Wel AI ذاتي اي ميل اسسٽنٽ ايپ by Ruoyong Hong and Qian Wan

Wel AI ذاتي اي ميل اسسٽنٽ ايپ by Ruoyong Hong and Qian Wan is a highly esteemed winner of the very prestigious 2024 A' Design Award برونز انعام in موبائيل ٽيڪنالاجيز، ايپليڪيشنز ۽ سافٽويئر ڊيزائن Competition Category.

برونزموبائيل· 2024

Wel AI ذاتي اي ميل اسسٽنٽ ايپ

by Ruoyong Hong and Qian Wan

Client: Ruoyong Hong and Qian Wan

A' Design Award برونز انعام Winner in موبائيل Category

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The Design

About Wel AI ذاتي اي ميل اسسٽنٽ ايپ

هي تصور روزاني اي ميل جي عملن ۾ AI کي ضم ڪري ٿو، تجزياتي پڙهڻ جي سهولت ڏئي ٿو ۽ رواني اي ميل لکڻ، رهنمائي ۽ مسودو تيار ڪرڻ لاءِ گفتگو وارو انداز پيش ڪري ٿو. هي ڊزائين انسانن ۽ AI جي وچ ۾ لچڪدار ۽ احترام وارو تعاون پيدا ڪرڻ ۾ نمايان آهي، جيڪو بلڪل صحيح اسسٽنٽ فراهم ڪري ٿو. هي ڊزائين هڪ ذاتي لکڻ جو انداز ۽ سماجي رشتن جي لائبريري پڻ ٺاهي ٿي، جيڪا استعمال ڪندڙ ۽ AI ٻنهي لاءِ فائديمند آهي، ۽ زندگي ۾ هڪ مددگار دوست وانگر ترقي ۽ بهتري جي حوصلا افزائي ڪري ٿي.

The Recognition

About the A' Design Award برونز انعام

Wel AI ذاتي اي ميل اسسٽنٽ ايپ A' Design Award برونز انعام جو کٽيندڙ آهي، تمام گهڻو معزز اعتراف جيڪو تخليقيت، اختراع ۽ ذڪاوت سان ممتاز بهترين ڊيزائنن کي ڏنو وڃي ٿو. برونز جا کٽيندڙ ڀرپور مهارت واريون ۽ نمايان طور تخليقي شاهڪار آهن، جيڪي پنهنجي ڊيزائنرن جي وسيع تجربي، تخيل ۽ ڏاهپ جي تصديق ڪن ٿيون. Wel AI ذاتي اي ميل اسسٽنٽ ايپ کان اميد ڪئي وڃي ٿي ته اهو هڪ تمام گهڻو قدر ڪيل، ساراهيل ۽ پيارو شيءِ هوندو، قابل ذڪر حد تائين پيشه ورانه ۽ جدت وارو. هي ڊيزائن جنهن A' Design Award برونز انعام کٽيو آهي، فن، سائنس، ڊيزائن ۽ ٽيڪنالاجي ۾ بهترين طريقا شامل ڪري ٿو ۽ ننڍين تفصيلن ڏانهن ڌيان ڏيڻ ڪري شاندار آهي. Wel AI ذاتي اي ميل اسسٽنٽ ايپ ضرورتون خوبصورتيءَ سان پوريون ڪري ٿو، خواهشن کي ڇهي ٿو، جذبن کي موهي ٿو ۽ تجسس ڇڪي ٿو.

Behind the Design

Press Kit

Credits, team members and technical details provided by the designer.

Unique Properties: The concept integrates AI into daily email processes, facilitating analytical reading and offering a conversational approach to seamless email composition, guidance, and drafting. The design stands out for creating a flexible and respectful collaboration between humans and AI, provides assistant that is just right. It then cultivates a personal writing style and a social relationship library, benefiting both the user and the AI, encouraging growth and improvement like a supportive buddy in life.
Dimensions & Packaging: The design is for iOS system and responsive adapting to fit other mobile platform.
Tags: Email App, ChatGPT, Conversational AI, Personal Assistant, UX, Writing
Production Technology: Using Figma and Photoshop, the design creates an intuitive interaction flow and polished visual system. it uses human centered approach, then starts with user research, transitions to design exploration, and concludes with prototype testing. The product integrates GenAI for text tone and intent analysis, drawing insights from prompts in a writing and relationship library. It reviews user daily actions like and selection to continually optimize performance and closely align with user personality.
Design Challenge: Emails blend personal context with universal knowledge. Our goal was an evolving AI buddy that aids and grows with users, diverging from standard chatbots. The design needed seamless integration into daily email activity, avoiding constant screen switching or text box button. Externally, technology constraints barred us from a tangible demo, making it challenging to learn user-AI behaviors. This initiative marks a pioneering stride towards AI companions seamlessly embedded in daily routines.
Research: User interview using AI prototype with scientist are conducted to understand user needs and how user would interact and growth together with AI as well as the feasibility of technology. Diverse email users, from students to professionals are invited. User persona, flow map, affinity map and process mining are used to reveal fluctuating AI assistance and trust based on user confidence and context familiarity in tasks. Together with human-centered UX design, the insights shape the core concept.
Inspiration: In the AI copilot era, the hardest part is integrating AI into personal email systems without overshadowing people own essence. Designing a personal tutor instead of AI ghostwriter for daily communication is a unique approach. Inspired by adept writing buddy, this innovation respects user personality, fostering a sense of control and trust, while enhancing communication efficiency and nurturing a personal AI style, seamlessly integrating into daily activities.
Project Duration: The project started in May 2021 and finished in Sept 2022, in Seattle.
Operation Flow: Wel AI uses tags throughout the app, make text heavy tasks easier. On launch, it shows a brief of emails with tags of purpose. A swipe up reveals an detailed list. Swiping left or right transitions between Assistant and Librarian modes, representing work and train mindsets. In the email view, swipe up to displays in depth analysis or seeks AI guidance. It use of blue and white shades subtly communicates the depth of AI involvement, blending trust with clarity, like a buddy in life.
Team Members: Ruoyong Hong
Qian Wan