Bliggit Ts'ebetso ea Mantlha: Application ea Mehala e Tsamaisehang by Nortal AS is a highly esteemed winner of the very prestigious 2021 Moputso oa Tšepe oa A' Design Award in Moralo wa Theknoloji ya Mehala, Diaplikeishene le Softwere Competition Category.
TšepeMohala· 2021
Bliggit Ts'ebetso ea Mantlha: Application ea Mehala e Tsamaisehang
by Nortal AS
Client: Nortal AS
Moputso oa Tšepe oa A' Design Award Winner in Mohala Category
Verified Award Winner
Verify Award Status for #123661The Design
About Bliggit Ts'ebetso ea Mantlha: Application ea Mehala e Tsamaisehang
Mongolo oa Buka: Bliggit ke application ea mehala e tsamaisehang e tlisang lits'ebeletso tsa toropo ea Wuppertal, Jeremane, ka har'a tikoloho e le 'ngoe ea inthaneteng. Litaba, lipalangoang, lits'ebeletso tsa banka le mesebetsi ea boiketlo li fihlelloa ka mokhoa o le mong o sireletsehileng oa dijithale. Sethaleng sena se hokahanya baahi le lik'hamphani tsa lehae, bafani ba lits'ebeletso tsa sechaba, mekhatlo le mmuso oa lehae. Enjine ea likhothaletso hammoho le sistimi ea ho hlopha lintlha li fana ka liphetho tse lokiselitsoeng motho ka mong, mme mothusi ea bohlale o tšehetsa mesebetsi ea letsatsi le letsatsi joalo ka ho beha tafole rest'orenteng. Bliggit e fumaneha bakeng sa lisebelisoa tsa iOS le Android.
The Recognition
About the Moputso oa Tšepe oa A' Design Award
Bliggit Ts'ebetso ea Mantlha: Application ea Mehala e Tsamaisehang ke mohapi oa Moputso oa Tšepe oa A' Design Award, kananelo e hlomphehang e fuoang meralo e metle e finyellang litlhoko tsa porofeshenale le tsa indasteri tse lebelletsoeng ho lintho tse hlahisitsoeng tse entsoeng hantle. Bahapi ba Tšepe ba bontša bokhoni bo boholo, bokhethehi bo phahameng, kutloisiso ea litsebi le bokhoni ba boqapi ba baqapi ba bona. Bliggit Ts'ebetso ea Mantlha: Application ea Mehala e Tsamaisehang e lebelletsoe ho ba ntho e hlahisitsoeng e hlomphuoang haholo, e ratoang le e ratehang, e sebetsang le e nang le mehopolo e mecha. Moralo ona o hapileng Moputso oa Tšepe oa A' Design Award o kenyelletsa mekhoa e metle ka ho fetesisa ea indasteri mme o na le litšobotsi tsa theknoloji tse nang le bokhoni tse amanang le tsebo le talenta. Ka lebaka la botlalo ba eona, Bliggit Ts'ebetso ea Mantlha: Application ea Mehala e Tsamaisehang e tšoanelehela tlhompho mme e entsoe ho fana ka ntlafatso ea bophelo e thusang ho etsa hore lefatše le be sebaka se molemo.
Behind the Design
Press Kit
Credits, team members and technical details provided by the designer.
- Unique Properties
- Bliggit is an open platform providing secure digital infrastructure for offering all the services of the city (e.g., news, transport, banking, recreational activities and a lot more) in a single online environment. By creating local synergies and connecting the citizens and service providers of Wuppertal, Bliggit helps strengthen the local community and is mutually beneficial for all stakeholders involved - the citizens, city companies, providers of public services, associations and the local government.
- Dimensions & Packaging
- The platform is fitted with an adapted recommendations engine and filtering system, built on Apache PredictionIO platform.
In addition, Smart Assistance helps the daily lives of the Wuppertal people through data-based technologies. It is inspired by chatbots, which allows the users book a table at a restaurant for example. - Tags
- Innovation, Digital Channel, Smart Services, B2C, Community, Smart Assistant, Prediction IO
- Production Technology
- The app is available for iOS and Android devices - https://bliggit.de.
Design Tools: Figma, After Effects, Photoshop, Illustrator and Invision.
Development tools: React, React native and Java. - Design Challenge
- Finding balance between proactive services and data protection. German market is very aware and concerned about when and how data is being used. This meant that in the designing process we had to find ways how to build trust for the service and give the user the freedom to choose their preferences.
- Research
- Preliminary analysis and service design included: Research and Service Design, User interviews, German market research, Personas, Ideation workshops, Name generation workshops, Design based iteration process, Design System.
- Inspiration
- The citizens should have a comfortable and secure digital infrastructure at their disposal that provides easy and quick personalised access to matters related to daily lives. We wanted to offer the companies and service providers in the city of Wuppertal in Germany an additional well-functioning digital gateway for their services, thus facilitating their availability. The objective of the solution was to tackle the fragmentation of the city services and take a step toward a seamless e-society and make the services offered by the city accessible to the citizens through a single digital channel.
- Project Duration
- The project started in February 2018 in Tallinn, Estonia and finished in the autumn of 2020 in Wuppertal, Germany. The app is currently live and introduced to other cities in Germany.
- Operation Flow
- The app is a convenient and free digital solution for the citizens, an easy, quick and personalised way to find answers to matters pertaining to their daily lives. Wuppertal city companies and service providers have now an additional low-cost digital channel for making services even better accessible to the people. They can also use the platform for communicating in real time with all the citizens of Wuppertal, by posting information and using the messaging function. The solution is important at this critical time, when digital infrastructure is indispensable.
- Patents
- Copyrights belong to Bliggit GmbH.
- Team Members
- UX, Service designer, UX Research - Karin Salu
UX, Service designer, UX Research - Helen Kokk
Designer - Maria Laanejärv
Product Owner & System Analysts - Natalia Kahar
Business Analyst - Liis Mikk
Business Analyst - Hannalore Taal - Image Credits
- Image #1: Nortal user Experience Team, Bliggit, 2021
Image #2: Nortal user Experience Team, Bliggit, 2021
Image #3: Nortal user Experience Team, Bliggit, 2021
Image #4: Nortal user Experience Team, Bliggit, 2021
Image #5: Nortal user Experience Team, Bliggit, 2021
Video: Nortal user Experience Team, Bliggit Concept Proposal, 2019
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