Roberto M. Paura and Sofie Di Bartolomeo ᱨᱮᱱᱟᱜ Delate ᱢᱚᱵᱟᱭᱤᱞ ᱮᱯᱞᱤᱠᱮᱥᱚᱱ

Roberto M. Paura and Sofie Di Bartolomeo ᱨᱮᱱᱟᱜ Delate ᱢᱚᱵᱟᱭᱤᱞ ᱮᱯᱞᱤᱠᱮᱥᱚᱱ ᱫᱚ ᱢᱚᱵᱟᱭᱤᱞ ᱯᱨᱚᱛᱤᱡᱚᱜᱤᱛᱟ ᱵᱷᱟᱜ ᱨᱮ 2020 A' Design Award ᱠᱟᱥᱟ ᱯᱩᱨᱚᱥᱠᱟᱨ ᱨᱮᱱᱟᱜ ᱟᱹᱰᱤ ᱢᱟᱱ ᱟᱠᱟᱱ ᱡᱤᱛᱠᱟᱨ ᱠᱟᱱᱟ᱾

ᱠᱟᱥᱟᱢᱚᱵᱟᱭᱤᱞ· 2020

Delate ᱢᱚᱵᱟᱭᱤᱞ ᱮᱯᱞᱤᱠᱮᱥᱚᱱ

Roberto M. Paura and Sofie Di Bartolomeo ᱞᱮᱠᱟᱛᱮ

ᱜᱟᱦᱟᱠ: Delate Srl

ᱢᱚᱵᱟᱭᱤᱞ ᱵᱷᱟᱜ ᱨᱮ A' Design Award ᱠᱟᱥᱟ ᱯᱩᱨᱚᱥᱠᱟᱨ ᱡᱤᱛᱠᱟᱨ

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ᱛᱟᱹᱞᱢᱟ ᱞᱤᱥᱴ ᱨᱮ ᱢᱤᱞ ᱢᱮ ᱥᱟᱭᱤᱴ ᱧᱮᱞ ᱢᱮ A' Design Award ᱨᱮ ᱧᱮᱞ ᱢᱮ ᱯᱨᱮᱥ ᱨᱤᱞᱤᱡ ᱯᱩᱨᱥᱠᱟᱨ ᱵᱮᱡ

