Service Design for College Enrollment Primary Function: Desain Ladenan Pendaptaran Kuliah ku Shantou University

Karya Service Design for College Enrollment Primary Function: Desain Ladenan Pendaptaran Kuliah ku Shantou University nyaéta pamenang anu dihormat pisan tina 2021 A' Design Award Perak anu bergengsi dina Katégori Kompetisi Layanan.

PerakLayanan· 2021

Service Design for College Enrollment Primary Function: Desain Ladenan Pendaptaran Kuliah

ku Shantou University

Klién: Shantou University

Pamenang A' Design Award Perak dina Katégori Layanan

108,771

Pamenang Panghargaan anu Diverifikasi

Verifikasi Status Panghargaan pikeun #120255

Tingali di A' Design Award Siaran Pers Lencana Panghargaan

Warna

Désain

Ngeunaan Service Design for College Enrollment Primary Function: Desain Ladenan Pendaptaran Kuliah

Desain Ladenan pikeun Pendaptaran Kuliah nyaéta hiji sistem ladenan anu diciptakeun pikeun mangsa pendaptaran di hiji paguron luhur. Desainna ngagabungkeun platform kolaborasi online jeung rohangan offline. Dina platform éta, staf ti sababaraha departemen babarengan nambahan sarta ngamutahirkeun inpormasi modul jeung statistik anu jadi tanggung jawabna. Dina rohangan offline, alat-alat saperti peta perjalanan (journey map) ngarojong analisis, diskusi, jeung kaputusan. Mahasiswa nampi ladenan konsultasi, panampian panarimaan, bimbingan ti babaturan sapangkat, sarta brosur panarimaan. Tujuanana nyaéta pikeun ningkatkeun pagawéan antar departemen sarta ngurangan karisi mahasiswa.

Pangakuan

Ngeunaan A' Design Award Perak

Service Design for College Enrollment Primary Function: Desain Ladenan Pendaptaran Kuliah mangrupa juara A' Design Award Perak, pangakuan anu luar biasa bergengsi anu dipasihkeun ka desain kelas luhur, endah jeung matak kagum. Para juara Perak téh karya anu pohara cemerlang jeung pohara kréatif anu ngagambarkeun kaahlian, bakat jeung kapinteran para désainerna. Service Design for College Enrollment Primary Function: Desain Ladenan Pendaptaran Kuliah diharepkeun jadi karya anu éndah, karya andalan anu pohara profésional jeung pohara inovatif. Desain juara A' Design Award Perak ieu mangrupa panemuan anu pohara kasohor jeung dikagumi anu mangpaat sarta ngamajukeun watesan seni, élmu, desain jeung téknologi. Service Design for College Enrollment Primary Function: Desain Ladenan Pendaptaran Kuliah mangrupa kréasi anu pohara diirikeun anu ngahudang kahayang, ngabawa rasa positip, jeung ngahudangkeun rasa heran jeung kagum.

Di Balik Désain

Kit Pers

Krédit, anggota tim sareng detil téknis anu disayogikeun ku désainer.

Sipat Unik: his project through the redesign of the work model and enhances the ability to work across departm ents. Moreover, it could help students familiarize themselves with the campus through a variety of connections and services.
For the department, the project results include the definition of value goals, work mode and interactive function design. Services for students include consulting services, admission reception services, guidance services of peer and admission brochures.
Diménsi & Bungkusan: Physics：
Department Kit:210mm×297mm×100mm
Campus Manual：297mm×420mm
Volunteer Medal：80mm×80mm
non-physical：
Web pages based on Html for Chrome & IE & firefox
Tag: Service design, Web design, Visual design, Process design
Téknologi Produksi: The entire process consists of an online collaboration platform and offline space. The online collaboration platform allows executives to jointly add and modify the module information they are responsible for, as well as statistics data to complete their work efficiently. They can analyze, discuss and make decisions based on the information in the offline space, which provide a series of tools such as journey maps, and other methods to assist them in their judgment.
Tantangan Desain: Information islands and lack of effective communication are the main facing problems. Design in traditional Chinese university is subject to many administrative constraints. It is not easy to start service design at a university for the first time, especially to allow members of different departments to discuss together and participate in the process of service design-it is completely different from previous university meetings.
Panalungtikan: The project is based on the method of service design, and the research objects include two main groups: students and staff from multiple departments.
Desktop research has given us the perspective and research methods of cross departmental collaboration and student service. Participatory observations and interviews help us understand the current situation of cross-departmental work and the demands of students.
Inspirasi: We worked on this project in most departments of the school. It intends to promote the university department to understand the needs of students and provide services to help students eliminate their anxiety during the enrollment period.
In this project, we transform the work department into an organic aggregate, that allows different departments to collaborate and solve problem together. This allows the department to connect students in a sustainable way and provide the services they need.
Durasi Proyék: The project started in 2019 in China and finished in 2020 in China.
Alur Operasi: We redesigned a work-flow that allows departments to collaborate together, which consists of an online collaboration platform and offline space. The collaboration platform allows them to jointly add and modify the module information, as well as statistics data to complete their work efficiently. They can analyze, discuss and make decisions based on the information in the offline space, which provide a series of tools such as journey maps, and other methods to assist them in their judgment.
Anggota Tim: Ruiqi Yao, Zhenzi Pan, Ran Han, Zhongduo Jiao, Qize Wong, Zihao Chen, Sherky
Krédit Gambar: Image #4: Photographer Zihao Chen, Department Kit, 2020.