Welfare Is Gold Estratehiya sa Pagpigil ng Harassment by Tekio Collective Intelligence Agency

Welfare Is Gold Estratehiya sa Pagpigil ng Harassment by Tekio Collective Intelligence Agency is a highly esteemed winner of the very prestigious 2021 A' Design Award na Bronse in Meta, Estratehiko at Disenyo ng Serbisyo Competition Category.

BronseSerbisyo· 2021

Welfare Is Gold Estratehiya sa Pagpigil ng Harassment

by Tekio Collective Intelligence Agency

Client: Tekio

A' Design Award na Bronse Winner in Serbisyo Category

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The Design

About Welfare Is Gold Estratehiya sa Pagpigil ng Harassment

Ang Welfare Is Gold ay isang estratehiya sa pagpigil ng harassment na nilikha para sa isang malaking grupo ng mina sa Mexico. Pinagsasama ng estratehiyang ito ang mga Welfare Commission sa bawat yunit, isang protokol ng atensyon, isang masinsinang programa ng komunikasyon, at isang web application na bumubuo ng personalisadong protokol para sa bawat kontratistang kumpanya. Kasama sa mga naka-print at digital na materyales ang mga infographic, poster, maiikling animated na video, cartoon, at meme. Ang protokol ay sama-samang dinisenyo kasama ang mga lokal na empleyado at pinagtibay ng mga yunit ng pagmimina. Ang layunin ay isang kultura sa lugar ng trabaho na malaya sa harassment.

The Recognition

About the A' Design Award na Bronse

Ang Welfare Is Gold Estratehiya sa Pagpigil ng Harassment ay nagwagi ng A' Design Award na Bronse, isang lubhang prestihiyosong pagkilalang iginagawad sa mga natatanging disenyong nakikilala sa pagkamalikhain, katalinuhan at talas ng isip. Ang mga nagwagi ng Bronse ay mga likhang lubhang mahusay at kapansin-pansing malikhain na nagpapatunay sa malawak na karanasan, imahinasyon at pagkamaparaan ng kanilang mga tagapagdisenyo. Inaasahang ang Welfare Is Gold Estratehiya sa Pagpigil ng Harassment ay isang lubos na pinahahalagahan, hinahangaan at minamahal na bagay na kapansin-pansing propesyonal at makabago. Ang disenyong ito na nagwagi ng A' Design Award na Bronse ay nagsasama ng pinakamahuhusay na kasanayan sa sining, agham, disenyo at teknolohiya, at mahusay dahil sa pansin nito sa detalye. Ang Welfare Is Gold Estratehiya sa Pagpigil ng Harassment ay kahanga-hangang tumutugon sa mga pangangailangan, humahaplos sa mga hangarin, bumibighani sa damdamin at umaakit sa pag-uusisa.

Behind the Design

Press Kit

Credits, team members and technical details provided by the designer.

Unique Properties: We developed a strategy to attend and prevent harassment in the workplace of one of the largest mining groups in Mexico. A major cultural transformation will impact directly up to 8000 National Union Employees and contractors and indirectly to the more than 19,000 employees. The Harassment Prevention Strategy considers the integration of Welfare Commissions, an Attention Protocol, an intensive Communication Program, and a web app to deliver personalized protocols.
Dimensions & Packaging: Several communications materials include a print version of the Protocol, infographics, animated short videos, posters, and memes. A personalized Protocol for each contractor is generated through the web app as a PDF. Variable dimensions.
Tags: Strategic design, culture transformation, mining, harassment, harassment protocol, cartoons
Production Technology: Printed and digital materials were produced. A web-app allowed a massive workshop to co-create a personalized protocol downloadable for each of the more than 55 contractor companies. Creative memes were another resource to convey meaningful messages that enhanced one on one distribution. These alternative channels helped promote the engagement of the community.
Design Challenge: We faced the challenge of changing the culture of a mining tradition of over 500 years old. The work involved managing the communication of multiple stakeholders. Work at the mine is characterized by stressful environments and high control of activities. The strategy compounds an attention mechanism regarding Welfare Commissions in each unit, a communications campaign, and an extensive protocol with a restorative justice approach.
Research: The definition of the situation includes an integrative perspective (on-site anthropological study, cabinet research, review of the state legislation, review of existing programs and communication), coupled with participatory sessions with local employees, as well as the validation with the legal apparatus of the organization.
The Harassment Prevention Protocol was co-designed and validated by the different mining units to serve more than 15,000 employees.
Inspiration: To address a sensitive subject as harassment in a stressful environment a participatory process helped to understand the complexity and the local jargon. A supportive infrastructure had to be set before launching a communication campaign. Cartoons help portray everyday situations where a shadow represents the underlying danger of aggressive behaviors often normalized. Resources such as memes and an adaptation of popular songs were part of the communication strategy to deliver the main messages.
Project Duration: On August 17, 2020, the Fresnillo plc Harassment Prevention Protocol was launched and is currently ongoing to integrate directly up to 8000 employees of the mining group in Mexico in 2021.
Operation Flow: Since the harassment protocol was launched, trust in the process has grown over time. Due to this new protocol, several cases have been worked out jointly with the Union and solved positively for the victims. This joint effort guarantees a process based on confidentiality, efficiency, justice, and accessibility leading to a massive cultural transformation free of harassment at the workplace.
Team Members: Mervyn Cruz
Ana Lacorte
Marcela Quintana
Tania Pineda
Guadalupe Isaac
Salvador Alcántara
Óscar Hernandez
Fernando Tapia
Citlalli Mazariegos
VIRK
Image Credits: Image #1 Photographer Enrique Arechavala Garay, 01_TEKIO_Fresnillo Main, 2021
Image #2 Graphic Designer Citlalli Mazariegos, 02_TEKIO_Protocol mockup, 2021
Image #3 Graphic Designer Citlalli Mazariegos, 03_TEKIO_Posters mockup, 2021
Image #4 Graphic Designer Citlalli Mazariegos, 04_TEKIO_Web-app mockup, 2021
Image #4 Graphic Designer Citlalli Mazariegos, 05_TEKIO_Brochure mockup, 2021