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Hilfe Punkt Mobil Programma by Ladan Zadfar

Hilfe Punkt Mobil Programma by Ladan Zadfar is a highly esteemed winner of the very prestigious 2024 A' Design Award Demir Baýragy in Mobil Tehnologiýalar, Programmalar we Programma Üpjünçiligi Dizaýny Competition Category.


DemirMobil· 2024

Hilfe Punkt Mobil Programma

by Ladan Zadfar

Client: Creator Studio

A' Design Award Demir Baýragy Winner in Mobil Category

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Verified Award Winner

Verify Award Status for #159948

Colors

The Design

About Hilfe Punkt Mobil Programma

Göçüp gelmek, esasanam dil bilmezden, nätanyş düzgünler bilen göreşmegi talap edýär. Hilfe Punkt täze gelenleriň ýoluny ýönekeýleşdirip, duşuşyklary bellemek we maglumat täzelenmeleri almak ýaly dürli hyzmatlary hödürläp, ýol görkeziji bolup hyzmat edýär. Dürli toparlar üçin niýetlenen bu programma, häkimiýetler bilen anyk aragatnaşyk üçin ene dili goldawyny hödürläp, dil päsgelçiliklerini aradan aýyrýar. Möhüm tarapy, ulanyjylaryň ýerleşýän ýerlerine esaslanyp maglumatlary sazlaýar. Onuň wezipesi çalt uýgunlaşmak we netijeli utgaşmagy güýçlendirmekdir.

The Recognition

About the A' Design Award Demir Baýragy

Hilfe Punkt Mobil Programma A' Design Award Demir Baýragynyň ýeňijisidir; bu gowy dizaýn edilen eserlerden garaşylýan hünär we senagat talaplaryny kanagatlandyrýan gowy dizaýnlara berilýän abraýly ykrarnamadyr. Demir ýeňijileri döredijileriniň uly başarnygyny, ýokary ugurlaşygyny, hünärmen düşünjesini we döredijilik ukybyny görkezýär. Hilfe Punkt Mobil Programma uly baha berilýän, haýran galynýan we söýülýän, amaly we täzelikçi eser bolmagy garaşylýar. A' Design Award Demir Baýragyny gazanan bu dizaýn pudagyň iň oňat tejribelerini birleşdirýär we bilim we zehin bilen baglanyşykly ukyply tehniki aýratynlyklara eýedir. Hilfe Punkt Mobil Programma jikme-jikligi üçin hormatlanylýar we dünýäni has gowy ýere öwürmäge kömek edýän ýaşaýyş hilini gowulandyrýan zatlary hödürlemek üçin dizaýn edilendir.

Behind the Design

Press Kit

Credits, team members and technical details provided by the designer.

Unique Properties
A communicative app that aids newcomers in Germany,clarifying legal procedures without confusion and supporting them through it.Tailored for diverse groups, it outlines mandatory and optional activities and legalities,offering different services. Breaking language barriers,it offers information in newcomers' native tongues,facilitating clear communication with authorities.Crucially,HilfePunkt tailors essential information based on users' locations,recognizing regional rule variations in Germany.
Dimensions & Packaging
The app is designed to be adjusted when using Android or IOS operating systems and different phone sizes.
Tags
HilfePunkt, Termin, Flüchtling, Neuankömmling, Deutschland, Sprachbarriere, Anmeldung, Angebote, Checkliste, Asylgesetz, UX, UI
Production Technology
The design process unfolded employing a suite of tools: Figma, Photoshop, Adobe XD,and Illustration.Commencing with conceptualization and meticulous needs analysis,special attention was given to the app's appointment-giving services.Designers worked diligently to ensure users' calendars remained uncluttered,prioritizing a seamless experience.Through careful wireframing,elements were strategically placed to enhance usability, culminating in thoughtful visual decisions aligned with project goals.
Design Challenge
Our greatest hurdle was serving the vulnerable asylum seeker group, meaning sensitive information. To preserve confidentiality and trust, we established a separate system. Here, no user data reaches us; access is solely through the user's social worker. Additionally, we are facing the challenge of convincing officials to embrace this new approach, navigating communication barriers, and highlighting its merits.
Research
In order to design an app that provides classified, short and yet accurate information to the user, the designers needed to do extensive research and check everything with the authorities. On the other hand, to ensure whether they took the right approach and how much such an approach is needed, the designers conducted research in the form of questionnaires and interviews from both involved groups, newcomers and officials who are dealing with them. The results were incredibly positive and effective.
Inspiration
By migrating, one grapples with unfamiliar rules,especially without language knowledge.The designers, seasoned migrants,feared missing vital regulations!They longed for a clear guide for newcomers,lost in the internet maze.Enter HilfePunkt: a beacon of clarity,simplifying the path for newcomers, offering essential guidance,step by step.With a gentle hand, HilfePunkt aims to ease the strain of settling in a foreign land,providing newcomers with the tools to navigate bureaucracy and law with ease.
Project Duration
The project started in February 2023 in Germany
Operation Flow
HilfePunkt redefines newcomers' integration in Germany, bridging relocation complexities with comfort and knowledge.It provides two different lists of activities one for mandatory activities such as city hall registration,and one for optional activities such as different courses one can take!The users will recieve notifications over what is going to change such as possible bus strikes.HilfePunkt also prevents appointment collisions so all recieved appointments will be set in a reasonable manner.
Team Members
Ladan Zadfar
Image Credits
Ladan Zadfar

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