Tipit Безготовински Уређај За Напојницу by Desdorp

Tipit Безготовински Уређај За Напојницу by Desdorp is a highly esteemed winner of the very prestigious 2022 Сребрна награда A' Design Award in Дизајн велепродаје, малопродаје, трговине и е-трговине Competition Category.

СребрнаТрговина· 2022

Tipit Безготовински Уређај За Напојницу

by Desdorp

Client: Tipit

Сребрна награда A' Design Award Winner in Трговина Category

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The Design

About Tipit Безготовински Уређај За Напојницу

Типит је први читач картица на свету који омогућава транспарентно остављање напојница банковном картицом, телефоном или паметним сатом. Производ је намењен посетиоцима који желе да се захвале услужном особљу и конобарима, барменима који желе да добију бакшиш дигитално. Уређај за превртање са ротационим точком пружа игрив сценарио коришћења који раније није постојао у области плаћања. Мање готовине, више слободе и мање пореза. Типит је нови начин да се каже &куот;Хвала на услузи&куот; пластичном картицом или паметним уређајем.

The Recognition

About the Сребрна награда A' Design Award

Tipit Безготовински Уређај За Напојницу је добитник Сребрне награде A' Design Award, изузетно престижног признања које се додељује врхунским, предивним и импресивним дизајнима. Добитници Сребрне награде неизмерно су бриљантна и изузетно креативна дела која илуструју изузетну стручност, таленат и оштроумност својих дизајнера. Очекује се да Tipit Безготовински Уређај За Напојницу буде дивно, узорно дело, запажено професионално и дубоко иновативно. Овај дизајн награђен Сребрном наградом A' Design Award веома је запажен, дивљен изум који користи и помера границе уметности, науке, дизајна и технологије. Tipit Безготовински Уређај За Напојницу је творевина којој многи завиде, која буди жеље, доноси позитивна осећања и изазива чуђење и дивљење.

Behind the Design

Press Kit

Credits, team members and technical details provided by the designer.

Unique Properties: Tipit is the world’s first card reader that makes it possible to transparently leave tips with a bank card, phone or smartwatch. It is a cashless tipping device, which is primarily intended for cafés, bars and restaurants visitors, who want to thank the service staff. On the other hand, product is designed for waiters, bartenders who want to get tips digitally. Finally, it is also dedicated for managers, who want to provide an opportunity for staff to increase revenue.
Dimensions & Packaging: Depth: 212 mm
Width: 127 mm
Height: 83 mm
Tags: Tips, cashless, payment, tipping, staff, thank you, tipit, desdorp, card
Production Technology: Final product is made in small local production. Soft touch of the product is very suitable for using product and disinfecting after the day. The screen is bend in the proper position to be perfectly visible to the users. The potentiometer attracts to play and experiment with the device and that encourages to leave a tip for the stuff even more.
Design Challenge: The biggest challenge was to develop a product which had no analogues and to discover a new user scenario for tipping. It had to be a new design, with a clear usage scenario that didn’t exist before for payment. In order to check the general proportions and imagine usage of the product in real environment during lockdown - the augmented reality was used. The playfulness is embedded in core of the product and angle of the screen is bent to the proper position to be perfectly visible for users.
Research: The public is making less and less use of cash for convenience, simplicity, hygiene, easier accounting and transparent billing. This leads to a problem, where there is no way to leave a tip with a cash to show appreciation for the service. An option to thank with a card through the main payment terminal is being transferred as employment-related taxes and then deducted from the amount. In this case, the waiter or bartender gets just over half of what the customer would like to leave.
Inspiration: The idea of the product was inspired by an existing problem of not being able to say "Thank you for your service" with tips when paying at the bar or restaurant with a plastic card or smart device. The principle of usage was inspired by amplifier design where the potentiometer wheel is being rotated to adjust sound settings, while in this case it is rotated to adjust the amount of tips to be given.
Project Duration: The project has started during the lockdown in 2020 Vilnius, Lithuania. Primary prototypes were made by the end of summer and finalized in December. Then small amount manufacturing has started. In the middle of 2021 first Beta versions of the product were placed in different restaurants and bars of Vilnius. In October of 2021 the product was highlighted during the design week in Vilnius and later was appreciated by national “Good Design” award in Lithuania.
Operation Flow: The potentiometer attracts people to play with the device. It encourages people to leave a tip for the stuff even more. The user selects amount of the tip by turning the wheel. The torque encourages the user to explore - to turn more or to go back and balance the desired amount. All you need is to press the wheel to capture the amount and touch it with a card or smart device. The amount collected is distributed equally to staff at the end of the work, deducting only 15% of taxes.
Team Members: Design: Desdorp (Denis Orlenok & Deividas Juozulynas)
RND & Management: Tipit
Support: Švyturis nealkoholinis
Image Credits: Image #1: Desdorp;
Image #2-5: Tipit;
Photo & Video credits - Tipit & Švyturis nealkoholinis