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Niro Max Service Robot by Baidu Ai Cloud Hci Lab
Niro Max Service Robot by Baidu Ai Cloud Hci Lab
Niro Max Service Robot by Baidu Ai Cloud Hci Lab
Niro Max Service Robot by Baidu Ai Cloud Hci Lab
Niro Max Service Robot by Baidu Ai Cloud Hci Lab

Ginto Robotika · 2020

Niro Max Service Robot

by Baidu Ai Cloud Hci Lab

  • A' Design Award na Ginto 2020 in Robotika
  • CLIENT: Baidu
  • Estimated Number of Design Views: 66,849
  • Verification code 87E49ED740 · Verify this award
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About Niro Max Service Robot

Ang Niro Max ay isang service robot na idinisenyo para sa mga paliparan. Sa pamamagitan ng face recognition at natural language interaction, natutulungan ng robot ang mga pasahero sa check-in, pagsasauli ng tiket, impormasyon sa flight at iba pang mga katanungan. Dahil sa teknolohiyang SLAM, malayang nakakagalaw ang Niro Max sa buong terminal at nakakapag-recharge nang walang tulong. May kompartimento sa likod na naglalaman ng defibrillator at first aid kit. Ang shell nito ay gawa sa injection moulded na PC at ABS, na may panloob na frame na gawa sa aluminyo at sheet metal. Ang layunin ay proaktibong serbisyo na may mas mababang gastos sa paggawa.

About the A' Design Award na Ginto

Ang Niro Max Service Robot ay nagwagi ng A' Design Award na Ginto, isang napakaprestihiyosong pagkilalang iginagawad sa mga disenyong pangunahing-uri, kahanga-hanga at namumukod-tangi. Ang mga nagwagi ng Ginto ay mga likhang lubhang makabago, may pananaw at nakasisilaw sa karilagan na sumasalamin sa talino, karunungan at husay ng kanilang mga tagapagdisenyo. Inaasahang ang Niro Max Service Robot ay isang lubos na pinupuri, nagtatakda-ng-uso at monumental na imbensyon na naghahatid ng walang kapantay na halaga. Ang disenyong ito na nagwagi ng A' Design Award na Ginto ay isang kahanga-hanga at iginagalang na proyekto na lubos na nakikinabang at nagpapaunlad sa mga hangganan ng sining, agham, disenyo at teknolohiya. Ang Niro Max Service Robot ay lumilikha ng matinding damdamin ng pagnanais, gumigising ng damdamin, nagpapasigla ng pagkamalikhain at nakahuhumaling sa atin.

Press Kit

Unique Properties
NIRO-Max is an airport service robot can perform face recognition and natural language interaction. The SLAM technology enables it “walk” freely and charge itself autonomously to assist passengers with check-in, ticket return, flight info, and other inquiries while patrol airports. The back box of it is equipped with an AED and first aid kit. It can reach out to more passengers in need and proactively provide services with a less businesses system labor costs and a higher operational efficiency.
Dimensions & Packaging
530mm x 500mm x 1500mm
Tags
Artificial Intelligence, Mobile, Service, Robot, Robotic
Production Technology
The shell of NIRO Max is adopted with PC and ABS injection molding, and its internal skeleton is realized with aluminum and sheet metal processes. The case is secured with buckles and screws and multiple rounds of optimization have been done to achieve rapid disassembly of it. Max presents many Baidu AI technologies including the NLP, computer vision, cloud computing, and Easy Talk. The integration of ultrasonic, infrared wave sensors and SLAM technology provides a safe guarantee for the robot.
Design Challenge
Based on our research, proper mimic of human and cute appearance can enhance users' willingness to interact: Instead of using black screen, we applied a white light-transmitting material and displayed digital expressions through projection on the robot face. After rounds of optimization in the areas of acoustic and mechanical design for its structure, the final design has no screw on the surface achieved an easy assemble and disassemble reducing the difficulty and cost of its maintenance.
Research
Quantitative and qualitative, user interview, case study
Research content: user preferences of robot appearance, human-robot interaction in public, robot height, Uncanny Valley.
Key finding: lack of interaction willingness, unfriendly experience
Solution: arms increase users' perception of it being intelligent for higher willingness to interact, and eyes bring a more human like feeling.
Taller than users will pose a pressure to users and cute appearance increases users’ willingness to interact.
Inspiration
Baidu, the world's largest Chinese search engine company, also a technology company of artificial intelligence represented by robots like Max launched in business scenarios. Max is a perfect combination of high technology and supreme user experience. In 5G eras, compared to human services, service robots can assist passengers in need accurately and flexibly to provide proactive services with a less businesses system labor costs and a higher operational efficiency.
Project Duration
The project was launched in Beijing in January 2019 and officially released at the Baidu Yunzhi Summit in September 2019.
At present, hundreds of Taiwan-level cooperation agreements have been signed in the government affairs scenes such as China Customs and Vehicle Administration, and part of the delivery has been completed. In addition, there are a lot of cooperation in negotiation in airports and shopping malls.
Operation Flow
The recessed screen helps protect user privacy. The depth camera can find the user and calculate user's distance to adjust speaker volume accordingly for better privacy. Digital facial expressions increase the humanity of interacting with the robot.
Max can move, watch, listen, think and speak like a human. It can identify the main speaker in a group conversation under noisy airport environment. When a user touches it, touch sensors can sense user touch's position and direction to give feedback.

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