Wel AI Барномаи Ёрдамчии Шахсии Имейл by Ruoyong Hong and Qian Wan

Wel AI Барномаи Ёрдамчии Шахсии Имейл by Ruoyong Hong and Qian Wan is a highly esteemed winner of the very prestigious 2024 Ҷоизаи биринҷии A' Design Award in Дизайни технологияҳои мобилӣ, барномаҳо ва нармафзор Competition Category.

БиринҷМобилӣ· 2024

Wel AI Барномаи Ёрдамчии Шахсии Имейл

by Ruoyong Hong and Qian Wan

Client: Ruoyong Hong and Qian Wan

Ҷоизаи биринҷии A' Design Award Winner in Мобилӣ Category

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The Design

About Wel AI Барномаи Ёрдамчии Шахсии Имейл

Концепсия ҳуши сунъиро ба раванди ҳаррӯзаи кор бо почтаи электронӣ меомезад, хондани таҳлилиро осон карда, муносибати сӯҳбатиро барои навиштани бенуқсони имейлҳо, роҳнамоӣ ва тартибдиҳӣ пешниҳод мекунад. Тарроҳӣ бо эҷоди ҳамкории чандир ва эҳтиромомез миёни инсон ва ҳуши сунъӣ фарқ мекунад ва ёрдамчии мувофиқро пешниҳод менамояд. Тарроҳӣ инчунин услуби шахсии навиштан ва китобхонаи муносибатҳои иҷтимоиро парвариш медиҳад, ки ҳам барои корбар ва ҳам барои ҳуши сунъӣ муфид аст ва ба монанди рафиқи дастгирикунанда дар зиндагӣ рушд ва беҳтаршавиро ташвиқ мекунад.

The Recognition

About the Ҷоизаи биринҷии A' Design Award

Wel AI Барномаи Ёрдамчии Шахсии Имейл ғолиби Ҷоизаи биринҷии A' Design Award аст, ки эътирофи басо обрӯманд буда, ба тарҳҳои барҷаста дода мешавад, ки бо эҷодкорӣ, зеҳни тез ва зиракӣ фарқ мекунанд. Ғолибони биринҷ артефактҳои хеле моҳир ва ба таври ҷолиб эҷодкоронаанд, ки таҷрибаи васеъ, тасаввурот ва зеҳни тарроҳони худро тасдиқ мекунанд. Интизор меравад, ки Wel AI Барномаи Ёрдамчии Шахсии Имейл ашёи хеле қадршуда, мавриди таҳсин ва маҳбуб бошад, ки ба таври назаррас касбӣ ва навоварона аст. Ин тарҳи ғолиби Ҷоизаи биринҷии A' Design Award беҳтарин амалияро дар санъат, илм, тарроҳӣ ва технология дар бар мегирад ва бо диққати худ ба тафсилот аъло аст. Wel AI Барномаи Ёрдамчии Шахсии Имейл эҳтиёҷотро бо зебоӣ қонеъ мекунад, ба хостаҳо даст мерасонад, эҳсосотро мафтун месозад ва кунҷковиро ҷалб мекунад.

Behind the Design

Press Kit

Credits, team members and technical details provided by the designer.

Unique Properties: The concept integrates AI into daily email processes, facilitating analytical reading and offering a conversational approach to seamless email composition, guidance, and drafting. The design stands out for creating a flexible and respectful collaboration between humans and AI, provides assistant that is just right. It then cultivates a personal writing style and a social relationship library, benefiting both the user and the AI, encouraging growth and improvement like a supportive buddy in life.
Dimensions & Packaging: The design is for iOS system and responsive adapting to fit other mobile platform.
Tags: Email App, ChatGPT, Conversational AI, Personal Assistant, UX, Writing
Production Technology: Using Figma and Photoshop, the design creates an intuitive interaction flow and polished visual system. it uses human centered approach, then starts with user research, transitions to design exploration, and concludes with prototype testing. The product integrates GenAI for text tone and intent analysis, drawing insights from prompts in a writing and relationship library. It reviews user daily actions like and selection to continually optimize performance and closely align with user personality.
Design Challenge: Emails blend personal context with universal knowledge. Our goal was an evolving AI buddy that aids and grows with users, diverging from standard chatbots. The design needed seamless integration into daily email activity, avoiding constant screen switching or text box button. Externally, technology constraints barred us from a tangible demo, making it challenging to learn user-AI behaviors. This initiative marks a pioneering stride towards AI companions seamlessly embedded in daily routines.
Research: User interview using AI prototype with scientist are conducted to understand user needs and how user would interact and growth together with AI as well as the feasibility of technology. Diverse email users, from students to professionals are invited. User persona, flow map, affinity map and process mining are used to reveal fluctuating AI assistance and trust based on user confidence and context familiarity in tasks. Together with human-centered UX design, the insights shape the core concept.
Inspiration: In the AI copilot era, the hardest part is integrating AI into personal email systems without overshadowing people own essence. Designing a personal tutor instead of AI ghostwriter for daily communication is a unique approach. Inspired by adept writing buddy, this innovation respects user personality, fostering a sense of control and trust, while enhancing communication efficiency and nurturing a personal AI style, seamlessly integrating into daily activities.
Project Duration: The project started in May 2021 and finished in Sept 2022, in Seattle.
Operation Flow: Wel AI uses tags throughout the app, make text heavy tasks easier. On launch, it shows a brief of emails with tags of purpose. A swipe up reveals an detailed list. Swiping left or right transitions between Assistant and Librarian modes, representing work and train mindsets. In the email view, swipe up to displays in depth analysis or seeks AI guidance. It use of blue and white shades subtly communicates the depth of AI involvement, blending trust with clarity, like a buddy in life.
Team Members: Ruoyong Hong
Qian Wan