Atria Convergence Technologies Sesebediswa sa Mohala sa Dikhokahanyo tsa Puisano ka Naseer Ahmed and Siva Teja Boddeti

Moralo oa Atria Convergence Technologies Sesebediswa sa Mohala sa Dikhokahanyo tsa Puisano ka Naseer Ahmed and Siva Teja Boddeti ke mohlodi oa khau e hlomphehang haholo ya 2024 Moputso oa Silevera oa A' Design Award Mokhahleong oa Tlhodisano oa Moralo wa Sebopeho, Tshebedisano le Boiphihlelo ba Mosebedisi.

SileveraSebopeho· 2024

Atria Convergence Technologies Sesebediswa sa Mohala sa Dikhokahanyo tsa Puisano

ka Naseer Ahmed and Siva Teja Boddeti

Moreki: Act

Mohlodi oa Moputso oa Silevera oa A' Design Award Mokhahleong oa Sebopeho

86,897

Mohlodi oa Khau ea Netefaditsweng

Netefatsa Boemo ba Khau bakeng sa #159375

Etela Sebaka Sheba ho A' Design Award Tokollo ya Boraditaba Baeche ya Moputso

Mebala

Moralo

Mabapi le Atria Convergence Technologies Sesebediswa sa Mohala sa Dikhokahanyo tsa Puisano

Atria Convergence Technologies ke sebopeho sa sesebediswa sa mohala se entsweng bakeng sa mofani wa ditshebeletso tsa dikhokahanyo tsa puisano. Sesebediswa sena se dumella bareki ho laola ditshebeletso, disebediswa le ditefo sebakeng se le seng. Ditransekshene tse etswang kgafetsa di behilwe hore di finyellwe ka mehato e seng mekae ho boloka nako. Sebopeho se hlakileng sa tlhophiso ya tlhahisoleseding se hlophisa dikahare, kahoo dikarolo ka bonngwe di fumaneha habonolo. Dikahare di lokiseditswe ho ya ka boitshwaro ba mosebedisi, mme meputso ya botshepehi e tshehetsa ho nka karolo. Dikarolo tsa tshireletso di kenyelleditswe ho haha tshepo. Sebopeho sa dikarolo tse arohaneng se dumella hore dikarolo tse ntjha di kenngwe hamorao.

Kamohelo

Mabapi le Moputso oa Silevera oa A' Design Award

Atria Convergence Technologies Sesebediswa sa Mohala sa Dikhokahanyo tsa Puisano ke mohapi oa Moputso oa Silevera oa A' Design Award, kananelo e hlomphehang haholo e fuoang meralo e phahameng ka ho fetesisa, e ntle le e tsosang maikutlo. Bahapi ba Silevera ke mesebetsi e khanyang haholo le e nang le boqapi bo ikhethang e bontšang botsebi, talenta le bohlale ba baqapi ba eona. Atria Convergence Technologies Sesebediswa sa Mohala sa Dikhokahanyo tsa Puisano e lebelletsoe ho ba mosebetsi o motle, oa mohlala, o nang le boprofeshenale bo bonahalang le mehopolo e mecha e tebileng. Moralo ona o hapileng Moputso oa Silevera oa A' Design Award ke mohopolo o hlokomelehang haholo le o ratoang o tlisang molemo mme o sutumelletsang meeli ea bonono, mahlale, moralo le theknoloji. Atria Convergence Technologies Sesebediswa sa Mohala sa Dikhokahanyo tsa Puisano ke mosebetsi oo batho ba bangata ba o lakatsang, o tsosang litakatso, o tlisang maikutlo a matle le o tsosetsang ho makala le ho hlolla.

Ka Mora Moralo

Sete ya Boraditaba

Litlhaku, ditho tsa sehlopha le lintlha tsa botekgeniki tse fanoeng ke moetsi wa moralo.

Boleng bo Ikhethang: This projects revolves around creating better user engagement through cross-selling and pushing new products, understanding customer expectations, expanding the app while maintaining strong functional performance, considering design expectations based on user personas and language, ensuring modularity, flexibility for future features, enabling discoverability of individual features, and making most used transactions minimal effort to save user time and buy time for other features.
Boholo le Phuthelo: not applicable
Lithegi: Digital Product design, Telecommunications, ACT, Customer App, Mobile App
Theknoloji ya Tlhahiso: A thorough analysis of data collected from user research interviews, competitor analysis, and design audits was conducted to prioritize features, develop user journey maps, and establish user personas. Following this, an information architecture (IA) was crafted to systematically organize and categorize content, ensuring an intuitive structure for user navigation. Wireframes were created and designs for the screens were finalized by building on a visual design language suitable for their brand.
Phephetso ya Moralo: Because of time constraints, user research was unable to gather insights from a broad demographic of users representing different target audiences of act. Hence, the insights obtained were relatively limited in scope, primarily focusing on tier 1 users.
At each stage of wireframes, we validated our designs with the dev team to ensure that all the designs are catering to the existing database and apis as well. There were multiple decisions taken and iterations produced to validate those as well.
Dipatlisiso: The research aims to gather user feedback on act's platform, identifying areas for improvement and enhancing satisfaction and engagement. one-on-one interviews and usability testing provided personalized insights, revealing challenges like confusion during onboarding and trust issues with payment flow.
Kgothaletso: Act fibernet developed the act app to improve user engagement and provide a seamless digital experience. by strategically promoting new products, enhancing wi-fi analysis, and aligning with user preferences, they aim to increase engagement. comprehensive user research, including analysis of competitors like airtel helped identify areas for improvement. furthermore, a design audit, competitor analysis were conducted to inspire improvements in user engagement, ensuring a smooth experience.
Nako ya Projeke: The project started in march 2023 and finished in september 2023 at lollypop design studio, Bangalore
Tsamaiso ya Mosebetsi: This project enhanced act's customer experience by focusing on key aspects: personalization, user control & freedom, building trust, and interaction & incentivization. It included tailoring content based on user behavior, offering seamless management of services and devices, establishing trust through security and reliable support, and increasing engagement with features like gamification and loyalty rewards.
Litho tsa Sehlopha: Akshitaa Raj
Naman Trikala
Ishita Srivastava
Twinkle Budhraja
Rajabutheen HS
Gowtham Selvaraj
Muhammad Najah T P
Naseer Ahmed A
A Rajeev Radhakrishnan Nair