Cathay Pacific Faiga Faafiafiaga i Luga o le Vaalele by Michael Holler and Deniz Kurtcepe

Auro Fa'asavali · 2025

Cathay Pacific Faiga Faafiafiaga i Luga o le Vaalele

by Michael Holler and Deniz Kurtcepe

A' Design Award Auro 2025 in Fa'asavali
CLIENT: Cathay Pacific Airways Limited
Estimated Number of Design Views: 84,098
Verification code A9471F508E · Verify this award

Visit Site View at A' Design Award Press Release

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About Cathay Pacific Faiga Faafiafiaga i Luga o le Vaalele

O le Cathay Pacific In Flight Entertainment o se fesoʻotaʻiga faakomepiuta mo pasese i luga o vaalele. E fetuutuunaʻi le faiga i ituaiga lau e 14 ma e faagaoioia i luga o vaalele Airbus A350, Boeing 777 ma Airbus A321. O le maualuga o le eseesega o lanu e lagolagoina ai le faigofie ona faaaogaina e tagata uma. O le vaega My Journey e mafai ai e pasese ona faatulaga faapitoa le faasologa o taimi o la latou malaga, ma o se faletusi e sili atu i le 10,000 mea faasalalau o loo ofoina atu ai ata tifaga, polokalame televise, podcasts ma faatauga. E mafai ona faaaogaina le lau paʻi, le masini lima poʻo pulea o le nofoa e faatautaia ai. O le vaega Watch Together e mafai ai ona matamata faatasi ma isi pasese i le taimi e tasi.

About the A' Design Award Auro

O le A' Design Award Auro na manumalo ai Cathay Pacific Faiga Faafiafiaga i Luga o le Vaalele, o se faamaoniga matuā mamalu e tuuina atu i mamanu o le tulaga muamua, matagofie ma maoaʻe. O ē manumalo i le Auro o galuega fou tele, matuā vaai i le lumanaʻi ma susulu e faaalia ai le atamai, le poto ma le tomai o tagata mamanu. E faamoemoeina Cathay Pacific Faiga Faafiafiaga i Luga o le Vaalele e avea ma mea fou e matuā vivii, e faatulaga ai uiga fou ma tetele, e tuuina mai ai se tau e leʻi iai muamua. O lenei mamanu na manumalo i le A' Design Award Auro o se galuega ofoofogia, ua faaaloalogia, e aogā tele ma tuleia atu tapulaʻa o le faatufugaga, saienisi, mamanu ma tekonolosi. Cathay Pacific Faiga Faafiafiaga i Luga o le Vaalele e fatuina ai lagona malosi o le manaʻo, faaosofia le tuinanau, faalauiloa le fatufatuaʻi ma faamalosia i tatou.

Press Kit

Unique Properties: Cathay Pacific In-Flight Entertainment system is a next-generation, user-focused digital experience designed for seamless integration across multiple aircraft. The system adapts to 14 screen types and operates across Airbus A350, Boeing 777, and Airbus A321 fleets. Featuring an industry-leading triple contrast ratio, it exceeds accessibility standards. The intuitive My Journey feature allows for personalized travel experiences, while a content library of over 10,000 media options enhances passenger engagement. The interface design follows a research driven approach to maximize usability, aesthetics, and efficiency.
Dimensions & Packaging: Compatibility 3 Aircraft Types (Airbus A350, Boeing 777, Airbus A321)
Screen Variants: 14 Different Screen Types Seatback, Handset, Crew Control Units
Content Library 10,000 Media Items Movies, tv, Podcasts, Shopping
Interaction Methods Touchscreen, Handset, Seat Controls
Tags: Cathay Pacific, In-Flight Entertainment, IFE, Digital Experience, Passenger UX, Airline Technology, UI/UX Design, Aviation Innovation, Seamless Travel, Accessible Interface
Production Technology: The IFE system is developed using a custom user interface framework optimized for multi-screen compatibility. It operates on Cathay Pacific diverse fleet, integrating with both modern and legacy hardware. The design process involved high fidelity prototyping, iterative user testing, and industry grade accessibility compliance. The system supports Android 5.0 and later, adapting to both seatback screens and handheld controllers. Motion graphics and micro-interactions were carefully crafted to enhance engagement while maintaining a non-intrusive experience.
Design Challenge: The biggest challenge was ensuring a seamless user experience across a mixed fleet, with varying screen sizes, hardware limitations, and operating systems. Adapting modern UI principles to 8-year-old technology while maintaining performance and accessibility required innovative development and rigorous testing. The harmonization of visual design across the aircraft cabin was another key challenge, ensuring minimal screen glare, visual consistency, and intuitive interaction across diverse passenger demographics.
Research: The research focused on improving digital engagement and accessibility in in-flight entertainment systems. The objective was to create a universally intuitive interface that supports a diverse passenger base. The research involved usability testing, demographic studies, and accessibility analysis. Data collection was conducted through controlled user sessions and real-flight observations. The system underwent over 1,000 tests with frequent flyers, business travelers, and airline crew. Results demonstrated a 35% improvement in content discoverability and a 22% reduction in service wait times. The insights from this research informed the final user interface design and accessibility standards.
Inspiration: The in-flight entertaintment system was inspired by the evolving needs of modern air travel, emphasizing seamless user interaction, accessibility, and personalized experiences. The design draws from aviation ergonomics and mobile user experience principles, integrating familiar interaction models into a multiscreen environment. Inspired by the perspective of looking at the world from above, the user interface blends natural aesthetics with intuitive navigation. Extensive user research, accessibility studies, and passenger feedback shaped the final design, ensuring it meets the diverse needs of travelers worldwide.
Project Duration: The project started in 2021 in Hong Kong, Amsterdam, Los Angeles, and Helsinki and was first deployed in August 2023, with a gradual rollout across the Cathay Pacific fleet.
Operation Flow: Passengers interact with the IFE system through intuitive touchscreen controls, handset navigation, and a dedicated seat interface. The My Journey feature enables users to personalize their travel timeline. AI-driven recommendations enhance content discovery, offering a rich selection of movies, tv shows, and music. The system also integrates seat controls and shopping functionalities, improving convenience. A Watch Together feature allows synchronized playback with other passengers. The interface ensures a seamless experience across different screen sizes and device capabilities.
Patents: Copyrights belong to Reaktor, 2025
Cathay ™ Cathay Pacific
Image Credits: Designer Michael Holler, Deniz Kurtcepe Cathay Pacific IFE UI Showcase, 2023