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Service Design for College Enrollment Primary Function: Moralo oa Tšebeletso ea Ho Ngolisa Kholecheng ka Shantou University

Moralo oa Service Design for College Enrollment Primary Function: Moralo oa Tšebeletso ea Ho Ngolisa Kholecheng ka Shantou University ke mohlodi oa khau e hlomphehang haholo ya 2021 Moputso oa Silevera oa A' Design Award Mokhahleong oa Tlhodisano oa Moralo wa Meta, Leano le Tshebeletso.


SileveraTshebeletso· 2021

Service Design for College Enrollment Primary Function: Moralo oa Tšebeletso ea Ho Ngolisa Kholecheng

ka Shantou University

Moreki: Shantou University

Mohlodi oa Moputso oa Silevera oa A' Design Award Mokhahleong oa Tshebeletso

108,771

Mohlodi oa Khau ea Netefaditsweng

Netefatsa Boemo ba Khau bakeng sa #120255

Mebala

Moralo

Mabapi le Service Design for College Enrollment Primary Function: Moralo oa Tšebeletso ea Ho Ngolisa Kholecheng

Book Text: Moralo oa Tšebeletso bakeng sa Ho Ngolisa Kholecheng ke tsamaiso ea litšebeletso e entsoeng bakeng sa nako ea ho ngolisa univesithing. Moralo o kopanya sethala sa tšebelisano-'moho sa marang-rang le sebaka sa kantle ho marang-rang. Sethaleng sena, basebetsi ba tsoang mafapheng a fapaneng ba kopanela ho eketsa le ho ntlafatsa lintlha tsa dikarolo le dipalopalo tseo ba nang le boikarabelo ho tsona. Sebakeng se kantle ho marang-rang, lisebelisoa tse kang limmapa tsa leeto li thusa tlhahlobo, lipuisano le liqeto. Baithuti ba fumana litšebeletso tsa boeletsi, kamohelo ea ho ngolisa, tataiso ea lithaka le libukana tsa ho ngolisa. Sepheo ke ho ntlafatsa mosebetsi ho pholletsa le mafapha le ho fokotsa matšoenyeho a baithuti.

Kamohelo

Mabapi le Moputso oa Silevera oa A' Design Award

Service Design for College Enrollment Primary Function: Moralo oa Tšebeletso ea Ho Ngolisa Kholecheng ke mohapi oa Moputso oa Silevera oa A' Design Award, kananelo e hlomphehang haholo e fuoang meralo e phahameng ka ho fetesisa, e ntle le e tsosang maikutlo. Bahapi ba Silevera ke mesebetsi e khanyang haholo le e nang le boqapi bo ikhethang e bontšang botsebi, talenta le bohlale ba baqapi ba eona. Service Design for College Enrollment Primary Function: Moralo oa Tšebeletso ea Ho Ngolisa Kholecheng e lebelletsoe ho ba mosebetsi o motle, oa mohlala, o nang le boprofeshenale bo bonahalang le mehopolo e mecha e tebileng. Moralo ona o hapileng Moputso oa Silevera oa A' Design Award ke mohopolo o hlokomelehang haholo le o ratoang o tlisang molemo mme o sutumelletsang meeli ea bonono, mahlale, moralo le theknoloji. Service Design for College Enrollment Primary Function: Moralo oa Tšebeletso ea Ho Ngolisa Kholecheng ke mosebetsi oo batho ba bangata ba o lakatsang, o tsosang litakatso, o tlisang maikutlo a matle le o tsosetsang ho makala le ho hlolla.

Ka Mora Moralo

Sete ya Boraditaba

Litlhaku, ditho tsa sehlopha le lintlha tsa botekgeniki tse fanoeng ke moetsi wa moralo.

Boleng bo Ikhethang
his project through the redesign of the work model and enhances the ability to work across departm ents. Moreover, it could help students familiarize themselves with the campus through a variety of connections and services.
For the department, the project results include the definition of value goals, work mode and interactive function design. Services for students include consulting services, admission reception services, guidance services of peer and admission brochures.
Boholo le Phuthelo
Physics:
Department Kit:210mm×297mm×100mm
Campus Manual:297mm×420mm
Volunteer Medal:80mm×80mm
non-physical:
Web pages based on Html for Chrome & IE & firefox
Lithegi
Service design, Web design, Visual design, Process design
Theknoloji ya Tlhahiso
The entire process consists of an online collaboration platform and offline space. The online collaboration platform allows executives to jointly add and modify the module information they are responsible for, as well as statistics data to complete their work efficiently. They can analyze, discuss and make decisions based on the information in the offline space, which provide a series of tools such as journey maps, and other methods to assist them in their judgment.
Phephetso ya Moralo
Information islands and lack of effective communication are the main facing problems. Design in traditional Chinese university is subject to many administrative constraints. It is not easy to start service design at a university for the first time, especially to allow members of different departments to discuss together and participate in the process of service design-it is completely different from previous university meetings.
Dipatlisiso
The project is based on the method of service design, and the research objects include two main groups: students and staff from multiple departments.
Desktop research has given us the perspective and research methods of cross departmental collaboration and student service. Participatory observations and interviews help us understand the current situation of cross-departmental work and the demands of students.
Kgothaletso
We worked on this project in most departments of the school. It intends to promote the university department to understand the needs of students and provide services to help students eliminate their anxiety during the enrollment period.
In this project, we transform the work department into an organic aggregate, that allows different departments to collaborate and solve problem together. This allows the department to connect students in a sustainable way and provide the services they need.
Nako ya Projeke
The project started in 2019 in China and finished in 2020 in China.
Tsamaiso ya Mosebetsi
We redesigned a work-flow that allows departments to collaborate together, which consists of an online collaboration platform and offline space. The collaboration platform allows them to jointly add and modify the module information, as well as statistics data to complete their work efficiently. They can analyze, discuss and make decisions based on the information in the offline space, which provide a series of tools such as journey maps, and other methods to assist them in their judgment.
Litho tsa Sehlopha
Ruiqi Yao, Zhenzi Pan, Ran Han, Zhongduo Jiao, Qize Wong, Zihao Chen, Sherky
Litlotla tsa Setshwantsho
Image #4: Photographer Zihao Chen, Department Kit, 2020.

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Moralo o Motle o Lokelwa ke Tlotlo e Kgolo

A' Design Award ke khau ya machaba, e ahlotsweng bakeng sa moralo o motle. Nka karolo ho A' Design Award ho fumana monyetla oa ho amohelwa ka botle ba mosebetsi oa hao, ho fumana tlotlo, botumo le phatlalatso. Khetha mosebetsi oa hao bakeng sa A' Design Award 'me o tlo phehisana bakeng sa moputso o ratehang oa A' Design Prize.

Khetha