ᱨᱚᱝ

ᱰᱤᱡᱟᱭᱤᱱ

Delate ᱢᱚᱵᱟᱭᱤᱞ ᱮᱯᱞᱤᱠᱮᱥᱚᱱ ᱵᱟᱵᱚᱛ ᱛᱮ

Delate ᱫᱚ ᱯᱩᱭᱞᱩ ᱮᱯ ᱠᱟᱱᱟ ᱡᱟᱦᱟᱸ ᱫᱚ ᱢᱤᱫᱴᱟᱹᱝ ᱯᱞᱮᱴᱯᱷᱚᱨᱢ ᱮᱢᱟᱭ ᱡᱟᱦᱟᱸᱨᱮ ᱫᱟᱲᱟᱱ ᱨᱮᱱᱟᱜ ᱡᱷᱚᱛᱚ ᱢᱤᱱᱤᱴ ᱰᱤᱞᱮ ᱫᱚ ᱯᱚᱭᱮᱱᱴ ᱨᱮ ᱵᱚᱫᱚᱞᱚᱜᱼᱟ ᱡᱟᱦᱟᱸ ᱫᱚ ᱡᱟᱣᱜᱟ ᱠᱟᱛᱮ ᱟᱭᱢᱟ ᱡᱤᱱᱤᱥ ᱟᱨ ᱥᱮᱵᱟ ᱨᱮ ᱰᱤᱞ ᱧᱟᱢ ᱞᱟᱹᱜᱤᱫ ᱵᱮᱵᱷᱟᱨ ᱫᱟᱲᱮᱭᱟᱜᱼᱟ᱾ ᱮᱯ ᱫᱚ ᱥᱟᱦᱟᱱ ᱦᱚᱲᱟᱜ ᱫᱟᱲᱟᱱ ᱧᱮᱞ ᱫᱚᱦᱚᱭ ᱮᱫᱼᱟ ᱟᱨ ᱴᱨᱮᱱ ᱠᱷᱟᱹᱛᱤᱨ ᱦᱩᱭ ᱟᱠᱟᱱ ᱰᱤᱞᱮ ᱨᱮᱱᱟᱜ ᱢᱤᱱᱤᱴ ᱠᱚ ᱞᱮᱠᱷᱟᱭᱟᱭ᱾ ᱢᱤᱫᱴᱟᱹᱝ ᱥᱚᱦᱚᱡ ᱟᱨ ᱥᱟᱯᱷᱟ ᱰᱤᱡᱟᱭᱤᱱ ᱡᱟᱦᱟᱸ ᱫᱚ ᱵᱮᱵᱷᱟᱨᱤᱡ ᱴᱷᱮᱱ ᱠᱷᱚᱱ ᱡᱟᱦᱟᱸᱱᱟᱜ ᱥᱚᱠᱨᱤᱭᱚ ᱠᱟᱹᱢᱤ ᱵᱟᱝ ᱫᱚᱨᱠᱟᱨ ᱠᱟᱛᱮ ᱞᱟᱵᱷ ᱮᱢᱟᱭ ᱟᱨ ᱡᱟᱦᱟᱸ ᱫᱚ ᱢᱤᱫᱴᱟᱹᱝ ᱤᱱᱟᱹᱢ ᱥᱤᱥᱴᱚᱢ ᱮᱢᱟᱭ ᱡᱟᱦᱟᱸ ᱫᱚ ᱵᱮᱥᱩᱵᱤᱫᱷᱟ ᱫᱚ ᱞᱟᱵᱷ ᱨᱮ ᱵᱚᱫᱚᱞ ᱠᱟᱛᱮ ᱢᱟᱦᱟᱸᱨᱤ ᱵᱮᱵᱷᱟᱨ ᱞᱟᱹᱜᱤᱫ ᱩᱫᱩᱜᱚᱜᱼᱟ᱾

ᱢᱟᱱᱟᱱ

A' Design Award ᱠᱟᱥᱟ ᱯᱩᱨᱚᱥᱠᱟᱨ ᱵᱟᱵᱚᱛ ᱛᱮ

Delate ᱢᱚᱵᱟᱭᱤᱞ ᱮᱯᱞᱤᱠᱮᱥᱚᱱ ᱫᱚ A' Design Award ᱠᱟᱥᱟ ᱯᱩᱨᱚᱥᱠᱟᱨ ᱧᱟᱢ ᱟᱠᱟᱱᱟ, ᱱᱚᱶᱟ ᱫᱚ ᱱᱟᱣᱟ ᱵᱷᱟᱵᱱᱟ ᱛᱮ ᱵᱷᱟᱞᱟᱭ ᱰᱤᱡᱟᱭᱤᱱ ᱠᱚ ᱞᱟᱹᱜᱤᱫ ᱮᱢ ᱟᱠᱟᱱ ᱥᱚᱢᱟᱱ ᱠᱟᱱᱟ᱾ ᱱᱚᱶᱟ ᱠᱚ ᱫᱚ ᱰᱤᱡᱟᱭᱤᱱᱟᱨ ᱠᱚ ᱨᱮᱭᱟᱜ ᱵᱷᱟᱵᱱᱟ ᱟᱨ ᱵᱷᱟᱞᱟᱭ ᱠᱟᱢᱤ ᱡᱷᱟᱞᱠᱟᱣ ᱠᱚ᱾ Delate ᱢᱚᱵᱟᱭᱤᱞ ᱮᱯᱞᱤᱠᱮᱥᱚᱱ ᱫᱚ ᱠᱚᱞᱟ, ᱣᱤᱜᱭᱟᱱ, ᱰᱤᱡᱟᱭᱤᱱ ᱟᱨ ᱴᱮᱠᱱᱚᱞᱚᱡᱤ ᱨᱮᱭᱟᱜ ᱥᱤᱢᱟ ᱵᱟᱲᱦᱟᱣ ᱟᱨ ᱫᱩᱱᱤᱭᱟ ᱵᱷᱟᱞᱟᱭ ᱞᱟᱹᱜᱤᱫ ᱜᱚᱲᱚ ᱮᱢ ᱠᱟᱱᱟ᱾

