless integration into daily email activity, avoiding constant screen switching or text box button. Externally, technology constraints barred us from a tangible demo, making it challenging to learn user-AI behaviors. This initiative marks a pioneering stride towards AI companions seamlessly embedded in daily routines.
Research
User interview using AI prototype with scientist are conducted to understand user needs and how user would interact and growth together with AI as well as the feasibility of technology. Diverse email users, from students to professionals are invited. User persona, flow map, affinity map and process mining are used to reveal fluctuating AI assistance and trust based on user confidence and context familiarity in tasks. Together with human-centered UX design, the insights shape the core concept.
Inspiration
In the AI copilot era, the hardest part is integrating AI into personal email systems without overshadowing people own essence. Designing a personal tutor instead of AI ghostwriter for daily communication is a unique approach. Inspired by adept writing buddy, this innovation respects user personality, fostering a sense of control and trust, while enhancing communication efficiency and nurturing a personal AI style, seamlessly integrating into daily activities.
Project Duration
The project started in May 2021 and finished in Sept 2022, in Seattle.
Operation Flow
Wel AI uses tags throughout the app, make text heavy tasks easier. On launch, it shows a brief of emails with tags of purpose. A swipe up reveals an detailed list. Swiping left or right transitions between Assistant and Librarian modes, representing work and train mindsets. In the email view, swipe up to displays in depth analysis or seeks AI guidance. It use of blue and white shades subtly communicates the depth of AI involvement, blending trust with clarity, like a buddy in life.
Team Members
Ruoyong Hong
Qian Wan

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