Hilfe Punkt Mobilna aplikacija by Ladan Zadfar

Hilfe Punkt Mobilna aplikacija by Ladan Zadfar is a highly esteemed winner of the very prestigious 2024 Železna nagrada A' Design Award in Oblikovanje mobilnih tehnologij, aplikacij in programske opreme Competition Category.

ŽeleznaMobilno· 2024

Hilfe Punkt Mobilna aplikacija

by Ladan Zadfar

Client: Creator Studio

Železna nagrada A' Design Award Winner in Mobilno Category

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Verified Award Winner

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Colors

The Design

About Hilfe Punkt Mobilna aplikacija

Migracija pomeni spoprijemanje z neznanimi pravili, še posebej brez poznavanja jezika. Hilfe Punkt služi kot vodilna luč, ki poenostavlja pot novopridruženih z zagotavljanjem različnih storitev, kot so pridobivanje terminov in prejemanje informacijskih posodobitev. Prilagojena različnim skupinam prebija jezikovne ovire in ponuja podporo v maternem jeziku za jasno komunikacijo z oblastmi. Ključno je, da prilagaja informacije glede na lokacijo uporabnikov. Njena misija je hitra prilagoditev, ki omogoča nemoteno integracijo.

The Recognition

About the Železna nagrada A' Design Award

Hilfe Punkt Mobilna aplikacija je prejemnik Železne nagrade A' Design Award, prestižnega priznanja, ki se podeljuje dobrim oblikovanjem, ki izpolnjujejo profesionalne in industrijske zahteve, pričakovane od dobro zasnovanih stvaritev. Prejemniki Železne nagrade kažejo veliko spretnost, visoko specializacijo, strokovno razumevanje in ustvarjalne zmožnosti svojih ustvarjalcev. Od Hilfe Punkt Mobilna aplikacija se pričakuje, da bo visoko cenjena, občudovana in ljubljena stvaritev, ki je praktična in inovativna. To oblikovanje, nagrajeno z Železno nagrado A' Design Award, vključuje najboljše prakse panoge in ima kompetentne tehnične lastnosti, povezane s strokovnim znanjem in talentom. Zaradi svoje temeljitosti si Hilfe Punkt Mobilna aplikacija zasluži spoštovanje in je zasnovan tako, da zagotavlja izboljšave kakovosti življenja, ki pomagajo narediti svet boljši kraj.

Behind the Design

Press Kit

Credits, team members and technical details provided by the designer.

Unique Properties: A communicative app that aids newcomers in Germany,clarifying legal procedures without confusion and supporting them through it.Tailored for diverse groups, it outlines mandatory and optional activities and legalities,offering different services. Breaking language barriers,it offers information in newcomers' native tongues,facilitating clear communication with authorities.Crucially,HilfePunkt tailors essential information based on users' locations,recognizing regional rule variations in Germany.
Dimensions & Packaging: The app is designed to be adjusted when using Android or IOS operating systems and different phone sizes.
Tags: HilfePunkt, Termin, Flüchtling, Neuankömmling, Deutschland, Sprachbarriere, Anmeldung, Angebote, Checkliste, Asylgesetz, UX, UI
Production Technology: The design process unfolded employing a suite of tools: Figma, Photoshop, Adobe XD,and Illustration.Commencing with conceptualization and meticulous needs analysis,special attention was given to the app's appointment-giving services.Designers worked diligently to ensure users' calendars remained uncluttered,prioritizing a seamless experience.Through careful wireframing,elements were strategically placed to enhance usability, culminating in thoughtful visual decisions aligned with project goals.
Design Challenge: Our greatest hurdle was serving the vulnerable asylum seeker group, meaning sensitive information. To preserve confidentiality and trust, we established a separate system. Here, no user data reaches us; access is solely through the user's social worker. Additionally, we are facing the challenge of convincing officials to embrace this new approach, navigating communication barriers, and highlighting its merits.
Research: In order to design an app that provides classified, short and yet accurate information to the user, the designers needed to do extensive research and check everything with the authorities. On the other hand, to ensure whether they took the right approach and how much such an approach is needed, the designers conducted research in the form of questionnaires and interviews from both involved groups, newcomers and officials who are dealing with them. The results were incredibly positive and effective.
Inspiration: By migrating, one grapples with unfamiliar rules,especially without language knowledge.The designers, seasoned migrants,feared missing vital regulations!They longed for a clear guide for newcomers,lost in the internet maze.Enter HilfePunkt: a beacon of clarity,simplifying the path for newcomers, offering essential guidance,step by step.With a gentle hand, HilfePunkt aims to ease the strain of settling in a foreign land,providing newcomers with the tools to navigate bureaucracy and law with ease.
Project Duration: The project started in February 2023 in Germany
Operation Flow: HilfePunkt redefines newcomers' integration in Germany, bridging relocation complexities with comfort and knowledge.It provides two different lists of activities one for mandatory activities such as city hall registration,and one for optional activities such as different courses one can take!The users will recieve notifications over what is going to change such as possible bus strikes.HilfePunkt also prevents appointment collisions so all recieved appointments will be set in a reasonable manner.
Team Members: Ladan Zadfar
Image Credits: Ladan Zadfar