ᱰᱤᱡᱟᱭᱤᱱ ᱯᱤᱪᱷᱟ ᱨᱮ

ᱯᱨᱮᱥ ᱠᱤᱴ

ᱰᱤᱡᱟᱭᱤᱱᱟᱨ ᱧᱮᱞ ᱠᱷᱚᱱ ᱠᱨᱮᱰᱤᱴ, ᱴᱤᱢ ᱥᱫᱚᱥᱭ ᱟᱨ ᱴᱮᱠᱱᱤᱠᱮᱞ ᱵᱤᱵᱚᱨᱚᱬ ᱮᱢ ᱟᱠᱟᱱᱟ᱾

ᱟᱞᱜᱟ ᱜᱩᱱ ᱠᱚ: Delate is a system that commuters can use to collect the lost time caused by the trains. Through the app, the users can keep track of the state of the journey and in case of delay they earn points to be spent on deals present in the marketplace of the app. It is the ultimate tools to refund users with discounted products and services offers by third part brands and to turn an inconvenient into an
advantage.
ᱢᱟᱯ ᱟᱨ ᱯᱮᱠᱮᱡᱤᱝ: iOS, Android.
ᱴᱮᱜ ᱠᱚ: Mobile, iPhone, Commuters, Train, Geolocalization, UI, UX.
ᱛᱮᱭᱟᱨ ᱛᱮᱠᱱᱚᱞᱚᱡᱤ: The UX and UI for Delate were designed in Adobe Illustrator, organized on Axure and then handed off to the development team. Available on mobile, Delate was built using Html, CSS and Javascript. Relevant libraries that have been used include Polymer, Vue.js and Redux. In addition, Dalate uses the open-source database of Viaggiatreno to track the movements of the trains in real-time.
ᱰᱤᱡᱟᱭᱱ ᱪᱮᱞᱮᱧ: We wanted to design an app that could be adapted to each country that has a problem with train delays. For this reason, it was very important to keep the user interface and UX as minimal and intuitive as possible. Another aspect that was really important for the app was the structure of the marketplace, that needed to have a great variety of companies both physical and digital in order to cover different audience taste and to be always updated and appealing for the users.
ᱜᱚᱵᱮᱥᱚᱱᱟ: We have calculated that Italian railway commuters lose an average of 3500 minutes per year due to train delays. Therefore we have designed a system that rewards the commuter for each minute of delay caused by a train, to give value to the lost time. Through deep analysis and collaborative process between UX, graphic design, development and accessibility we have conducted user researches followed by prototype testings to assess the accuracy of our design, hierarchy of contents and interaction in order to create and easy and complete experience.
ᱯᱨᱮᱨᱚᱱᱟ: Delate was created for all those commuters who constantly suffer from train delays. Normally the commuter is given a refund after a certain amount of train delay or based on the ticket price that needs to have a minimum value. Our goal was to give to the commuter the refund of the single minute caused by the train and the chance to turn the discomfort into aimed discounts on product and services.
ᱯᱨᱚᱡᱮᱠᱴ ᱥᱚᱢᱚᱭ: Delate was launched in November 2019.
ᱠᱟᱹᱢᱤ ᱦᱚᱨ: Our navigation structure was developed following an extensive amount of tests. We had prototyped out a considerable number of variations of the UI, and put countless iterations in front of the app's users to gauge a better understanding of how they interact with it. Through the monitoring of the train journey, we gained strategic insights about how the system was consuming the phone's battery; when then the users collected points we tested how clear was the process to redeem deals on the marketplace, which brought us to design the use of the app as intuitive as possible, with a reduced consumption of energy.
ᱴᱤᱢ ᱥᱮᱫᱟᱭ ᱠᱚ: Sofie Di Bartolomeo, UX, Roberto Maurizio Paura, UI, Andrea Provenzale, Backend Developer, Marco Giannone, Business advisor, Marco Maisto, Marketing advisor, Roberto Serritella, Frontend Developer.
ᱪᱤᱛᱟᱹᱨ ᱥᱟᱹᱦᱟ: Roberto Maurizio Paura