Bliggit Galuega Autū: Polokalame Feavea'i e Nortal AS

O le mamanu Bliggit Galuega Autū: Polokalame Feavea'i e Nortal AS o se manumalo maualuga tele o le fa'ailoga mamalu 2021 A' Design Award Uʻamea i le Vaega Tauva Mamanu Fe'avea'i.

UʻameaFe'avea'i· 2021

Bliggit Galuega Autū: Polokalame Feavea'i

na mamanuina e Nortal AS

Tagata Fa'atau: Nortal AS

Manumalo o le A' Design Award Uʻamea i le Vaega Fe'avea'i

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Manumalo Fa'ailoga Fa'amaonia

Fa'amaonia le Tulaga o le Fa'ailoga mo #123661

Asiasi i le Saite Va'ai i le A' Design Award Fa'asalalauga Pailesi o le Fa'ailoga

Lanu

Le Mamanu

E Uiga ia Bliggit Galuega Autū: Polokalame Feavea'i

Tusitusiga o le Tusi: O Bliggit o se polokalame feaveaʻi e aumaia auaunaga a le aai o Wuppertal, Siamani, i totonu o se siosiomaga i luga ole laiga e tasi. E maua atu tala fou, felauaiga, tupe faafaigaluega, ma gaoioiga malolo e ala i le auala numera saogalemu e tasi. O le fa'avae e fa'afeso'ota'i ai tagatanuu ma kamupani i le lotoifale, tagata e tuuina atu auaunaga lautele, sosaiete, ma le malo i le lotoifale. O se afi fautuaga faapea foi ma se faiga faamama e maua ai i'uga ua fetuutuunai e tusa ai ma le tagata lava ia, ma o se fesoasoani atamai e lagolagoina ai galuega faaletausaga e pei o le faia o se faatonuga mo se laulau i se faleaiga. E maua Bliggit mo masini iOS ma Android.

Le Fa'ailogaina

E Uiga i le A' Design Award Uʻamea

O le A' Design Award Uʻamea na manumalo ai Bliggit Galuega Autū: Polokalame Feavea'i, o se faamaoniga mamalu e tuuina atu i mamanu lelei e faataunuu ai manaʻoga faapolofesa ma pisinisi e faamoemoeina mai galuega ua mamanuina lelei. O ē manumalo i le Uʻamea e faaalia ai le tomai tele, le faapitoa maualuga, le malamalama o tagata poto ma le mafai fatufatuaʻi o ē na faia. E faamoemoeina Bliggit Galuega Autū: Polokalame Feavea'i e avea ma mea ua matuā vivii, mataʻina ma pelepelea e aogā ma fou. O lenei mamanu na manumalo i le A' Design Award Uʻamea e tuufaatasia ai faiga sili o le pisinisi ma e iai uiga faatekonolosi mafai ua fesoʻotaʻi ma le poto ma le taleni. Ona o lona faatuatuaina, e tatau ai Bliggit Galuega Autū: Polokalame Feavea'i ona faaaloalogia ma ua mamanuina e tuuina mai ai faaleleiga o le olaga e fesoasoani e faia ai e le lalolagi se nofoaga e sili atu ona lelei.

I Tua o le Mamanu

Pepa Fa'asalalau

Fa'amaoniaga, sui o le 'au ma fa'amatalaga fa'atekinisi na saunia e le tagata mamanu.

Uiga Fa'apitoa: Bliggit is an open platform providing secure digital infrastructure for offering all the services of the city (e.g., news, transport, banking, recreational activities and a lot more) in a single online environment. By creating local synergies and connecting the citizens and service providers of Wuppertal, Bliggit helps strengthen the local community and is mutually beneficial for all stakeholders involved - the citizens, city companies, providers of public services, associations and the local government.
Fua & Fa'apipi'i: The platform is fitted with an adapted recommendations engine and filtering system, built on Apache PredictionIO platform.

In addition, Smart Assistance helps the daily lives of the Wuppertal people through data-based technologies. It is inspired by chatbots, which allows the users book a table at a restaurant for example.
Fa'ailoga: Innovation, Digital Channel, Smart Services, B2C, Community, Smart Assistant, Prediction IO
Tekonolosi Gaosiga: The app is available for iOS and Android devices - https://bliggit.de.

Design Tools: Figma, After Effects, Photoshop, Illustrator and Invision.
Development tools: React, React native and Java.
Lu'itau o le Mamanu: Finding balance between proactive services and data protection. German market is very aware and concerned about when and how data is being used. This meant that in the designing process we had to find ways how to build trust for the service and give the user the freedom to choose their preferences.
Su'esu'ega: Preliminary analysis and service design included: Research and Service Design, User interviews, German market research, Personas, Ideation workshops, Name generation workshops, Design based iteration process, Design System.
Fa'aosofia: The citizens should have a comfortable and secure digital infrastructure at their disposal that provides easy and quick personalised access to matters related to daily lives. We wanted to offer the companies and service providers in the city of Wuppertal in Germany an additional well-functioning digital gateway for their services, thus facilitating their availability. The objective of the solution was to tackle the fragmentation of the city services and take a step toward a seamless e-society and make the services offered by the city accessible to the citizens through a single digital channel.
Umi o le Poloketi: The project started in February 2018 in Tallinn, Estonia and finished in the autumn of 2020 in Wuppertal, Germany. The app is currently live and introduced to other cities in Germany.
Fa'agasologa o Galuega: The app is a convenient and free digital solution for the citizens, an easy, quick and personalised way to find answers to matters pertaining to their daily lives. Wuppertal city companies and service providers have now an additional low-cost digital channel for making services even better accessible to the people. They can also use the platform for communicating in real time with all the citizens of Wuppertal, by posting information and using the messaging function. The solution is important at this critical time, when digital infrastructure is indispensable.
Pateni: Copyrights belong to Bliggit GmbH.
Sui o le 'Au: UX, Service designer, UX Research - Karin Salu
UX, Service designer, UX Research - Helen Kokk
Designer - Maria Laanejärv
Product Owner & System Analysts - Natalia Kahar
Business Analyst - Liis Mikk
Business Analyst - Hannalore Taal
Fa'aaloaloga o Ata: Image #1: Nortal user Experience Team, Bliggit, 2021
Image #2: Nortal user Experience Team, Bliggit, 2021
Image #3: Nortal user Experience Team, Bliggit, 2021
Image #4: Nortal user Experience Team, Bliggit, 2021
Image #5: Nortal user Experience Team, Bliggit, 2021
Video: Nortal user Experience Team, Bliggit Concept Proposal, 2019